Thank you again for the doors, we’re very happy with them and, once the renderer has finished (hopefully tomorrow), we’re really looking forward to removing the plastic protection so we can see through them properly.
Mr B, Brighton
Thank you again for the doors, we’re very happy with them and, once the renderer has finished (hopefully tomorrow), we’re really looking forward to removing the plastic protection so we can see through them properly.
Mr B, Brighton
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Q. As to how we were from initial contact (were we polite)? A. Yes, very polite and helpful when I called / emailed. Q. Arranging installation (were we on time and on schedule) A.Yes, the surveyor was informative and on time. Q. Were we clean and tidy? A. I was not onsite when it… was installed, but the there was no mess left after the job. A. And finally are you pleased with our doors (would you Recommend us)? Yes, I am very pleased with the doors. They look great and the operating mechanism is straightforward. I would highly recommend both the doors and service. 20151107 Read more “Highly Recommend both the doors and the service”
FGC patio doors have replaced Georgian windows overlooking my garden, bringing the outdoors into my upper ground living room all year round. Opening out onto a balcony with steps down to the garden, they’ve transformed the whole flat. Elegant and easy to use, they also let in loads more light and keep out far more… chill than the originals. Made to measure, there was a bit of a wait for delivery, but on the day, the guys fitted them quickly and neatly. Couldn’t be more delghted. Read more “STUNNING!”
After researching the market for a contemporary sliding minimal frame patio door, we were delighted to come across Frameless Glass Curtains. We were so pleased with the doors we ordered another set for the dining room and were not let down – the service we received was consistently good from staff both in and out… of the office. From the start they have been knowledgeable, polite and happy to spend time helping us with our queries. From ordering to installation they kept us informed and kept to realistic deadlines, managing our expectations well. During installation they were on schedule, prompt, respectful, clean, tidy, and cleaned up after themselves. After sales service has been excellent. We are happy if people would like to come and see the product in situ provided it doesn’t prove too onerous.
Thanks Raie and please thank Liam and Rick for a clean, quick and efficient job. They were good ambassadors for your company – perhaps you might like to feed that to their manager. 20150713 Read more “Mr & Mrs R – Berkhamsted”
Your fitters were on time on site and I managed to speak with them before they started. They were very helpful and offered me a solution for a small problem we had regarding the level of the bottom track, I was impressed that we found the best solution and they agreed to proceed with the… work without any hesitation. Their tools were left in one corner so they are not on the way of anyone, even though none of my guys were working I the same area, and they left no rubbish lying around. I’m sure it was Adam I spoke to, and I can say that he is top notch guy, very friendly, polite and helpful. Overall I would say that the provided service was very professional and definitely I would recommend you to my clients. 20150218 Read more “Style Builders, South Croydon”
We had been dealing with a large commercial glass door supplier who were extremely slow and unable to meet our requirements for a large opening on our barn. I found your product on the website and came to see you at your farm. You came out the following week and the installation was completed with-in… a month. The installation was not without challenges, but your installers were helpful and found a solution to all the problems. We are extremely pleased with the result and have recommended you to other people. We did have a small problem with one of the doors, but you sent someone to look at it and it was repaired within a week. This is a fantastic product. I would think about offering the door in thicker glass as it would be better for openings of our size. 20150113 Read more “Mr W @ Church Street Sutton Courtney Oxford”
Following the installation of our “double glazed curtains” we would like to say we are delighted with the result. The amount of light now coming into the living room is so different, we are also pleased with the amount of noise they keep out, We are glad we had them double glazed. Paul was a… good ambassador for the firm and did an excellent job. 20150113 Read more “Mrs J @ Childer Crescent Little Sutton Cheshire”
I can not fault the FGC team and most importantly the doors! We love our new Frameless Glass Curtains. We had a few delays on our project and adjusting the install date was never any problem for FGC.
Couldn’t be happier!
I was very impressed with your facilties and how all the aspects of my purchase were explained. Your installers were thorough and polite and finished off the installation well, and would have no problem in reccommending you to others. Your aftercare was very good and prompt. All in alll very impressed with the doors and… very pleased with my purchase. All my friends would like to be able to afford these kind of doors. 20150113 Read more “Mr G H”
We had a problem we discovered yesterday -wrote an email Sunday-got a reply Sunday that the engineer would be with us at 7.0am this morning monday!
And he was!- as usual Liam was there on the dot. As a businessman myself I know the importance of great service and great Staff .
Couple… this with a great product no wonder you are a success FGC! Well Done Drew Read more “Great Service”
A great product and a great service. Friendly, knowledgable, staff answer the phone and promptly correspond via email. Very capable, competent engineers attend to inspection and maintenance visits.
I had an installation of 4 doors in December 2018. During the cold snap in January this year the outside glass handle cracked. I contacted Sara in customer support and the handle was replaced free of charge by Liam and Alf who did the job quickly and professionally. They also checked that all the doors… were running correctly. I would highly recommend this Company for the quality of the product and their Customer Service Thanks and well done to all involved. Read more “Fantastic aftercare service!”
What a great product and great company. Smooth process, professional services from surveyor to installation team, and everyone in betweeen. I could not recommend them high enough.
Early days, but so far delighted.
Updated 5th January 2021 FGC is open for business. We are continuing to observe the appropriate Government guidelines. At the present time, our showroom and factory are closed to the public until further notice. SALES AND QUOTATIONS We … [Read More...] about COVID-19: Keeping our customers and staff safe.
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