We were only at home for one day following the installation. A courier delivering a parcel admired the porch and asked who built it for us. Success I think.Mrs J, Broadstairs
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What our customers say
We are pleased with the service, and the quality of finish so far, I look forward to seeing how they look after a few months. My only issues was the timings and delays, but I wouldn’t hesitate to recommend you and indeed have already a few times or use you again. 20150113
We are extremely pleased with out beautiful doors & windows on our newly built front porch.
The whole team front start to finish were so very very helpful and we could not believe how quickly they were made & fitted for us.
The staff in the office could not be more helpful &… helped us throughout the process.
The lovely men that came to measure & fit were so professional & friendly, nothing was too much trouble for them.
I would highly recommend this company, you will not be disappointed, highly professional from start to finish.
Thank you again to everyone at FGC for making our home more special. Read more “first class team from start to finish”
I am delighted to have found FGC online! I installed their glass curtain between my office and the kitchen/living room area. It looks fabulous! Easy to use and can be locked.
I visited the factory and it looks smart and professional. All communication has been fast and also very professional. Will definitely use again!… Thank you FGC team! Read more “Excellent product and great service”
Had to call FGC to come and undertake first maintenance visit of 5m curtain installation from 2013. Excellent friendly service and all seals repaired within an hour. Learnt need to silicone spray the seals as well as the floor track. Been a great purchase and very pleased.
We had FGC doors and windows installed in our house in May 2019. From our initial enquiry through to installation everything was handled very professionally and with attention to detail. The doors and windows themselves are excellent quality and definitely enhance the house. The fitters who carried out the original installation were very good and… friendly. Before they left they explained how to open and close the doors plus the preventative maintenance routine to be followed, especially if the doors are to be closed for a long period. Unfortunately, last week I had to call on the After Sales team as the main door had settled slightly over time. Despite the ongoing operational difficulties all businesses are facing, my request was handled very promptly and a service visit scheduled within a week. The repair was carried out yesterday but the same team that did the original installation. Once again, they were very professional, arrived promptly, and knew exactly what they were doing. Overall FGC is a very professional company, run by people who know their jobs and supply a high quality product with an after sales service to match. Read more “Professional and Efficient”
We had been looking for ages for the solution to fill two large spaces leading from the house to our new Orangery. From the moment Gary showed us the product at Partridge Farm we knew it was just what we wanted. A year later and we are still delighted. We broke one of the glass… handles the other day and they have just left after fixing a replacement FOC. Hows that for service? 20150113 Read more “Mr M W”
Unit has been replaced thank you, once again I find FGC have responded to a problem with a no quibble replacement, it is good to know that there is still companies left who honour their guarantee in the proper manner and send installation teams that carry out their work in a professional manner with competence… and courtesy, I would be quite willing to give any prospective customers a reference if that would be of interest to you, once again thank you. Mr D, Cambs Read more “With competence and courtesy”
We have been very happy with the service you offer and indeed the product. We found the office responded promptly and the delivery was swift and when promised. The fitting staff were professional, polite and unintrusive. We would be very happy to let people look at our installation. 20150724
We had a problem we discovered yesterday -wrote an email Sunday-got a reply Sunday that the engineer would be with us at 7.0am this morning monday!
And he was!- as usual Liam was there on the dot. As a businessman myself I know the importance of great service and great Staff .
Couple… this with a great product no wonder you are a success FGC! Well Done Drew Read more “Great Service”
Updated 12th April 2021 Welcome back to FGC We are delighted to be reopening our showroom and welcoming you back. The well-being of our customers and staff remains of the utmost importance and we continue to observe government advice and … [Read More...] about COVID-19: Keeping our customers and staff safe.