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Installsure Insurance Backed Guarantee

At FGC we offer Warranty Insurance by Installsure, giving you extra peace of mind when you invest in any of our frameless door products as well as our entire home improvement range.

Installsure Insurance backed Guarantee

Peace of Mind Warranty Insurance with Installsure.

Installsure is part of The Glass and Glazing Federation (GGF).  FGC is already a vetted and approved member of the GGF, the leading industry body for the glass and window industry.  Our Insurance backed guarantees to provide additional peace of mind when investing in your home with any of our products.

Reputable and professional home improvement businesses work ethically and professionally where your consumer protection matters as much as your business.  We want you to have absolute trust in the products you buy from us and enjoy them for many years to come.

What does an Installsure Insurance Backed Guarantee mean for you?

When you buy any of our frameless bifolding doors or other products, we provide you with a guarantee as well as your FENSA registration paperwork.

Our Installsure Insurance Backed Guarantee protects you and your installation in the unlikely event of us ceasing to trade.  You already have our reassurance that our guarantee means we correct any legitimate faults with your product within our guarantee period.   Having an insurance backed guarantee means Installsure steps in for you.  By providing you with Insurance Backed Guarantees (IBGs), Installsure matches the cover for your guarantee period.  Please note an insurance backed guarantee does not apply to new building projects or new build extensions.

Importantly, having FENSA membership also means we are required to provide Insurance Backed Guarantees as part of our FENSA membership.

Therefore, as an established business, FGC protects your investment through membership of the Glass and Glazing Federation, FENSA membership as well as providing Insurance Backed Guarantees.

Trusted products and service from FGC.

Installsure Insurance Backed Guarantee is part of  The Glass and Glazing Federation (GGF) of which we are also vetted and approved members. Part of this membership is the GGF routinely assessing our business, our processes as well as our financial health.

Our Installsure Guarantee is a valuable form of insurance for the future, meaning you can buy our quality doors from our family business with confidence.

The small print on our Insurance Backed Guarantees.

Your guarantee and FENSA applies to replacement work only, where we replace your old glazing.  New builds and extensions are signed off by Building Control.

All installations are covered except Balustrades.

The Customer must reply to the requested information within 20 days of the installation in order for the FENSA certificate and IBG to be issued.


Cover provided by Installsure

In the event that the business fails during the lifetime of the guarantee, any issues normally recoverable under the terms of the guarantee can be the subject of an insurance claim in line with the policy terms. Cover for the contract value or £25,000, whichever is the lesser in value.

Contact us for full terms and conditions and to ask any questions.

We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.

Visit the FGC Showroom

You can now visit our showroom in Strood, Kent.

The full range of Frameless products are on display in wide variety of configurations.

We request you contact us to make an appointment before visiting to avoid overcrowding.

Find out more about the FGC Kent showroom.

Reviews on Facebook and Google

FGC
Excellent
4.5
Based on 43 reviews
review us on
Our small job was handled extremely professionally from start to finish and we are very pleased with the results.
Very happy with the service I have received, everything went smoothly no issues, I was kept up to date throughout the process and the fitting team were very professional, polite and friendly I would recommend fgc to anyone thank you
Great product with diligent, professional staff from start to finish. Highly recommended.
Firstly I have to say a huge thank you to Paul the owner of FGC for being willing to take on the job of sorting out the extremely shoddy and poor installation of the Origin doors and windows fitted on my new build home, when it was built. And replacing the damaged gaskets. I had your guys with me for two days this week. What a breath of fresh air comparted to the people of originally installed my doors and windows. Extremely professional and lovely chaps. They worked tirelessly to sort out the many issues we had. Would absolutely recommend 100% THANK YOU !
Response from the owner: Good Morning Paul, Thank you for taking the time to share your positive experience with us. We are absolutely delighted to receive it and are pleased we were able to resolve the issues for you. It’s been a pleasure working with you. If you have any further need in the future, please do not hesitate to contact us.
Very helpful and good communication, great product. Thank you.
Very happy with doors. Look great. The installation was quick and straightforward.Will recommend
FGC were brilliant. Great advice on the best windows to get. Extremely good installation. Always ready to solve any installation or manufacturing issues. We are extremely happy with the end result!
Frameless windows were brilliant, Liam Alfie and James were great, polite, courteous, and left the site clean and tidy. The windows look amazing, Great service from start to finish. Many Thanks
We love these doors and look forward to having them open a bit more once the patio has ben completed. They really have a "wow" factor and this becomes a double "wow" when people are shown how the corner can be completely opened up. It was about a year from my first enquiry to the doors being installed as there was a considerable amount of building work required to prepare the room. throughout this period I remained in touch with FGC and the service was exceptional. The installation team was on site for a day, starting early and working through to completion before driving back to Kent!! We have been really pleased with the standard of workmanship and even had compliments from other tradesmen working on the room (most of whom had never seen doors like this). These are expensive doors but the price difference from a normal set of bi-folds was well worth it for the uninterrupted view you get. The doors were installed in February but I have held off doing the review until the room was more finished so I could post a more representative picture. Once the patio is done the look will be even better than we originally envisaged. I have attached a few pictures of the room (the white table is only a temporary measure while we wait for the new coffee table).
From first contact to installation, my interactions with FGC have been easy, fast and professional. The end product is superb, we are so happy with our new doors - wish we had done this years ago. Well done FGC!!
This is the second time we have installed FGC and we are very happy with our second installation- very sleek and stylish and all staff very helpful, thanks
Frameless Glass Curtains have few competitors so they could take a lax approach to their work. However, that is not the case. We have had a porch installed in a space that was not square or aligned. The service from survey to finish has been above standard. Barry’s attention to detail and determination that the work would not be complete until his high standards were met was much appreciated. The communication from the admin side was clear and helpful. So all in all we will be using Frameless Glass again and have no hesitation in recommending them.
Brilliant product, what a difference, no frames to block our view of the Brecon Beacons. The service has been the best I think I have ever received and the fitting team were faultless - they travelled 5 hours to get to us in Wales, arriving 30 minutes early, working flat out without a break for 9 hours before driving 5 hours back, all without one complaint!!
Ordered Crittal-style French doors in aluminium. The doors look fantastic and are so much better than the ancient sliding doors I had before. The company were very friendly and easy to deal with. They were understanding of my delays due to a flood. The installers were professional and polite and poor things had to work on the hottest day of the year. Would definitely recommend FGC.
Really great service from this family run company. We love the doors and the install was top notch. Thanks!
Great service and amazing finish! Would highly recommend!
Highly competent office and site staff, great product and at a fair price. Couldn't be happier with the entire experience and end result.
From the beginning to the end, everyone at FGC have been amazing. I knew straight away that the glazing FGC would provide and install would be spectacular and how right that was! The FGC glazing allows our Edwardian stained glass door to still be a main feature and in fact it shows it off perfectly. We are so happy with the end result and can’t praise FGC highly enough, somehow 5 stars doesn’t seem to be high enough.
Their windows are second to none. No other company in Germany, UK or anywhere else can produce such a fabulous product.Any issues that has come up, they always come & fix it. The staff are so nice and polite. For a small company they do really a great job over all. The main things are the frameless bifolds that you hardly have any frame in the line of vision and there is a 5 years guarantee. Mr & Mrs Jahedi
Delighted with our new frameless glass doors. Had lots of lovely comments, even all the trades who have been working on our house have said they've not seen anything like them. Great having something a little unusual. The quality of the doors is of a very high standard. The service from FGC has been very good too, from ordering through to installation. All went very smoothly with no problems. Paid a bit more than regular bifolds, but worth every penny. Best decision, no regrets at all.
Great service and very welcoming for my father and I. Adrian in particular was very efficient, gave great pertinent advice and guidance on my future purchase!
Excellent in all aspects from initial viewing in showroom to actual installation.
Excellent service and product from FGC.I have a glass-box conservatory, built with structural glass about 20 years ago. The 2 sliding doors needed replacing, along with 2 side panels, and I contacted dozens of companies selling conservatory doors and none of them were prepared to install their doors because of the perceived risks of working with structural glass.Then I found FGC who, with no fuss at all, carried out a survey, provided a very reasonable quote for the doors/panels and then installed the doors/panels on the agreed date.Communication with the FGC office was always quick and easy. The surveyor and installation team were efficient and courteous. The product works beautifully.We can now use our conservatory again. Thanks FGC.
Great company with excellent, friendly and responsive service, the guys were helpful and efficient with the installation and the slide and turn doors are a fantastic product.
Fantastic service from start to finish, from the surveying, contact with office to the workmen. I have experience through work of a number of companies providing similar products and these guys have been by far the best to deal with
FGC installed a two-panel frameless glass door at our property yesterday. Wow!! the installation is exactly as discussed, and was carried out by two of FGC's team members who were so professional and courteous. They were excellent, and we have no hesitation in recommending FGC and their team to anyone considering such an installation.We are delighted with the installation, and very pleased we chose FGC.Well done FGC!!
The quality of the windows / doors are second to none.The customer service was first class from placing the order to installation we were kept informed at every step.The installation team led by Richard left our house and patio cleaner than when they arrivedI would recommend FGC 100%Tony- Burnley
From start to finish everything was excellent.Fab u lasThank you
BRILLIANT SERVICE FROM START TO FINISHHighly recommended.
We purchased a beautiful Origin sliding door and side window from FGC. FGC installed the sliding door and window on time, however the sliding door did not fit correctly. Issues can happen. FGC made the process of re-surveying and re-installation very simple. FGC is a very pleasant and professional company to deal with. We are very happy with their service and would strongly recommend them.
I love my doors! It’s transformed my place. The people are great, no nonsense, organised and efficient. I’d recommend them to anyone
Excellent planning and product advice. All the staff were polite courteous and friendly.On the day of the installation, the team arrived bang on time -we live in Wales so a long drive from Kent! They had the job done by lunchtime (fitting a sliding patio door) and I have to say that on first impression of the unit, it looks and feels like solid quality.
We had a 5m stretch of these wonderful doors installed several years ago and have been very happy with the uninterrupted view of the garden that they allow from the living room. They are admired by every tradesman who sees them. A minor problem we experienced with water ingress last year was promptly and effectively resolved, and the doors were serviced for free at the same time.
Response from the owner: Hello Ian, thank you very much for leaving us a review and glad you're happy with your doors and our service.
Great staff and great products! Have visited the showroom to view doors, really loved all of them! Have referred to a friend - Can't recommend enough
Really great doors. Really are something different. Expensive, but you really pay for what you get here.
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What our customers say

Thank you.  It is fabulous

J Comley (Margate)
J Comley (Margate)

I’d like to take this opportunity to thank the team at FGC for great communication and assistance throughout, and a top job in the installation process and of course in providing a unique sleek product. Mr M,

Mr M, Bournemouth
We would like to say how pleased we are with our fabulous new FGC doors and conservatory.  We thought the transformation would be great, but it’s only once they’re in that we’ve been able to see the full glory of the design – and our view!  We’ve had all the making-good done now, taken off all the plastic film and the result is we have beautiful, draught-proof doors and a lovely, contemporary conservatory. And we’d

Mr R

We are absolutely delighted with our frameless glass doors. They have transformed our living area in terms of light and space, giving a contemporary feel. The whole process has been very efficient and the fitters who came to install the doors were excellent. I would definitely

Angie Barker
Angie
We had 3 sets of doors installed in April. We had searched far and wide for bifold doors and those supplied by FGC were undoubtedly the most striking. We have had favourable comments from visitors and the doors are functioning well. Our dealings with FGC have been excellent and they have attended since the installation to make some adjustments. Although this is an expensive product, it looks stunning and has performed well. FGC worked closely

Following the installation of our “double glazed curtains” we would like to say we are delighted with the result. The amount of light now coming into the living room is so different, we are also pleased with the amount of noise they keep out, We are glad we had them double glazed. Paul was a good ambassador for the firm and did an excellent job.

We are delighted with the glass doors and so grateful that completion was before Christmas! We would be happy for anyone to come and see the installation and would recommend your company as polite, efficient and totally professional.

Couldn’t be happier with the product, it really has enhanced the vision that we had for our lounge and our garden. I was also so impressed with the manner and knowledge of your fitters who were not only very engaging but were also so knowledgeable and enthusiastic about the item they were installing. It clearly wasn’t just about a job, it just seemed to be about the ethos of the company, your management and the

Jon Roberts
Hi All . Just wanted to say how pleased we are with the glass porch fitted by your company yesterday it looks stunning. compliments as well to your installers who were apart from being very skilled fitters were clean, tidy and courteous and as such a credit to your company. I have had first class service from FGC from the day I first spoke to Adrian about my idea through to installation. I will arrange

Chris
Chris

A great product from a great company. Friendly and efficient service from day

Ian Greenfield
Ian G
Contacted Frameless Glass Curtains (FGC) to have the existing wooden doors into the lounge and dining rooms of our home replaced with clear glass. The reasons being twofold, firstly being to open up the hallway and secondly to make the most of the natural light that floods the rear of our south-facing property. Having taken time to investigate the market, we down-selected FGC to undertake the work; our decision being fully vindicated by the quality

Ian SIMPSON
Ian

In addition to the quality of the product – which is stunning, and head an shoulders above anything else on the market – the ongoing support and maintenance is impressive. I had a small issue with the doors recently and their maintenance team came back within 48 hours to resolve everything whilst giving the doors a complete service. Very happy and I would

Richard Crowley
Richard

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