People admiring our new porch

We are very pleased with our frameless curtains in our dining room and lounge, both of which open out into a conservatory.
 
Our first contact with you, by telephone, was excellent.  We were invited to look at your glass curtains at your showroom in Chatham which is an hour and a half distant.  Seeing the glass curtains was the best thing to do for us.  Even though your web site clearly shows them, we still needed to see them ‘in the flesh’ and we were then in no doubt that they would be perfect for our home.  We had a really nice welcome at your showroom and taken through all the aspects or their installation and operating procedures.
 
Both the onsite survey and installation were arranged and people arrived on time – even though the M25 had to be negotiated!!  The installation team were meticulous in clearing up as they went.  They were extremely professional.
 
I have no hesitation in recommending your product.  They are cleverly designed and enhance our rooms.
 
We are very happy for people to view our installation by appointment but would not want our address details published.
20150319

In short, the product offered by Frameless Glass Curtains is nothing short of excellent. These frameless glass doors are a truly unique system that are really aesthetically pleasing and unlike any other product we could find on the market. The doors are very sleek and elegant and create real impact and wow factor. Our experience with FGC, has been, from start to finish, incredibly professional. We have a small garden which is designed to feel like an additional room to our house, so having frameless doors with minimal interruption to the view was really important to us. Gary was exceptionally helpful when we first enquired about the doors and went to great lengths to answer questions, direct us to specific footage and images on the website to demonstrate installations of a similar size and scale, and very swiftly provided quotations for size variations when we were still in discussion with our architects. When we went to the workshop to view the doors in action we were really impressed with the product – both it’s overall look and the ease with which it could be operated. Gary answered our questions in detail with clear descriptions so we could completely understand how the mechanics would work and be able to pass this information on to our builder. FGC then arranged a site visit with our builder to ensure that the space for the doors was created correctly and to double check all measurements – on this occasion, and all other visits to site, staff were prompt and professional. On installation, the FGC worked on-site with consideration for the rest of the building team and took genuine pride in their work. Since installation, we have had our doors serviced and polished and again experienced a very efficient and friendly team who took great care to minimise their impact on our home. We have already recommended FGC to a number of people who have visited our house since their installation and have no qualms about recommending this product or company to anyone looking for a beautiful, uninterrupted view into their garden.
20150217

We would like to say how pleased we are with our fabulous new FGC doors and conservatory.  We thought the transformation would be great, but it’s only once they’re in that we’ve been able to see the full glory of the design – and our view!  We’ve had all the making-good done now, taken off all the plastic film and the result is we have beautiful, draught-proof doors and a lovely, contemporary conservatory.
And we’d also like to say a sincere thank you to your installation team.  They were efficient, courteous and highly skilled – and, successfully, had to deal with more issues on-site than they (or we) expected!  We were extremely impressed by their professionalism and the finished article is, as above, fantastic.

as an Architectural Technologists, I stumbled across FGC and its proved to be my best stumble.
I have knocked two rooms into one to make the most of viewing my garden, my wife and I were looking for the most unobtrusive bi fold door frame to maximise the view, which was proving a challenge until I found the frameless glass bi fold doors by FGC
FGC system is going to change our home and garden, from start to finish the service has been excellent and they were only to happy to explain the system, arrange a local viewing and met my required delivery dates.
I would recommend them and I have also put their product forward on a couple of projects I am working on!

We had been dealing with a large commercial glass door supplier who were extremely slow and unable to meet our requirements for a large opening on our barn. I found your product on the website and came to see you at your farm. You came out the following week and the installation was completed with-in a month. The installation was not without challenges, but your installers were helpful and found a solution to all the problems. We are extremely pleased with the result and have recommended you to other people. We did have a small problem with one of the doors, but you sent someone to look at it and it was repaired within a week.
This is a fantastic product.
I would think about offering the door in thicker glass as it would be better for openings of our size.
20150113

This is the first project I have completed with FGC and it will not be the last. From the original survey and quote, right through to final installation, the team at FGC have been tremendous.
The communication and detail is outstanding, the quote was fair market competitive and the final result of the product in situ is absolutely outstanding. I have never seen a system like this before. The quality of the work is remarkable, the installation team were timely and so professional. If you are thinking of adding value and ultimate style to your property, this is the way to go.
Thank you FGC for delivering as promised: on time, on budget and to the highest quality.

With regards to feedback, the pre-sales advice and support from Adrian was excellent and we found it really valuable to visit the factory and see the demonstration doors.
Furthermore, the installers were very professional, on time, polite, tidy, hard working and went out of their way to ensure we were comfortable operating the doors before they left. The only negative experience was the survey, feedback I shared with Adrian as we needed his involvement to resolve the matter. Although we had agreed a 3 door configuration (this was confirmed as within tolerance by the factory) the surveyor persistently tried to make us change to 4 doors and he even attempted to influence our builder to make us change which we found unacceptable. Additionally it appears the measurements taken were incorrect because the doors were manufactured 20mm too tall and we had to grind the brickwork to make the opening bigger which, along with phone calls and deliberations on site with our builder, meant an delay of over an hour before the install could begin.
Despite this negative aspect we are really happy with the doors and would to recommend them to any prospective customer as well as being included on your list of completed installations.
20150724