I’d like to take this opportunity to thank the team at FGC for great communication and assistance throughout, and a top job in the installation process and of course in providing a unique sleek product.
Mr M, Bournemouth
A Unique Sleek Product
FINANCE OPTIONS AVAILABLE
What our customers say
Great aftercare
We had our doors fitted in 2015 and have been very pleased with them. As with most things there are times when an adjustment is required to the doors or in our case a door needing to be replaced as it had developed a problem with condensation. The company has been very good at resolving… these matters in an efficient and timely manner. We highly recommend the product which has made a big difference to how we interact between our house and the garden. Read more “Great aftercare”
Sunil Parekh
S Parekh
Looks fantastic!
I am really impressed with the finished product and service e provided by FGC.
I had an image in my mind of how I wanted the end result to look. The “invisible” glassing was the most difficult and important part to source.
FGC came through with flying colours, right from the initial contact,… design and survey discussions, to the installation visits. FGC have been superb at meeting my requirements and timescales. The fitting was carried out with skill and cleanliness. Thanks for bringing my imagination to life! David, Surrey Read more “Looks fantastic!”
David, Surrey
A great job
Hi,
I would like to say that your work crew were really nice people and did a great job !!
Excellent windows!!!!
We have patio doors and a large matching picture window, these are well designed, manufactured and installed and are noticed and acknowledged by all visitors to our house. The customer service is also excellent so highly recommend these products and company.
Phillip Coutts
Phil
Really Pleased
As to how we were from initial contact (were we polite)? Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies! The measuring up part seemed more complicated than it needed to… be. The initial drawings and some of the subsequent ones had errors on that I needed to phone and change (e.g. the wrong colour number, incorrect measurements – numbers in the wrong order etc), and it made me apprehensive that the correct measurements were fully understood by all. Phone calls into Gary and Paul were really helpful, but I didn’t find the visit from Steve very helpful or his subsequent amendments. The pencil drawings that come out with the final quote were not clear, and with such an expense I think I would have felt more reassured with a clear technical drawing. Arranging installation (were we on time and on schedule) Yes (bit delayed by traffic but called and updated us). Quick installation, good explanation of how they worked Were we clean and tidy? Yes very And finally are you pleased with our doors (would you Recommend us)? Really pleased, they look great and I would definitely recommend you for this product. 20160115 Read more “Really Pleased”
Armstrong
Regarding your service I would like to make the following comments Web site, initial contact and service My wife saw a product similar to FGC Glass Curtains whilst on holiday. After undertaking a lot of searching on the internet we came across FGC. FGC offered a product we could not find anywhere else, i.e. a… true frameless glass product, no side borders, only the top and bottom running rails. The product looked as if you were looking through a single piece of glass. The web site reflects the quality and aesthetic of the products. My initial phone call to Raie was to get an idea of what could be done and to check a few technical details in this respect she was most helpful and enabled us to plan the job. In the quote we subsequently received ( which met our requirements) was an offer to visit the factory in Kent. We live in the NW but decided to visit when we went down there on a few days holiday. It is worthwhile going to see the product in real life, Gary met us and told us about the Glass Curtains and showed us how the various combinations of door openings, colours, handles etc could be configured – there was no pressure selling at all. We had to wait until some joinery work had been completed but Raie got a technician to visit and survey, we sent final measurements and agreed a time and date for installation. When FGC said they would do something they did on time and were very courteous. Now having the ‘curtains installed we are both very happy with the new look and increased light in our living room. The effect is modern and gives the impression of a much bigger room. A lesson I have learnt is that its best to dispense with a wooden surround for your new doors. This only takes up unnecessary space as the track can be fixed into brickwork. I think this would also help in installation, allowing FGC technicians to make the fine adjustments, always best to ask Raie for advice. Finally all of the guys who visited were courteous and pleasant leaving no mess behind. 20150818 Read more “Armstrong”
Frameless Glass Doors
This is a professional operation with excellent after sales care. Very refreshing
Richard Martin
Richard
Paragons of politeness and efficiency
The two chaps who came were great paragons of politeness and efficiency. Regards,
Mr and Mrs F
Mr and Mrs F
Great product with amazing after sales service
All of our dealings with FGC have been great. They are professional, friendly and accommodating. Our glass curtain is wonderful and we love it even more than we thought we would. The few little settling in issues we’ve had have been dealt with so quickly and their technical team are incredibly easy to deal with.… We can’t praise them highly enough and wouldn’t hesitate to recommend them. Read more “Great product with amazing after sales service”
rhona mead
Maisie
Frameless Glass are one of the most impressive companies I have ever come across
This company have a product which to my mind is “second to none”. Their glass doors really let you feel you are outside as they have the tiniest of joins…I used to know the exact cm measurement! I was initially worried though about what would happen on follow up problems as their main office is… so far away. However for 3 years now we have found any teething problems or small issue has been dealt with exceedingly quickly and professionally. Also all their team are not just skilled but just nice polite people who you are happy to have in your home. Even during this difficult time they came to sort out a problem. We can not recommend them more highly…I seldom do reviews but they are exceptional! Read more “Frameless Glass are one of the most impressive companies I have ever come across”
Fiona Robinson
Fiona
City View Projects, Battersea
As to how we were from initial contact (were we polite)? Extremely polite & very helpful. Arranging installation (were we on time and on schedule) Excellent, on time & schedule. Were we clean and tidy? Yes. And finally are you pleased with our doors (would you Recommend us)? My next design & build project I… will definitely recommend & use you guys. May I also ask if you would like to be on our list of completed installations? Yes. 20150319 Read more “City View Projects, Battersea”
Professional and Efficient
We had FGC doors and windows installed in our house in May 2019. From our initial enquiry through to installation everything was handled very professionally and with attention to detail. The doors and windows themselves are excellent quality and definitely enhance the house. The fitters who carried out the original installation were very good and… friendly. Before they left they explained how to open and close the doors plus the preventative maintenance routine to be followed, especially if the doors are to be closed for a long period. Unfortunately, last week I had to call on the After Sales team as the main door had settled slightly over time. Despite the ongoing operational difficulties all businesses are facing, my request was handled very promptly and a service visit scheduled within a week. The repair was carried out yesterday but the same team that did the original installation. Once again, they were very professional, arrived promptly, and knew exactly what they were doing. Overall FGC is a very professional company, run by people who know their jobs and supply a high quality product with an after sales service to match. Read more “Professional and Efficient”
Geoff Radford
Geoff
COVID-19: Keeping our customers and staff safe.
Updated 5th January 2021 FGC is open for business. We are continuing to observe the appropriate Government guidelines. At the present time, our showroom and factory are closed to the public until further notice. SALES AND QUOTATIONS We … [Read More...] about COVID-19: Keeping our customers and staff safe.
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