After each attendance, whether this be for installation or maintenance we ask our customers for feedback about their experience. As well as comments about the products, we also ask how they feel about how we performed from start to finish.
We’re delighted to share that feedback with you
From the first moment of making contact we were given a very personal and friendly service. The survey, fitting and installation were all carried out by helpful and pleasant people. Follow up service was equally good. I am extremely pleased with the results.
Frameless Glass Doors
This is a professional operation with excellent after sales care. Very refreshing
Great product and business
What a great product and great company. Smooth process, professional services from surveyor to installation team, and everyone in betweeen. I could not recommend them high enough.
Early days, but so far delighted.
Great product with amazing after sales service
All of our dealings with FGC have been great. They are professional, friendly and accommodating. Our glass curtain is wonderful and we love it even more than we thought we would. The few little settling in issues we’ve had have been dealt with so quickly and their technical team are incredibly easy to deal with. We can’t praise them highly enough and wouldn’t hesitate to recommend them.
Very please with the result.
The door looks excellent and we’re very pleased with the result
Brilliant After Installation Service
Our FGC sliding doors were installed in May 2018.
Although we have had two relatively minor problems – neither of which stopped the doors from working – FGC have attended very promptly to carry out remedial action.
Excellent customer service from head office and excellent service from install technicians.
Many visitors comment most favourably on appearance and functionality.
Overall rating 10 out of 10.
Three sided bay window
We used FGC to manufacture and install frameless glass doors on all three sides of a large terrace bay. The design was complex and required a flexible and innovative approach to their existing designs. The result was outstanding – clear uninterrupted views over the countryside and a flexible opening pattern which allows fresh air no matter the weather. FGC worked well with the architects and builders on this major project and have provided a responsive and flexible after-care service. But they still need to improve their handle design!
Comment from FGC:
Thank you for your review.
Everything FGC supply is made is to measure and in-house which takes time.
Our innovative product has changed since we first started 11 years ago and is always evolving, we are always looking for ways to improve our design.
Thank you for supply and fitting the beautiful bi folding doors to one of our bespoke projects. Customer service has been second to none. Timescales have all been met as promised. Would definitely use this company again in the future.
Delighted with the windows – they make our kitchen so much lighter and are a joy to use.
Two teething problems since installation have been dealt with promptly and efficiently by FGC at no charge.
Definitely recommend them to all.
I cannot rate this company highly enough & would highly recommend them to anyone.
These frameless glass walls have made a huge difference to our comfort at home. They are installed between our living rooms and conservatory.
When open, they allow heat into the living area on a sunny day (reducing our heating bill) and when shut, they keep the cold and noise out. They are also much better than bi-folds because there are no frames when shut and when open, the amount of space taken is minimal.
Installation and service by all staff that we’ve been in contact with has been excellent. I would definitely recommend this company and their product to anyone.
Great product & service
We have been extremely happy with our installation. The doors have made a huge difference to the view from our kitchen into the garden. It is a quality product.
After 7 years one of our doors developed a fault. I claimed under the guarantee. The matter was dealt with quickly & efficiently. The replacement door was fitted with the minimum of fuss by the team of fitters. Great job.