Replacement of Timber Bi Fold Doors with Frameless Curtains

As to how we were from initial contact (were we polite)?   Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies!  The measuring up part seemed more complicated than it needed to… Read more “Really Pleased”

In addition to the quality of the product – which is stunning, and head an shoulders above anything else on the market – the ongoing support and maintenance is impressive. I had a small issue with the doors recently and their maintenance team came back within 48 hours to resolve everything whilst giving the doors… Read more “Great post installation service”

Thank you for supply and fitting the beautiful bi folding doors to one of our bespoke projects. Customer service has been second to none. Timescales have all been met as promised. Would definitely use this company again in the future.

We have patio doors and a large matching picture window, these are well designed, manufactured and installed and are noticed and acknowledged by all visitors to our house. The customer service is also excellent so highly recommend these products and company.

A great product and a great service. Friendly, knowledgable, staff answer the phone and promptly correspond via email. Very capable, competent engineers attend to inspection and maintenance visits.

Initial contact
FGC were very informative over the phone and were quick to arrange an appointment for us to see the doors at their showroom. They also gave a number of contacts for us to visit to view existing installations. Installation
FGC installers arrived on time and completed the installation quickly and tidily.… Read more “Mr S & Mrs M – Leatherhead”

We had our doors fitted in 2015 and have been very pleased with them. As with most things there are times when an adjustment is required to the doors or in our case a door needing to be replaced as it had developed a problem with condensation. The company has been very good at resolving… Read more “Great aftercare”

We are absolutely thrilled with the doors and thank you all very much.
The service has been exemplary from the office to the surveyor to Mick & John fitting.
We would not hesitate to recommend you. Mr & Mrs N, Chelmsford

I had an installation of 4 doors in December 2018. During the cold snap in January this year the outside glass handle cracked. I contacted Sara in customer support and the handle was replaced free of charge by Liam and Alf who did the job quickly and professionally. They also checked that all the doors… Read more “Fantastic aftercare service!”

The Glass Curtains are all that you promised….and are much admired. We are delighted with the transformation to the dining area now that the decoration is complete. Will forward cheque by post tomorrow( Friday)  and some pictures by E . Don’t hesitate to use us as a satisfied customer!

We are extremely pleased with out beautiful doors & windows on our newly built front porch.
The whole team front start to finish were so very very helpful and we could not believe how quickly they were made & fitted for us.
The staff in the office could not be more helpful &… Read more “first class team from start to finish”

Unit has been replaced thank you, once again I find FGC have responded to a problem with a no quibble replacement, it is good to know that there is still companies left who honour their guarantee in the proper manner and send installation teams that carry out their work in a professional manner with competence… Read more “With competence and courtesy”