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Testimonials

After each attendance, whether this be for installation or maintenance we ask our customers for feedback about their experience.  As well as comments about the products, we also ask how they feel about how we performed from start to finish.

We’re delighted to share that feedback with you

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Minor Problem Addressed

A strip of the furry trim at the top of the frame that the doors run on had come loose. On the one hand the sort of thing that one could have a go at fixing; on the other hand having witnessed the care and attention the FGC installation team do their work; I thought it best to leave it to them. Not an emergency, I contacted HQ FGC and asked that when a team were in the area could they give me 30min of their time. A fortnight later a team returning from Totnes spent 5min cutting a new trim in place, and a further 15min wiping down the frame, respraying the seals and the runners, and generally leaving the doors and the immediate area immaculate.

After sales service, first class.

Shindi
8th October 2019

I have nothing but praise

I have nothing but praise for FGC who have just replaced a panel in my frameless glass curtain which is almost 10years old…there was no quibble and they replaced it quickly and efficiently…I would recommend their frameless product to anyone wanting a stunning addition to their home..with 5 star service

rosie
26th September 2019

We would recommend Frameless Glass Curtains

We struggled to find a supplier to fit a glass balcony. Frameless Glass however were great – they gave us a clear and competitive quote, turned up when they said they would, and just got on and did the job! Friendly guys, and we love the end result which looks good from the outside, and gives us a lovely uninterrupted view of our garden pond.

Marcus
20th September 2019

Give a wow factor to our house

We recently bought our house with Frameless glass curtains installed and they certainly give a wow factor to our London Victorian cottage – admired by all our visitors – the aftercare service and warranty has been excellent .

Many thanks

JAYNE
18th September 2019

Highly recommended

From the first moment of making contact we were given a very personal and friendly service. The survey, fitting and installation were all carried out by helpful and pleasant people. Follow up service was equally good. I am extremely pleased with the results.

Valerie
17th September 2019

Frameless Glass Doors

This is a professional operation with excellent after sales care. Very refreshing

Richard
14th August 2019

Great product and business

What a great product and great company. Smooth process, professional services from surveyor to installation team, and everyone in betweeen. I could not recommend them high enough.
Early days, but so far delighted.

Nigel
20th August 2019

Great product with amazing after sales service

All of our dealings with FGC have been great. They are professional, friendly and accommodating. Our glass curtain is wonderful and we love it even more than we thought we would. The few little settling in issues we’ve had have been dealt with so quickly and their technical team are incredibly easy to deal with. We can’t praise them highly enough and wouldn’t hesitate to recommend them.

Maisie
20th August 2019

Very please with the result.

The door looks excellent and we’re very pleased with the result

20th August 2019

Brilliant After Installation Service

Our FGC sliding doors were installed in May 2018.
Although we have had two relatively minor problems – neither of which stopped the doors from working – FGC have attended very promptly to carry out remedial action.
Excellent customer service from head office and excellent service from install technicians.
Many visitors comment most favourably on appearance and functionality.
Overall rating 10 out of 10.

Medlam
9th August 2019

Three sided bay window

We used FGC to manufacture and install frameless glass doors on all three sides of a large terrace bay. The design was complex and required a flexible and innovative approach to their existing designs. The result was outstanding – clear uninterrupted views over the countryside and a flexible opening pattern which allows fresh air no matter the weather. FGC worked well with the architects and builders on this major project and have provided a responsive and flexible after-care service. But they still need to improve their handle design!

 

Comment from FGC:

Thank you for your review.

Everything FGC supply is made is to measure and in-house which takes time.

Our innovative product has changed since we first started 11 years ago and is always evolving, we are always looking for ways to improve our design.

JP
9th August 2019

Fantastic company.

Thank you for supply and fitting the beautiful bi folding doors to one of our bespoke projects. Customer service has been second to none. Timescales have all been met as promised. Would definitely use this company again in the future.

L G Blower Specialist Bricklayer Ltd
2nd August 2019

We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.

Visit the FGC Showroom

You can now visit our showroom in Strood, Kent.

The full range of Frameless products are on display in wide variety of configurations.

We request you contact us to make an appointment before visiting to avoid overcrowding.

Find out more about the FGC Kent showroom.

Reviews on Facebook and Google

What our customers say

Thank you for a brilliant product I am so glad I chose FGC for my windows/doors everybody who sees them is so impressed by them but mostly my wife and myself! Thanks again [and your team] Best regards Brian

Q. As to how we were from initial contact (were we polite)? A. Yes, very polite and helpful when I called / emailed.   Q. Arranging installation (were we on time and on schedule) A.Yes, the surveyor was informative and on time. Q. Were we clean and tidy? A. I was not onsite when it was installed, but the there was no mess left after the job.   A. And finally are you pleased with

As to how we were from initial contact (were we polite)? Extremely polite & very helpful. Arranging installation (were we on time and on schedule) Excellent, on time & schedule. Were we clean and tidy? Yes. And finally are you pleased with our doors (would you Recommend us)? My next design & build project I will definitely recommend & use you guys. May I also ask if you would like to be on our list

Thanks you for everything FGC did on this project for us.  We found you from an on-line search which doesn’t always identify helpful or committed suppliers, especially where the requirement is small or simple as this one was..  FGC were both helpful and committed.  Thank you especially for progressing things much quicker that the weeks you first quoted to meet our programme.   Paul and his colleague (sorry didn’t get his name), where very good

From the time of our first visit to your premises we felt comfortable with your product. It was a product just as we had hoped and envisaged for our new kitchen extension – double glazed, frameless glass doors to cover a 7.310 meter opening ! Until then we were not sure if it was possible. When the 9 doors were first installed the overall affect was more than we could have hoped for, just exactly

Thank you for a good job even though there were a few issues along the way. Chris and I will have no hesitation in recommending your company, products and services to others. Kind regards Mike and Chris Rodwell

Our windows look great and certainly get the wow factor with visitors… Fitters were great, polite, very quick very tidy and helpful in advice. Yes we would recommend..

Delighted with the new doors – they have exceeded our expectations. Customer service from initial contact to installation was excellent. Staff are professional, helpful and friendly. Would recommend.   We would like to be on your list of completed installations as viewing the doors at Weymouth was so helpful in making the decision to order from you.

Yes we are very pleased with the doors and would recommend them. Initial contact was done by our neighbour at Kingswood so cannot comment, however, the price we were initially quoted was incorrect and significantly lower than it turned out to be. Not sure why. We at Derwent only had a verbal quotation. The installation was carried out on time, very politely. Unfortunately as you know the handle broke and no spare. Reasonably clean. For

Following the installation of our “double glazed curtains” we would like to say we are delighted with the result. The amount of light now coming into the living room is so different, we are also pleased with the amount of noise they keep out, We are glad we had them double glazed. Paul was a good ambassador for the firm and did an excellent job.

After researching the market for a contemporary sliding minimal frame patio door, we were delighted to come across Frameless Glass Curtains. We were so pleased with the doors we ordered another set for the dining room and were not let down – the service we received was consistently good from staff both in and out of the office. From the start they have been knowledgeable, polite and happy to spend time helping us with our

On the day of installation your fitters arrived on time and commenced with the installation. They were courteous and polite and left the work area clean and tidy. I would be happy for you to use the installation as a promotional example of your work.

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