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Testimonials

After each attendance, whether this be for installation or maintenance we ask our customers for feedback about their experience.  As well as comments about the products, we also ask how they feel about how we performed from start to finish.

We’re delighted to share that feedback with you

I am very happy with the doors

I am very happy with the doors – I saw them last night after work – though I didn’t open them as I wanted to make sure I followed the installers’ instructions not to.

They look wonderful and my boyfriend and mum tell me they were absolutely lovely chaps. The finish seems brilliant and appears to be a huge improvement on the last installation.

Ms Warren, London

20160722

17th February 2016

Unfailingly Helpful

It is a good time to say to you that while we still very much the windows, the ease of opening, the views closed or open, now that the weather has turned colder we have been struck quick dramatically by the improvement in insulation.  The large windows here that you/we have replaced were double glazed but quite tired – more than we knew it would seem.  The whole house has benefitted greatly from your magic.

I must give a thank you to all your team that we have come into contact with, they show the company in a very positive light, and have been unfailingly helpful.  A mention to your Stowmarket customer, a committed fan who was patient, open and very helpful to us.

We both with you the very best of good fortune going forward, and continued success with  your products.

John Pritchard

Suffolk

20161114

10th February 2016

City View Projects, Battersea

As to how we were from initial contact (were we polite)? Extremely polite & very helpful.

Arranging installation (were we on time and on schedule) Excellent, on time & schedule.

Were we clean and tidy? Yes.

And finally are you pleased with our doors (would you Recommend us)? My next design & build project I will definitely recommend & use you guys.

May I also ask if you would like to be on our list of completed installations? Yes.

20150319

28th January 2016

No hesitation in recommending your company

Thank you for a good job even though there were a few issues along the way.
Chris and I will have no hesitation in recommending your company, products and services to others.
Kind regards

Mike and Chris Rodwell

20161028

24th January 2016

Mrs J @ Childer Crescent Little Sutton Cheshire

Following the installation of our “double glazed curtains” we would like to say we are delighted with the result. The amount of light now coming into the living room is so different, we are also pleased with the amount of noise they keep out, We are glad we had them double glazed. Paul was a good ambassador for the firm and did an excellent job.

20150113

22nd January 2016

P & J

Our windows look great and certainly get the wow factor with visitors… Fitters were great, polite, very quick very tidy and helpful in advice. Yes we would recommend..

20150113

9th January 2016

Thank you for a brilliant product

Thank you for a brilliant product I am so glad I chose FGC for my windows/doors everybody who sees them is so impressed by them but mostly my wife and myself!
Thanks again [and your team]

Best regards
Brian

20160927

2nd January 2016

Highly Recommend both the doors and the service

Q. As to how we were from initial contact (were we polite)?

A. Yes, very polite and helpful when I called / emailed.

 

Q. Arranging installation (were we on time and on schedule)

A.Yes, the surveyor was informative and on time.

Q. Were we clean and tidy?

A. I was not onsite when it was installed, but the there was no mess left after the job.

 

A. And finally are you pleased with our doors (would you Recommend us)?

Yes, I am very pleased with the doors. They look great and the operating mechanism is straightforward. I would highly recommend both the doors and service.

 

20151107

25th December 2015

Mr & Mrs A @ Poole

Delighted with the new doors – they have exceeded our expectations. Customer service from initial contact to installation was excellent. Staff are professional, helpful and friendly. Would recommend.

 

We would like to be on your list of completed installations as viewing the doors at Weymouth was so helpful in making the decision to order from you.

20150408

20th December 2015

ABCO, Southampton

On the day of installation your fitters arrived on time and commenced with the installation.

They were courteous and polite and left the work area clean and tidy.

I would be happy for you to use the installation as a promotional example of your work.

20150218

13th December 2015

Mr & Mrs R – Berkhamsted

After researching the market for a contemporary sliding minimal frame patio door, we were delighted to come across Frameless Glass Curtains. We were so pleased with the doors we ordered another set for the dining room and were not let down – the service we received was consistently good from staff both in and out of the office.

From the start they have been knowledgeable, polite and happy to spend time helping us with our queries. From ordering to installation they kept us informed and kept to realistic deadlines, managing our expectations well.

During installation they were on schedule, prompt, respectful, clean, tidy, and cleaned up after themselves.

After sales service has been excellent.

We are happy if people would like to come and see the product in situ provided it doesn’t prove too onerous.
Thanks Raie and please thank Liam and Rick for a clean, quick and efficient job. They were good ambassadors for your company – perhaps you might like to feed that to their manager.

20150713

13th December 2015

HP

Yes we are very pleased with the doors and would recommend them. Initial contact was done by our neighbour at Kingswood so cannot comment, however, the price we were initially quoted was incorrect and significantly lower than it turned out to be. Not sure why. We at Derwent only had a verbal quotation. The installation was carried out on time, very politely. Unfortunately as you know the handle broke and no spare. Reasonably clean. For 5 star review note that the paintwork on the front door and window sills does become coated with dust from the drilling and a 5 second wipe down would have enhanced the finished job. We did not receive any official acknowledgement of my initial cheque. So in summary, good product but admin could be improved.

20150112

HP

12th December 2015

FINANCE OPTIONS AVAILABLE

What our customers say

Great product with amazing after sales service

All of our dealings with FGC have been great. They are professional, friendly and accommodating. Our glass curtain is wonderful and we love it even more than we thought we would. The few little settling in issues we’ve had have been dealt with so quickly and their technical team are incredibly easy to deal with.

rhona mead
Maisie

Mr R D @ Stowmarket

We are pleased with the service, and the quality of finish so far, I look forward to seeing how they look after a few months. My only issues was the timings and delays, but I wouldn’t hesitate to recommend you and indeed have already a few times or use you again. 20150113

Wonderful

We have been amazing our friends and family with our FGC since we had it installed a few weeks ago. Every ‘trade’ that is working on site has been fascinated and suitably impressed with the product and engineering. We are over the moon as it has really been the star of our home extension. Thanks

Paul Robinson
Paul Robinson

Grand Designs!

We are both delighted with the FGC product and have no issues with any future viewings. From our perspective the “outside has truly come inside”, we use the decking on a daily basis as the FGC curtains have transformed the house which I think adds a significant value to the property. The only trouble now

Recent maintenance visit

FGC came to carry out some minor maintenance and as always they were very efficient and friendly. During this period of social distancing, they were well prepared and able to do the work safely and professionally.

David Paterson
David

Very pleased with the glass

Very pleased with the glass curtain doors which you supplied on time
and installed very quickly. Great product that really enhances the room

Brian Berg
Brian Berg

ABCO, Southampton

On the day of installation your fitters arrived on time and commenced with the installation. They were courteous and polite and left the work area clean and tidy. I would be happy for you to use the installation as a promotional example of your work. 20150218

Mr S & Mrs M – Leatherhead

Initial contact
FGC were very informative over the phone and were quick to arrange an appointment for us to see the doors at their showroom. They also gave a number of contacts for us to visit to view existing installations. Installation
FGC installers arrived on time and completed the installation quickly and tidily.

A great installation

“Thank you again for a great installation, we are really enjoying the extra light.” I will be sending a load more images your way at some point today.

Mr T – Woking

Frameless Glass are one of the most impressive companies I have ever come across

This company have a product which to my mind is “second to none”. Their glass doors really let you feel you are outside as they have the tiniest of joins…I used to know the exact cm measurement! I was initially worried though about what would happen on follow up problems as their main office is

Fiona Robinson
Fiona

First class

We moved last year and wanted to maximise the view right through from the rear to the front of the building, overlooking the river. After much searching we found FGC, who installed internal glass doors between the rooms. FGC were very efficient and although we are in the North they sorted out a subsequent small

Simon Ely
Simon

Stunning Glass Doors

FGC are an excellent family run business. They manufactured and fitted a stunning pair of glass doors for a private client which were complicated in design but FGC were keen and willing to help resolve all details successfully. Would highly recommend. Thank you.

Emma Farquharson
Emma F