The two chaps who came were great paragons of politeness and efficiency.
Regards,
Paragons of politeness and efficiency
We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.
Visit the FGC Showroom
You can now visit our showroom in Strood, Kent.
The full range of Frameless products are on display in wide variety of configurations.
We request you contact us to make an appointment before visiting to avoid overcrowding.
Reviews on Facebook and Google
What our customers say
We have had excellent service from our doors, but recently experienced a problem with the handle. FCG sent a team out promptly, they arrived early and fixed the problem to our entire satisfaction quickly, efficiently and politely. A really nice couple of guys and it is a great comfort that when things go wrong, as is almost inevitable, they are fixed without any fuss or bother. ManyRead more “Excellent Service”
Carole Low
Carole
The service from your company has been exceptional throughout, cannot faultRead more “The service from your company”
Mr Thomas
Mr Thomas
I can not fault the FGC team and most importantly the doors! We love our new Frameless Glass Curtains. We had a few delays on our project and adjusting the install date was never any problem for FGC. Couldn’t beRead more “Great Product and great service”
Matt Hodgson
Matt H
I was very impressed with your facilties and how all the aspects of my purchase were explained. Your installers were thorough and polite and finished off the installation well, and would have no problem in reccommending you to others. Your aftercare was very good and prompt. All in alll very impressed with the doors and very pleased with my purchase. All my friends would like to be able to afford these kind of doors.Read more “Mr G H”
We are very pleased by the results the only comment will be re protecting the work area to avoid dust or waste. As to how we were from initial contact (were we polite)? Yes great service and very responsive Arranging installation (were we on time and on schedule) Yes Were we clean and tidy? Not really as mention above And finally are you pleased with our doors (would you Recommend us)? Yes and Yes May
…
We are very pleased by the results the only comment will be re protecting the work area to avoid dust or waste.
As to how we were from initial contact (were we polite)?
As to how we were from initial contact (were we polite)?
Yes great service and very responsive
Arranging installation (were we on time and on schedule)
Yes
Were we clean and tidy?
Not really as mention above
And finally are you pleased with our doors (would you Recommend us)?
Yes and Yes
May I also ask if you would like to be on our list of completed installations?
Yes
As we often get asked if we have anything people living locally can view
We pay £50 each client and an extra £50 if they buy our product
We will be happy to welcome future customers if this can help
20150724
I am very happy with the installed doors. The fitters did an excellent job. They arrived on time, were polite and helpful, and went through all of the relevant information with myself and my wife. They also cleaned the windows at the end of theRead more “Frameless Glass Curtains”
David Thurston
David
Initial contact FGC were very informative over the phone and were quick to arrange an appointment for us to see the doors at their showroom. They also gave a number of contacts for us to visit to view existing installations. Installation FGC installers arrived on time and completed the installation quickly and tidily. They were very polite and explained fully how to operate the doors before leaving. Some trim that was missing on the day
…
Initial contact
FGC were very informative over the phone and were quick to arrange an appointment for us to see the doors at their showroom. They also gave a number of contacts for us to visit to view existing installations.
Installation
FGC installers arrived on time and completed the installation quickly and tidily. They were very polite and explained fully how to operate the doors before leaving. Some trim that was missing on the day of the installation was installed just a few days later.
Questions and concerns
Any questions that we had (e.g. Regarding contact switches) were dealt with fully at the time.
Our concern about the installation (doors not lining up with the steel) was followed up in a timely manner with a site visit from Gary who assured us everything was fine.
General
We are very happy with the doors and would recommend FCG.
Staff were always polite and courteous and it is obvious this is a company where customer service matters.
20150724
FGC were very informative over the phone and were quick to arrange an appointment for us to see the doors at their showroom. They also gave a number of contacts for us to visit to view existing installations.
Installation
FGC installers arrived on time and completed the installation quickly and tidily. They were very polite and explained fully how to operate the doors before leaving. Some trim that was missing on the day of the installation was installed just a few days later.
Questions and concerns
Any questions that we had (e.g. Regarding contact switches) were dealt with fully at the time.
Our concern about the installation (doors not lining up with the steel) was followed up in a timely manner with a site visit from Gary who assured us everything was fine.
General
We are very happy with the doors and would recommend FCG.
Staff were always polite and courteous and it is obvious this is a company where customer service matters.
20150724
“Visiting the FGC factory before a site viewing was the best decision we made. Very few of the reviewers make any mention of the apparent simplicity that disguises the cleverness and ingenuity in this way of dealing with a large size glazed opening. At the factory the finer details behind the design were explained, and the level of engineering precision became apparent. A later site viewing and meeting an existing owner only further confirmed what
…
“Visiting the FGC factory before a site viewing was the best decision we made.
Very few of the reviewers make any mention of the apparent simplicity that disguises the cleverness and ingenuity in this way of dealing with a large size glazed opening. At the factory the finer details behind the design were explained, and the level of engineering precision became apparent.
A later site viewing and meeting an existing owner only further confirmed what we had seen at the factory, and reinforced our belief that FGC was absolutely the only product suitable for this house.
Since the installation, a dramatic improvement in insulation and noise attenuation was immediately apparent when the window is closed, but the ease with which the window can be opened up and stowed discreetly to one side is quite breath taking and magical.
If you have considered FGC and have read this far, I urge you to contact them and see for yourself this brilliant design.
Mr John Pritchard, August 2016
20160926
Very few of the reviewers make any mention of the apparent simplicity that disguises the cleverness and ingenuity in this way of dealing with a large size glazed opening. At the factory the finer details behind the design were explained, and the level of engineering precision became apparent.
A later site viewing and meeting an existing owner only further confirmed what we had seen at the factory, and reinforced our belief that FGC was absolutely the only product suitable for this house.
Since the installation, a dramatic improvement in insulation and noise attenuation was immediately apparent when the window is closed, but the ease with which the window can be opened up and stowed discreetly to one side is quite breath taking and magical.
If you have considered FGC and have read this far, I urge you to contact them and see for yourself this brilliant design.
Mr John Pritchard, August 2016
20160926
From the start to the finish we felt comfortable with your staff and installers. It was a product just as we had hoped and envisaged for our new House double glazed, frameless glass doors in 4 openings! Perfect. The doors are a talking point and every body comments on how good they look! They are amazed when we open them to show them off. When the doors were first installed the overall affect was more
…
From the start to the finish we felt comfortable with your staff and installers.
It was a product just as we had hoped and envisaged for our new House double glazed, frameless glass doors in 4 openings! Perfect.
The doors are a talking point and every body comments on how good they look! They are amazed when we open them to show them off. When the doors were first installed the overall affect was more than we could have hoped for, just exactly what we wanted – on time – in budget and wonderful to look at, the project has been completed to our satisfaction. All your people from Gary to installers obviously take a pride in their work, which is much appreciated. Absolutely brilliant product that we wish you good luck with in the future. A very satisfied customer.
20150113
It was a product just as we had hoped and envisaged for our new House double glazed, frameless glass doors in 4 openings! Perfect.
The doors are a talking point and every body comments on how good they look! They are amazed when we open them to show them off. When the doors were first installed the overall affect was more than we could have hoped for, just exactly what we wanted – on time – in budget and wonderful to look at, the project has been completed to our satisfaction. All your people from Gary to installers obviously take a pride in their work, which is much appreciated. Absolutely brilliant product that we wish you good luck with in the future. A very satisfied customer.
20150113
The amazing glass door has transformed our kitchen and given it a wonderful inside/outside living feel and flooded the room with sunlight. It’s a fantastic product. The whole team at FGC wereRead more “the amazing glass door from FGC”
Gerry Geddes
Gerry
As to how we were from initial contact (were we polite)? Yes a bit abrupt especially the on site visit. Arranging installation (were we on time and on schedule) Excellent. Were we clean and tidy? Good but the windows were left uncleaned so difficult to check for scratches. VG at organising a company to deal with the scratches + v good service from scratch man. And finally are you pleased with our doors (would you
…
As to how we were from initial contact (were we polite)? Yes a bit abrupt especially the on site visit.
Arranging installation (were we on time and on schedule) Excellent.
Were we clean and tidy? Good but the windows were left uncleaned so difficult to check for scratches. VG at organising a company to deal with the scratches + v good service from scratch man.
And finally are you pleased with our doors (would you Recommend us)? Wonderful so far. We haven’t used them as the build is still on going.
20150305
Arranging installation (were we on time and on schedule) Excellent.
Were we clean and tidy? Good but the windows were left uncleaned so difficult to check for scratches. VG at organising a company to deal with the scratches + v good service from scratch man.
And finally are you pleased with our doors (would you Recommend us)? Wonderful so far. We haven’t used them as the build is still on going.
20150305
I contacted FGC to try and marry up a few weather strips to replace old one’s which I have already fitted on glass curtains. The glass curtains were not supplied by FGC and the company who supplied them, when asked for replacement weather strips just said “we no longer have these in stock and not sure if we can still get them”. FGC requested pictures of the seals and sent some samples free of charge
…
I contacted FGC to try and marry up a few weather strips to replace old one’s which I have already fitted on glass curtains. The glass curtains were not supplied by FGC and the company who supplied them, when asked for replacement weather strips just said “we no longer have these in stock and not sure if we can still get them”.
FGC requested pictures of the seals and sent some samples free of charge for what they thought may help me. After trying them and finding out they were not wide enough, FGC said they will continue to investigate to try and find suitable replacements. I consider FGC customer service to be exceptional through continuous support via email, knowing they will not get a large profit from a few weather strips.
If I were to replace my glass curtains I would be contacting FGC knowing the customer service was second to none. I give them a 5 star rating.
FGC requested pictures of the seals and sent some samples free of charge for what they thought may help me. After trying them and finding out they were not wide enough, FGC said they will continue to investigate to try and find suitable replacements. I consider FGC customer service to be exceptional through continuous support via email, knowing they will not get a large profit from a few weather strips.
If I were to replace my glass curtains I would be contacting FGC knowing the customer service was second to none. I give them a 5 star rating.
Michael Hobby
Mike
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