After each attendance, whether this be for installation or maintenance we ask our customers for feedback about their experience. As well as comments about the products, we also ask how they feel about how we performed from start to finish.
We’re delighted to share that feedback with you
Mr W @ elm Park road London N3
Just a note to let you know how delighted we are with the sliding folding glazed panels installed by your firm at the rear of our house. Friends come into our kitchen now and are just amazed at how the same space has been transformed and opened up, simply by the addition of your glazed panels, providing a panoramic view looking out onto the garden. During warm summer days it was (and still is) such a joy to slide and park the panels to one side, bringing the garden into the kitchen dining area. We have a separate dining room in the house also, but haven’t in fact used it since the day your windows were installed! Nobody wants to leave the newly created bright space with a full view of the garden and changing seasons, now almost making the other living rooms redundant. Downside is that I now have to labour away and keep the garden trim, tidy and colourful every weekend!
I must also take this opportunity to remark on the efficiency with which the panels were installed by two of your very pleasant and cheerful fitters, who arrived at exactly the appointed time on the agreed date as advised when we first ordered the panels. They worked diligently, ensuring the panels were up and running in the shortest possible time, all as per the agreed time schedule and budget, and left the place spotless on completion.
I’m quite sure that the overall effect, backed up by our enthusiastic demonstations of how they work, will result in a few more additions to your order book! We certainly have no hesitation in recommending your system.
We are really thrilled with our doors and the whole process carried out by yourselves. Thank you so much again.
As to how we were from initial contact (were we polite)?
Adrian was very passionate about the product and did a good job in promoting it. We were very impressed with the factory visit to see process from start to finish. Always found Adrian very helpful and communicative throughout the process.
Arranging installation (were we on time and on schedule)
All arrived on time.
Were we clean and tidy?