We were very happy with the service offered from start to finish. The frameless glass doors are a perfect solution to our extension and have received many compliments.The workmen who installed the doors were courteous and efficient, the job completed in a few hours, we had a slight problem that needed attending to and this was resolved immediately. We would not hesitate to recommend this company and their wonderful products.
20150113
frameless glass doors invited me to their workshop to view the glass curtains for myself, and to show me how they were made. Installation was clean and tidy. When they say they are going to turn up, they do, and are always on time.The product looks great. It really does make the refurb seem complete,… and finishes off the room nicely, and I have already recommeded FGD to my friends. 20150113 Read more “Ms A @ Earlsfield road London SW18”
We are both delighted with the FGC product and have no issues with any future viewings. From our perspective the “outside has truly come inside”, we use the decking on a daily basis as the FGC curtains have transformed the house which I think adds a significant value to the property. The only trouble now… is that when we see home improvement programs such as Grand Designs where they suggest using bi-fold doors we end up shouting at the TV saying “use Frameless Glass Curtains instead”! We are in the process of re-decoration and once that is complete we will ping over the pictures for your portfolio. We wish you continued success in the future and look forward to seeing your product on a future Grand Designs programme. Storrie & Ashley, Maidenhead 20160926 Read more “Grand Designs!”
How did we advise you on first contact? I was constructing a new extension and FGC were very helpful and understanding of the nature of the project. Updates to the original design (like addition of an extra door) were accomodated easily and efficiently Installation – were the installers polite and did they clean and tidy… up afterwards? All polite and as clean as necessary, although given the site was a work in progress with other builders / materials around there was limited tidying required. Having said that, subsequent visits to rememdy teething issues have been also very efficient and tidy. Are you pleased with our frameless glass curtains? Yes and they are hugely popular with friends / guests when visiting. Would you recommend us to other people? Yes – and I have done so on several occasions already Do you have any advice for us? Keep up the good work … and keep innovating. 20150113 Read more “Mr C R”
Everybody from survey to install knew what they had to do and advised on what needed to be done prior to install. The glass cutains are just what was needed for the porch and have created a talking point within the village. They do look splendid and we are very pleased with them.
I am very happy with the doors – I saw them last night after work – though I didn’t open them as I wanted to make sure I followed the installers’ instructions not to. They look wonderful and my boyfriend and mum tell me they were absolutely lovely chaps. The finish seems brilliant and appears to… be a huge improvement on the last installation. Ms Warren, London 20160722 Read more “I am very happy with the doors”
After researching the market for a contemporary sliding minimal frame patio door, we were delighted to come across Frameless Glass Curtains. We were so pleased with the doors we ordered another set for the dining room and were not let down – the service we received was consistently good from staff both in and out… of the office. From the start they have been knowledgeable, polite and happy to spend time helping us with our queries. From ordering to installation they kept us informed and kept to realistic deadlines, managing our expectations well. During installation they were on schedule, prompt, respectful, clean, tidy, and cleaned up after themselves. After sales service has been excellent. We are happy if people would like to come and see the product in situ provided it doesn’t prove too onerous.
Thanks Raie and please thank Liam and Rick for a clean, quick and efficient job. They were good ambassadors for your company – perhaps you might like to feed that to their manager. 20150713 Read more “Mr & Mrs R – Berkhamsted”
We are delighted with the glass doors and so grateful that completion was before Christmas! We would be happy for anyone to come and see the installation and would recommend your company as polite, efficient and totally professional. 20150218
Just a note to let you know how delighted we are with the sliding folding glazed panels installed by your firm at the rear of our house. Friends come into our kitchen now and are just amazed at how the same space has been transformed and opened up, simply by the addition of your glazed… panels, providing a panoramic view looking out onto the garden. During warm summer days it was (and still is) such a joy to slide and park the panels to one side, bringing the garden into the kitchen dining area. We have a separate dining room in the house also, but haven’t in fact used it since the day your windows were installed! Nobody wants to leave the newly created bright space with a full view of the garden and changing seasons, now almost making the other living rooms redundant. Downside is that I now have to labour away and keep the garden trim, tidy and colourful every weekend! I must also take this opportunity to remark on the efficiency with which the panels were installed by two of your very pleasant and cheerful fitters, who arrived at exactly the appointed time on the agreed date as advised when we first ordered the panels. They worked diligently, ensuring the panels were up and running in the shortest possible time, all as per the agreed time schedule and budget, and left the place spotless on completion. I’m quite sure that the overall effect, backed up by our enthusiastic demonstations of how they work, will result in a few more additions to your order book! We certainly have no hesitation in recommending your system. 20150113 Read more “Mr W @ elm Park road London N3”
The installation of our new doors was eagerly awaited and did not disappoint. The fitters arrived on time on the agreed installation date. All waste was removed and the installation area was left clean and tidy. The fitters demonstrated the use of the system including future self maintenance which was very useful. We are extremely… pleased with the doors – they look fabulous and have opened up the lounge into the garden. Even when closed the view is hardly any different. Although this does come at a price it is definitely worth it. Margaret and John Cogger 20160926 Read more “We are extremely pleased with the doors”
Thank you for your excellent after sales customer service it is exceptional.
The track coating was repaired to a very high standard by Dan the “Magic Man”, he is very professional and his work is very good, to the point that it is difficult to spot where the repair has been made.
Best… wishes to all at FGC for a successful future. Regards JS Read more “After Sales Customer Service Exceptional”
Just to thank you for great service, it exceeds expectations and is really appreciated. Please circulate around your team and particular thanks to the two guys who completed the work professionally and represented your company very well. Thanks again Reg Ford
Your fitters were on time on site and I managed to speak with them before they started. They were very helpful and offered me a solution for a small problem we had regarding the level of the bottom track, I was impressed that we found the best solution and they agreed to proceed with the… work without any hesitation. Their tools were left in one corner so they are not on the way of anyone, even though none of my guys were working I the same area, and they left no rubbish lying around. I’m sure it was Adam I spoke to, and I can say that he is top notch guy, very friendly, polite and helpful. Overall I would say that the provided service was very professional and definitely I would recommend you to my clients. 20150218 Read more “Style Builders, South Croydon”
Published on September 12, 2016
