After each attendance, whether this be for installation or maintenance we ask our customers for feedback about their experience. As well as comments about the products, we also ask how they feel about how we performed from start to finish.
We’re delighted to share that feedback with you
The service that we have received from FGC is exceptional – rapid response, punctual, clean & tidy work!
Excellent product and service
We have just had sliding doors fitted to a barn conversion and are delighted with the result. The ordering, measuring and supply all went very smoothly, very creditable given the present difficulties.
The fitting team arrived exactly on time and did a very professional job with great attention to detail…and very nice chaps too.
I can thoroughly recommend FGC.
Excellent experience all round
Frameless glass curtains seemed to be the only company who could create what we needed and provided us with an incredibly professional service with great attention to detail.
The doors and window we have had fitted have exceeded our expectations. We are really pleased with every aspect of the experience. I can highly recommend this company.
A FIRST CLASS JOB FROM A FIRST CLASS COMPANY
From contacting FGC for a quote to having them installed was seamless.
We were kept informed every step of the way and installation was earlier than quoted when we paid our deposit.
On the day Mick and his team installed the doors talking us through each step and left our house and patio cleaner than when they arrived.
Before we decided to go ahead with the FGCs we looked at other alternatives which were cheaper but would not have given us the doors we wanted.
We love our patio doors, they look stunning and are so simple to use.
We are just now sat in our lounge with an unencumbered view out to our garden.
Just a few months wait ( hopefully ) until the warm weather comes and we can use them to their full potential
FGC patio doors have replaced Georgian windows overlooking my garden, bringing the outdoors into my upper ground living room all year round. Opening out onto a balcony with steps down to the garden, they’ve transformed the whole flat. Elegant and easy to use, they also let in loads more light and keep out far more chill than the originals. Made to measure, there was a bit of a wait for delivery, but on the day, the guys fitted them quickly and neatly. Couldn’t be more delghted.
These guys are great
initial installation was very rimely and efficient – the product ia fabulous and today we had a slight issue two years after inatallation and FGC came ‘next day at 7am’ and fixed the problem immediately
real professional outfit – heartily recommend
Excellent product. First class service. Good communication. Skilful, competent fitting team, clean & tidy. Wouldn’t hesitate to recommend FGC to anyone! We’re highly delighted with our frameless glass curtains!
Excellent product and great service
I am delighted to have found FGC online! I installed their glass curtain between my office and the kitchen/living room area. It looks fabulous! Easy to use and can be locked.
I visited the factory and it looks smart and professional. All communication has been fast and also very professional. Will definitely use again! Thank you FGC team!
The guys phoned, as promised, to let me know their ETA. Arrived punctually and did a great job. It’s apparent they know the system inside out and we’re very thorough. All after sales follow up has always been efficient. Chatty and polite guys. Thanks FGC.
Had to call FGC to come and undertake first maintenance visit of 5m curtain installation from 2013. Excellent friendly service and all seals repaired within an hour. Learnt need to silicone spray the seals as well as the floor track. Been a great purchase and very pleased.
We had a problem we discovered yesterday -wrote an email Sunday-got a reply Sunday that the engineer would be with us at 7.0am this morning monday!
And he was!- as usual Liam was there on the dot.
As a businessman myself I know the importance of great service and great Staff .
Couple this with a great product no wonder you are a success FGC!
Professional and Efficient
We had FGC doors and windows installed in our house in May 2019. From our initial enquiry through to installation everything was handled very professionally and with attention to detail.
The doors and windows themselves are excellent quality and definitely enhance the house. The fitters who carried out the original installation were very good and friendly. Before they left they explained how to open and close the doors plus the preventative maintenance routine to be followed, especially if the doors are to be closed for a long period.
Unfortunately, last week I had to call on the After Sales team as the main door had settled slightly over time. Despite the ongoing operational difficulties all businesses are facing, my request was handled very promptly and a service visit scheduled within a week. The repair was carried out yesterday but the same team that did the original installation. Once again, they were very professional, arrived promptly, and knew exactly what they were doing.
Overall FGC is a very professional company, run by people who know their jobs and supply a high quality product with an after sales service to match.