After each attendance, whether this be for installation or maintenance we ask our customers for feedback about their experience. As well as comments about the products, we also ask how they feel about how we performed from start to finish.
We’re delighted to share that feedback with you
Windows look amazing
We were delighted with the service and standards from Frameless Glass Curtains – everyone at the Company responded really well and work was done on time with minimum of fuss. Workers were polite, did a great job and left everything clean afterwards – and the windows look amazing!
We would certainly recommend Frameless Glass Curtains
Keith and Tina, Sussex May 2016
20160525
Always Polite
Re delivery, there was an initial hope that you might be earlier than the 6-8 week lead time, but once that wasn’t going to happen, you gave us a date, and were then able to bring it forward a couple of days to fit around our holiday schedule, which was great. Guys turned up at 8am as expected.
Your guys were clean and tidy.
I love the doors and think they are great. I would definitely recommend them. My wife is a little less enamoured with them but the argument we had all along was that between modern and traditional look.
Mr & Mrs Toolan
20150906
Mr H B @ Kingston
I am absolutely thrilled with the finished result. You were straightforward to deal with and visiting your site was appreciated. You gave clear statements regarding specification and developed the product to meet our needs. Installation was at the agreed time and there was reassuring and prompt follow-up as the new design needed refining. The product recommends itself… I’m recommending you… and I would certainly buy again
20150113
Brilliant, on time and tidy
I just wanted to follow up as I was in the gallery this morning. The guys were brilliant, on time, tidy, efficient and they fitted the door perfectly.
We are very pleased
20151107
No Hesitation in Recommending You
A brief note to thank you for your services in supplying two sets of doors and two fixed panels.
From the start of contact with your company you have been very professional and communication has been excellent.
The panels now installed look amazing and appearance when compared with usual bi folds or other types of door has to be seen. There is no comparison!
The product is expensive but price should not be compared with other types of doors as the solution is completely different. The statement getting what you pay for is particularly appropriate.
I have no hesitation in recommending you and would be pleased to provide an impartial opinion if potential customers would like to email me directly.
Thank you again
R. Ford
May 2016
20160525
MF
We are absolutely delighted with the doors, they are so classy and modern. Paul (FGC) was excellent and knew his job. The workmanship is superb. All our friends and family think they are fantastic. Thank you once again.
20150113
Grand Designs!
We are both delighted with the FGC product and have no issues with any future viewings.
From our perspective the “outside has truly come inside”, we use the decking on a daily basis as the FGC curtains have transformed the house which I think adds a significant value to the property.
The only trouble now is that when we see home improvement programs such as Grand Designs where they suggest using bi-fold doors we end up shouting at the TV saying “use Frameless Glass Curtains instead”!
We are in the process of re-decoration and once that is complete we will ping over the pictures for your portfolio.
We wish you continued success in the future and look forward to seeing your product on a future Grand Designs programme.
Storrie & Ashley, Maidenhead
20160926
Mr & Mrs Glasgow – Chalfont St Peter
We are very pleased with our frameless curtains in our dining room and lounge, both of which open out into a conservatory.
Our first contact with you, by telephone, was excellent. We were invited to look at your glass curtains at your showroom in Chatham which is an hour and a half distant. Seeing the glass curtains was the best thing to do for us. Even though your web site clearly shows them, we still needed to see them ‘in the flesh’ and we were then in no doubt that they would be perfect for our home. We had a really nice welcome at your showroom and taken through all the aspects or their installation and operating procedures.
Both the onsite survey and installation were arranged and people arrived on time – even though the M25 had to be negotiated!! The installation team were meticulous in clearing up as they went. They were extremely professional.
I have no hesitation in recommending your product. They are cleverly designed and enhance our rooms.
We are very happy for people to view our installation by appointment but would not want our address details published.
20150319
Ms A @ Earlsfield road London SW18
frameless glass doors invited me to their workshop to view the glass curtains for myself, and to show me how they were made. Installation was clean and tidy. When they say they are going to turn up, they do, and are always on time.The product looks great. It really does make the refurb seem complete, and finishes off the room nicely, and I have already recommeded FGD to my friends.
20150113
Mr & Mrs M – Kingswood, Surrey
I am quite happy to recommend your company to any prospective clients.
You have my contact details and you can pass them on if you wish.
We are also happy to be on your list of completed installations.
The installation team were very good clean, tidy and polite.
It all started with our visit to you and we are very impressed with your company.
20150414
Armstrong
Regarding your service I would like to make the following comments
Web site, initial contact and service
My wife saw a product similar to FGC Glass Curtains whilst on holiday. After undertaking a lot of searching on the internet we came across FGC. FGC offered a product we could not find anywhere else, i.e. a true frameless glass product, no side borders, only the top and bottom running rails. The product looked as if you were looking through a single piece of glass. The web site reflects the quality and aesthetic of the products.
My initial phone call to Raie was to get an idea of what could be done and to check a few technical details in this respect she was most helpful and enabled us to plan the job. In the quote we subsequently received ( which met our requirements) was an offer to visit the factory in Kent. We live in the NW but decided to visit when we went down there on a few days holiday. It is worthwhile going to see the product in real life, Gary met us and told us about the Glass Curtains and showed us how the various combinations of door openings, colours, handles etc could be configured – there was no pressure selling at all.
We had to wait until some joinery work had been completed but Raie got a technician to visit and survey, we sent final measurements and agreed a time and date for installation. When FGC said they would do something they did on time and were very courteous.
Now having the ‘curtains installed we are both very happy with the new look and increased light in our living room. The effect is modern and gives the impression of a much bigger room.
A lesson I have learnt is that its best to dispense with a wooden surround for your new doors. This only takes up unnecessary space as the track can be fixed into brickwork. I think this would also help in installation, allowing FGC technicians to make the fine adjustments, always best to ask Raie for advice.
Finally all of the guys who visited were courteous and pleasant leaving no mess behind.
20150818
No complaints at all
Feedback-wise all very good. No complaints at all. Not only would recommend but plan to buy another one in a year or two! Happy for you to put me down as a demo person and when the house(s) is finished you’d be welcome to have a video of the doors opening / closing as you have on your website as the views will be amazing.Cheers, Robert.
You can read about this project here: http://www.fgc.dev/frameless-bifolding-doors-in-a-house-made-of-straw/
20160926
