Can I also thank your fitting team for turning out in atrocious weather that day, their work ethic simply cannot be doubted, please pass on our thanks to them and everyone involved for the service we have received.
The doors look fantastic and we hope to add a third set, perhaps later this year.
Mr & Mrs W
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I cannot rate this company highly enough & would highly recommend them to anyone.
When it has been sunny we have made full use of the new doors and they have transformed our relationship with the outdoor space. The design and colour of the doors has modernised the look of the back of the house especially now we do not have lashings of uPVC everywhere. We were very happy… with the service from start to finish. It was refreshing to meet a boss of a company who was honest and clear in his explanations to us and did not go for the hard sell and other tactics that so often blight the industry. He let the excellent product do the talking. The process from start to finish was great and the installation was completed very professionally in a very short time. We would be happy to recommend the company to any family or friends and would be happy for potential customers to come and see the doors. I am happy to have my comments above included on any promotional material should you wish. M. Parekh 20150906 Read more “New doors and they have transformed our relationship with the outdoor space”
We are absolutely delighted with our frameless glass doors. They have transformed our living area in terms of light and space, giving a contemporary feel. The whole process has been very efficient and the fitters who came to install the doors were excellent. I would definitely recommend!
What a great product and great company. Smooth process, professional services from surveyor to installation team, and everyone in betweeen. I could not recommend them high enough.
Early days, but so far delighted.
FGC built my frameless porch as per the attached photo. The work was carried on time by their professional fitters. The quality of their work is outstanding. Nothing was overlooked and the final product was… worth every penny. I am very happy with the investment I did. Read more “Great product, beautiful & add value to the house”
As to how we were from initial contact (were we polite)? Initial contact was great! You may remember that we first visited one of your existing customers in Henley. I honestly can’t remember the ladies name but she was really helpful, was happy to invite us round the next evening and was clearly delighted… with the finished product. We subsequently (next weekend) arranged to come over to your manufacturing site and spent some time with Paul who explained in more detail how the product was conceived, how you manufactured, the options available and the process going forward. All really helpful, friendly and informative. We left knowing the whilst your product is roughly 2x the cost of “bog standard” bi-fold doors, in reality there is really no comparison. All the people we’ve shown so far have been blown away with the installation and at the moment they don’t look as good as they will with a finished floor and finished patio. Arranging installation (were we on time and on schedule) Installation was really simple – you and your team worked really well with my builder – Mike Nash @ BCS. We needed to delay the originally agreed upon date due to some extra worked required to install steels etc. Your team were able to flex the install date and work seamlessly with our builder to get the doors installed. Our builder commented how slick your team was installing the product. He’s so impressed I think it’s a feature he may well recommend to future clients working on similar projects. Were we clean and tidy? As clean and tidy as you can be on a proper building site!! And finally are you pleased with our doors (would you Recommend us)? We’re delighted. Obviously we’re not living with the door yet, but we’ve been over a few times and played opening and closing them. They look great in the building site location and we know they’ll look and work even better once we’re complete and decorated. I’m happy to update this section in April once we’ve been in for a while and happy to take some photos once we’re decorated and have the outside landscaping complete. I think they’ll look really special then! May I also ask if you would like to be on our list of completed installations? Yes, happy to be listed, need to wait until March before we can really show them. As we often get asked if we have anything people living locally can view If we can help show your product – we’ll do so willingly. We both work so will need a little scheduling but in principle – absolutely. We pay £50 each client and an extra £50 if they buy our product Great! I think the lady who acted as a reference site in Henley told us that you’d really looked after her in terms of after-sales service and this also sold us on the product and company. 20160115 Read more “No comparison!”
I would like to reiterate that we are very pleased with our new FGC doors. As a Chartered Building Surveyor I was impressed with the installers who were careful, methodical and very professional my wife who is most particular was also very impressed with their cleanliness. I am sure we will get many years of… use from this wonderful addition to our home. Mr Martin – Portsmouth Update: I have already provided a review of your product and company but just to add to that we had a couple of minor scratches on the glass doors and the gentleman who came out to sort them out was very professional clean and tidy and did an excellent job. The true test of a good company is when things go wrong (which they inevitably do ) they return and resolve the issue quickly and without fuss. 20170130 Read more “Chartered Building Surveyor I was impressed with the installers”
we are very pleased with our new porch door which enhances the look of our Victorian house. Very professional job from beginning to end with a great deal of trouble taken to get the measurements exactly right.
On first contact you talked and demonstrated the unit, the installers were very polite, clean and tidy. I am very pleased with the product and I would recommend FGD to other people. 20150113
From that first phone I knew I had found the product and the company! We wanted an internal glass partition and a bespoke fit. It arrived on time to the exact specifications detailed and was fitted by genuinely helpful guys who want the product to look good and work well. All the staff at the… office were helpful and attentive! Cracking company and ethos! Use them 👍 Read more “Start to Finish”
Very pleased with the glass curtain doors which you supplied on time
and installed very quickly. Great product that really enhances the room
A strip of the furry trim at the top of the frame that the doors run on had come loose. On the one hand the sort of thing that one could have a go at fixing; on the other hand having witnessed the care and attention the FGC installation team do their work; I thought… it best to leave it to them. Not an emergency, I contacted HQ FGC and asked that when a team were in the area could they give me 30min of their time. A fortnight later a team returning from Totnes spent 5min cutting a new trim in place, and a further 15min wiping down the frame, respraying the seals and the runners, and generally leaving the doors and the immediate area immaculate. After sales service, first class. Read more “Minor Problem Addressed”
Updated 5th January 2021 FGC is open for business. We are continuing to observe the appropriate Government guidelines. At the present time, our showroom and factory are closed to the public until further notice. SALES AND QUOTATIONS We … [Read More...] about COVID-19: Keeping our customers and staff safe.
Published on March 20, 2018
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