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Testimonials

After each attendance, whether this be for installation or maintenance we ask our customers for feedback about their experience.  As well as comments about the products, we also ask how they feel about how we performed from start to finish.

We’re delighted to share that feedback with you

Brilliant Service

The service that we have received from FGC is exceptional – rapid response, punctual, clean & tidy work!

Jayne
24th November 2020

Excellent product and service

We have just had sliding doors fitted to a barn conversion and are delighted with the result. The ordering, measuring and supply all went very smoothly, very creditable given the present difficulties.

The fitting team arrived exactly on time and did a very professional job with great attention to detail…and very nice chaps too.

I can thoroughly recommend FGC.

Paul
23rd November 2020

Excellent experience all round

Frameless glass curtains seemed to be the only company who could create what we needed and provided us with an incredibly professional service with great attention to detail.

The doors and window we have had fitted have exceeded our expectations. We are really pleased with every aspect of the experience. I can highly recommend this company.

Kate
23rd November 2020

A FIRST CLASS JOB FROM A FIRST CLASS COMPANY

From contacting FGC for a quote to having them installed was seamless.
We were kept informed every step of the way and installation was earlier than quoted when we paid our deposit.

On the day Mick and his team installed the doors talking us through each step and left our house and patio cleaner than when they arrived.

Before we decided to go ahead with the FGCs we looked at other alternatives which were cheaper but would not have given us the doors we wanted.

We love our patio doors, they look stunning and are so simple to use.

We are just now sat in our lounge with an unencumbered view out to our garden.
Just a few months wait ( hopefully ) until the warm weather comes and we can use them to their full potential

Tony
19th November 2020

STUNNING!

FGC patio doors have replaced Georgian windows overlooking my garden, bringing the outdoors into my upper ground living room all year round. Opening out onto a balcony with steps down to the garden, they’ve transformed the whole flat. Elegant and easy to use, they also let in loads more light and keep out far more chill than the originals. Made to measure, there was a bit of a wait for delivery, but on the day, the guys fitted them quickly and neatly. Couldn’t be more delghted.

Tessa
13th October 2020

Great Service

These guys are great

initial installation was very rimely and efficient – the product ia fabulous and today we had a slight issue two years after inatallation and FGC came ‘next day at 7am’ and fixed the problem immediately

real professional outfit – heartily recommend

Kevin
1st October 2020

Highly Recommended

Excellent product. First class service. Good communication. Skilful, competent fitting team, clean & tidy. Wouldn’t hesitate to recommend FGC to anyone! We’re highly delighted with our frameless glass curtains!

Diane
0
30th September 2020

Excellent product and great service

I am delighted to have found FGC online! I installed their glass curtain between my office and the kitchen/living room area. It looks fabulous! Easy to use and can be locked.
I visited the factory and it looks smart and professional. All communication has been fast and also very professional. Will definitely use again! Thank you FGC team!

Lilia
18th July 2020

Excellent Service

The guys phoned, as promised, to let me know their ETA. Arrived punctually and did a great job. It’s apparent they know the system inside out and we’re very thorough. All after sales follow up has always been efficient. Chatty and polite guys. Thanks FGC.

Mel
1st July 2020

Glass Curtains

Had to call FGC to come and undertake first maintenance visit of 5m curtain installation from 2013. Excellent friendly service and all seals repaired within an hour. Learnt need to silicone spray the seals as well as the floor track. Been a great purchase and very pleased.

Simon E
2nd July 2020

Great Service

We had a problem we discovered yesterday -wrote an email Sunday-got a reply Sunday that the engineer would be with us at 7.0am this morning monday!
And he was!- as usual Liam was there on the dot.

As a businessman myself I know the importance of great service and great Staff .
Couple this with a great product no wonder you are a success FGC!

Well Done

Drew

Drew
22nd June 2020

Professional and Efficient

We had FGC doors and windows installed in our house in May 2019. From our initial enquiry through to installation everything was handled very professionally and with attention to detail.

The doors and windows themselves are excellent quality and definitely enhance the house. The fitters who carried out the original installation were very good and friendly. Before they left they explained how to open and close the doors plus the preventative maintenance routine to be followed, especially if the doors are to be closed for a long period.

Unfortunately, last week I had to call on the After Sales team as the main door had settled slightly over time. Despite the ongoing operational difficulties all businesses are facing, my request was handled very promptly and a service visit scheduled within a week. The repair was carried out yesterday but the same team that did the original installation. Once again, they were very professional, arrived promptly, and knew exactly what they were doing.

Overall FGC is a very professional company, run by people who know their jobs and supply a high quality product with an after sales service to match.

Geoff
16th June 2020

FINANCE OPTIONS AVAILABLE

What our customers say

Mr G H

I was very impressed with your facilties and how all the aspects of my purchase were explained. Your installers were thorough and polite and finished off the installation well, and would have no problem in reccommending you to others. Your aftercare was very good and prompt. All in alll very impressed with the doors and

Opinion Rating

I cannot rate this company highly enough & would highly recommend them to anyone.

Leslie David Morgan
Les Morgan

Porch glass cutains

Everybody from survey to install knew what they had to do and advised on what needed to be done prior to install. The glass cutains are just what was needed for the porch and have created a talking point within the village. They do look splendid and we are very pleased with them.

David Reeves
David r

Excellent experience all round

Frameless glass curtains seemed to be the only company who could create what we needed and provided us with an incredibly professional service with great attention to detail. The doors and window we have had fitted have exceeded our expectations. We are really pleased with every aspect of the experience. I can highly recommend this

Kate Brintworth
Kate

Work ethic simply cannot be doubted

Can I also thank your fitting team for turning out in atrocious weather that day, their work ethic simply cannot be doubted, please pass on our thanks to them and everyone involved for the service we have received. The doors look fantastic and we hope to add a third set, perhaps later this year.  

Mr and Mrs W

Punctual, Friendly & Efficient

Many thanks for your prompt attention to our problem. As before, your fitters were punctual, friendly and efficient. A credit to your company.

Mr C, Surrey  

No comparison!

As to how we were from initial contact (were we polite)?   Initial contact was great!  You may remember that we first visited one of your existing customers in Henley.  I honestly can’t remember the ladies name but she was really helpful, was happy to invite us round the next evening and was clearly delighted

Look Great and Slide Beautifully

As it happens, we are still sadly not in the house. We should be however at the end of February which will be great! I can however pretty much respond to the below as I have been able to test the doors. 1. Your performance was excellent from what has been reported by the builders.

With competence and courtesy

Unit has been replaced thank you, once again I find FGC have responded to a problem with a no quibble replacement, it is good to know that there is still companies left who honour their guarantee in the proper manner and send installation teams that carry out their work in a professional manner with competence

Mr D

Fantastic service

Great all-round service. From measuring, communication to installation.
Not a speck of dirt left in our shop (we are a retail space). Installed in no time at all, staff were very polite and friendly.
Very pleased. Finished door looks amazing.

A Springer
Pearspring

Professional, diligent and friendly with it

Dealing with FGC has been a straightforward and hassle free experience from start to finish. I had several queries long before placing an order and FGC were always prompt and helpful with the responses. Then at site survey time they attended on time, with courtesy calls leading up to the appointment to keep me advised,

Matt Chenery
Matt C

Great Product and great service

I can not fault the FGC team and most importantly the doors! We love our new Frameless Glass Curtains. We had a few delays on our project and adjusting the install date was never any problem for FGC.
Couldn’t be happier!

Matt Hodgson
Matt H

COVID-19 Update November 2020

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