Many thanks for your prompt attention to our problem.
As before, your fitters were punctual, friendly and efficient.
A credit to your company.
Punctual, Friendly & Efficient
FINANCE OPTIONS AVAILABLE
What our customers say
A great job
Hi,
I would like to say that your work crew were really nice people and did a great job !!
Brilliant After Installation Service
Our FGC sliding doors were installed in May 2018.
Although we have had two relatively minor problems – neither of which stopped the doors from working – FGC have attended very promptly to carry out remedial action.
Excellent customer service from head office and excellent service from install technicians.
Many visitors comment… most favourably on appearance and functionality.
Overall rating 10 out of 10. Read more “Brilliant After Installation Service”
Nick Medlam
Medlam
Highly recommended
From the first moment of making contact we were given a very personal and friendly service. The survey, fitting and installation were all carried out by helpful and pleasant people. Follow up service was equally good. I am extremely pleased with the results.
Valerie smith
Valerie
A FIRST CLASS JOB FROM A FIRST CLASS COMPANY
From contacting FGC for a quote to having them installed was seamless.
We were kept informed every step of the way and installation was earlier than quoted when we paid our deposit. On the day Mick and his team installed the doors talking us through each step and left our house and patio cleaner… than when they arrived. Before we decided to go ahead with the FGCs we looked at other alternatives which were cheaper but would not have given us the doors we wanted. We love our patio doors, they look stunning and are so simple to use. We are just now sat in our lounge with an unencumbered view out to our garden.
Just a few months wait ( hopefully ) until the warm weather comes and we can use them to their full potential Read more “A FIRST CLASS JOB FROM A FIRST CLASS COMPANY”
Tony Hobbs
Tony
Baldwin – Lincoln
May I ask you for a review on how we performed? – all very good except that it took a month to get the correct size of glass doors after the wrong sized ones turned up on initial installation – good job it wasn’t winter or might have been having a different conversation. I appreciate… this was an error at the factory. In response to my initial query– Paul fitted a locking handle to the outside of the door on the second visit which helps. We just need to solve the air gaps when the door is not sealed. How were we from initial contact (were we polite)? – Paul and Ricky were very helpful, polite and knowledgeable – please pass on my thanks to them both. Arranging installation (were we on time and on schedule) – Both visits on time for 08:00 Were we clean and tidy? – yes And finally are you pleased with our doors (would you Recommend us)? – Yes – I’m very pleased so far – look great and of good quality, feel solid and safe. I’ll know better though after a few months of constant use from the family…….. In terms of the competition – you are slightly more expensive than a traditional tri fold door. We decided to use you as we were already converts to glass curtains. And we needed the flexibility in the way your doors split and open. I think the majority of people need convincing for some reason. I have an outstanding query ref the sealing of the doors when the handle has not been turned. Paul is developing an idea to help me – I’d really appreciate it if Paul can come back to me as soon as he can. The glass curtains are in constant use all day and my family are not good at going through the doors and then turning the handle to seal….. – Paul knows the details. In terms of making a difference – these glass curtains have replaced some single glazed glass curtains – and there is already a difference in the evening if the temp drops outside and we have them shut. Family getting used to them . Cat is freaked out by them, nobody has run into them yet…. 20150217 Read more “Baldwin – Lincoln”
Wonderful product and great service
Following the installation of our new FGC porch, I wanted to give a recommendation for the excellent and diligent service, and wonderful product we received from FGC. Numerous people have commented since we had the work done, and it has clearly added value – both visually and financially – to our property. Also, when the… guys came to fit the product, it was noted that there was a slight flaw in one of the specially shaped pieces of glass which to be honest I didn’t even spot. They noted this, informed us, left the porch in a fitted but completely safe and usable state, they then remanufactured a replacement piece and arranged a special visit (a 300+ mile round trip) to come and refit the part in question. Their service, commitment and attention to detail was incredible both on the road and from the office. A really good company to do business with. Read more “Wonderful product and great service”
Paul Jackson
Jackson
Brilliant Service
The service that we have received from FGC is exceptional – rapid response, punctual, clean & tidy work!
jayne scrimgeour
Jayne
Mr BG
Basically the installation itself was done pretty quickly and efficiently – three guys turned up early in the morning and were done by lunchtime. Polite, tidy. 20150112
Mr PM
We chose FGC because we wanted something unique to connect both garden and our new room. Unique design, simple flawless construction, ease of use and durable construction all fit perfectly with what we wanted. FGC further enhanced the fit with great service and on site installation, answering any further queries we had very quickly. 20150112… Mr PM Read more “Mr PM”
Excellent
A great product from a great company. Friendly and efficient service from day one.
Ian Greenfield
Ian G
P & J
Our windows look great and certainly get the wow factor with visitors… Fitters were great, polite, very quick very tidy and helpful in advice. Yes we would recommend.. 20150113
Couldn’t be happier with the product.
Couldn’t be happier. Couldn’t be happier with the product, it really has enhanced the vision that we had for our lounge and our garden.
I was also so impressed with the manner and knowledge of your fitters who were not only very engaging but were also so knowledgeable and enthusiastic about the item they were installing. It clearly wasn’t just about a job, it just seemed to be about the ethos of the company, your management and the reason they had come to my home.
It really does feel like we are part of something innovative and we both wish you well in the future.
Read more “Couldn’t be happier with the product.”
Jon Roberts
COVID-19: Keeping our customers and staff safe.
Updated 12th April 2021 Welcome back to FGC We are delighted to be reopening our showroom and welcoming you back. The well-being of our customers and staff remains of the utmost importance and we continue to observe government advice and … [Read More...] about COVID-19: Keeping our customers and staff safe.
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