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Testimonials

After each attendance, whether this be for installation or maintenance we ask our customers for feedback about their experience.  As well as comments about the products, we also ask how they feel about how we performed from start to finish.

We’re delighted to share that feedback with you

Minor Problem Addressed

A strip of the furry trim at the top of the frame that the doors run on had come loose. On the one hand the sort of thing that one could have a go at fixing; on the other hand having witnessed the care and attention the FGC installation team do their work; I thought it best to leave it to them. Not an emergency, I contacted HQ FGC and asked that when a team were in the area could they give me 30min of their time. A fortnight later a team returning from Totnes spent 5min cutting a new trim in place, and a further 15min wiping down the frame, respraying the seals and the runners, and generally leaving the doors and the immediate area immaculate.

After sales service, first class.

Shindi
8th October 2019

I have nothing but praise

I have nothing but praise for FGC who have just replaced a panel in my frameless glass curtain which is almost 10years old…there was no quibble and they replaced it quickly and efficiently…I would recommend their frameless product to anyone wanting a stunning addition to their home..with 5 star service

rosie
26th September 2019

We would recommend Frameless Glass Curtains

We struggled to find a supplier to fit a glass balcony. Frameless Glass however were great – they gave us a clear and competitive quote, turned up when they said they would, and just got on and did the job! Friendly guys, and we love the end result which looks good from the outside, and gives us a lovely uninterrupted view of our garden pond.

Marcus
20th September 2019

Give a wow factor to our house

We recently bought our house with Frameless glass curtains installed and they certainly give a wow factor to our London Victorian cottage – admired by all our visitors – the aftercare service and warranty has been excellent .

Many thanks

JAYNE
18th September 2019

Highly recommended

From the first moment of making contact we were given a very personal and friendly service. The survey, fitting and installation were all carried out by helpful and pleasant people. Follow up service was equally good. I am extremely pleased with the results.

Valerie
17th September 2019

Frameless Glass Doors

This is a professional operation with excellent after sales care. Very refreshing

Richard
14th August 2019

Great product and business

What a great product and great company. Smooth process, professional services from surveyor to installation team, and everyone in betweeen. I could not recommend them high enough.
Early days, but so far delighted.

Nigel
20th August 2019

Great product with amazing after sales service

All of our dealings with FGC have been great. They are professional, friendly and accommodating. Our glass curtain is wonderful and we love it even more than we thought we would. The few little settling in issues we’ve had have been dealt with so quickly and their technical team are incredibly easy to deal with. We can’t praise them highly enough and wouldn’t hesitate to recommend them.

Maisie
20th August 2019

Very please with the result.

The door looks excellent and we’re very pleased with the result

20th August 2019

Brilliant After Installation Service

Our FGC sliding doors were installed in May 2018.
Although we have had two relatively minor problems – neither of which stopped the doors from working – FGC have attended very promptly to carry out remedial action.
Excellent customer service from head office and excellent service from install technicians.
Many visitors comment most favourably on appearance and functionality.
Overall rating 10 out of 10.

Medlam
9th August 2019

Three sided bay window

We used FGC to manufacture and install frameless glass doors on all three sides of a large terrace bay. The design was complex and required a flexible and innovative approach to their existing designs. The result was outstanding – clear uninterrupted views over the countryside and a flexible opening pattern which allows fresh air no matter the weather. FGC worked well with the architects and builders on this major project and have provided a responsive and flexible after-care service. But they still need to improve their handle design!

 

Comment from FGC:

Thank you for your review.

Everything FGC supply is made is to measure and in-house which takes time.

Our innovative product has changed since we first started 11 years ago and is always evolving, we are always looking for ways to improve our design.

JP
9th August 2019

Fantastic company.

Thank you for supply and fitting the beautiful bi folding doors to one of our bespoke projects. Customer service has been second to none. Timescales have all been met as promised. Would definitely use this company again in the future.

L G Blower Specialist Bricklayer Ltd
2nd August 2019

What our customers say

Mr & Mrs Glasgow – Chalfont St Peter

We are very pleased with our frameless curtains in our dining room and lounge, both of which open out into a conservatory.   Our first contact with you, by telephone, was excellent.  We were invited to look at your glass curtains at your showroom in Chatham which is an hour and a half distant.  Seeing

Replacement of Timber Bi Fold Doors with Frameless Curtains

When we purchased our house, it had two sets of timber bi fold doors, each spanning an opening of approx. 5m. These caused us a lot of problems with warping through the seasons, and the ration of timber to glass limited the light into the rooms.
We therefore replaced them with the frameless curtain

adam tamburini
Adam

Really Pleased

As to how we were from initial contact (were we polite)?   Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies!  The measuring up part seemed more complicated than it needed to

Porch glass cutains

Everybody from survey to install knew what they had to do and advised on what needed to be done prior to install. The glass cutains are just what was needed for the porch and have created a talking point within the village. They do look splendid and we are very pleased with them.

David Reeves
David r

Great product, beautiful & add value to the house

FGC built my frameless porch as per the attached photo. The work was carried on time by their professional fitters. The quality of their work is outstanding. Nothing was overlooked and the final product was worth every penny. I am very happy with the investment I did.  

Bashir Saoudi
Bashirr

Very Happy with our doors

Thank you again for the doors, we’re very happy with them and, once the renderer has finished (hopefully tomorrow), we’re really looking forward to removing the plastic protection so we can see through them properly. Mr B, Brighton

Mr B

N & S, Manchester

Just wanted to say a big thank you for coming up to Manchester from Kent to service our doors. My wife and I appreciated the service and continue to be really pleased with them. Lots of friends comment on how lovely they look and the window cleaner took your card this week, he is thinking

ABCO, Southampton

On the day of installation your fitters arrived on time and commenced with the installation. They were courteous and polite and left the work area clean and tidy. I would be happy for you to use the installation as a promotional example of your work. 20150218

Really Thrilled

We are really thrilled with our doors and the whole process carried out by yourselves. Thank you so much again. Mrs Newell 20160722

Fabulous company !

I have used the Frameless Glass Company on a number of occasions, both for new installation and maintenance.
On all occasions their service and personal was ultra professional, along with top quality products. I would highly recommend this company to anyone !

Carl Fordham
Carlf

Mrs J @ Childer Crescent Little Sutton Cheshire

Following the installation of our “double glazed curtains” we would like to say we are delighted with the result. The amount of light now coming into the living room is so different, we are also pleased with the amount of noise they keep out, We are glad we had them double glazed. Paul was a

Excellent

A great product from a great company. Friendly and efficient service from day one.

Ian Greenfield
Ian G