We were very happy with the service offered from start to finish. The frameless glass doors are a perfect solution to our extension and have received many compliments.The workmen who installed the doors were courteous and efficient, the job completed in a few hours, we had a slight problem that needed attending to and this was resolved immediately. We would not hesitate to recommend this company and their wonderful products.
20150113
FINANCE OPTIONS AVAILABLE
I can not fault the FGC team and most importantly the doors! We love our new Frameless Glass Curtains. We had a few delays on our project and adjusting the install date was never any problem for FGC.
Couldn’t be happier!
May I ask you for a review on how we performed? – all very good except that it took a month to get the correct size of glass doors after the wrong sized ones turned up on initial installation – good job it wasn’t winter or might have been having a different conversation. I appreciate… this was an error at the factory. In response to my initial query– Paul fitted a locking handle to the outside of the door on the second visit which helps. We just need to solve the air gaps when the door is not sealed. How were we from initial contact (were we polite)? – Paul and Ricky were very helpful, polite and knowledgeable – please pass on my thanks to them both. Arranging installation (were we on time and on schedule) – Both visits on time for 08:00 Were we clean and tidy? – yes And finally are you pleased with our doors (would you Recommend us)? – Yes – I’m very pleased so far – look great and of good quality, feel solid and safe. I’ll know better though after a few months of constant use from the family…….. In terms of the competition – you are slightly more expensive than a traditional tri fold door. We decided to use you as we were already converts to glass curtains. And we needed the flexibility in the way your doors split and open. I think the majority of people need convincing for some reason. I have an outstanding query ref the sealing of the doors when the handle has not been turned. Paul is developing an idea to help me – I’d really appreciate it if Paul can come back to me as soon as he can. The glass curtains are in constant use all day and my family are not good at going through the doors and then turning the handle to seal….. – Paul knows the details. In terms of making a difference – these glass curtains have replaced some single glazed glass curtains – and there is already a difference in the evening if the temp drops outside and we have them shut. Family getting used to them . Cat is freaked out by them, nobody has run into them yet…. 20150217 Read more “Baldwin – Lincoln”
After researching the market for a contemporary sliding minimal frame patio door, we were delighted to come across Frameless Glass Curtains. We were so pleased with the doors we ordered another set for the dining room and were not let down – the service we received was consistently good from staff both in and out… of the office. From the start they have been knowledgeable, polite and happy to spend time helping us with our queries. From ordering to installation they kept us informed and kept to realistic deadlines, managing our expectations well. During installation they were on schedule, prompt, respectful, clean, tidy, and cleaned up after themselves. After sales service has been excellent. We are happy if people would like to come and see the product in situ provided it doesn’t prove too onerous.
Thanks Raie and please thank Liam and Rick for a clean, quick and efficient job. They were good ambassadors for your company – perhaps you might like to feed that to their manager. 20150713 Read more “Mr & Mrs R – Berkhamsted”
We had a problem we discovered yesterday -wrote an email Sunday-got a reply Sunday that the engineer would be with us at 7.0am this morning monday!
And he was!- as usual Liam was there on the dot. As a businessman myself I know the importance of great service and great Staff .
Couple… this with a great product no wonder you are a success FGC! Well Done Drew Read more “Great Service”
Very pleased with the glass curtain doors which you supplied on time
and installed very quickly. Great product that really enhances the room
The installation of our new doors was eagerly awaited and did not disappoint. The fitters arrived on time on the agreed installation date. All waste was removed and the installation area was left clean and tidy. The fitters demonstrated the use of the system including future self maintenance which was very useful. We are extremely… pleased with the doors – they look fabulous and have opened up the lounge into the garden. Even when closed the view is hardly any different. Although this does come at a price it is definitely worth it. Margaret and John Cogger 20160926 Read more “We are extremely pleased with the doors”
I’d like to take this opportunity to thank the team at FGC for great communication and assistance throughout, and a top job in the installation process and of course in providing a unique sleek product. Mr M, Bournemouth
Can I also thank your fitting team for turning out in atrocious weather that day, their work ethic simply cannot be doubted, please pass on our thanks to them and everyone involved for the service we have received. The doors look fantastic and we hope to add a third set, perhaps later this year. … Mr & Mrs W Read more “Work ethic simply cannot be doubted”
We are pleased with the service, and the quality of finish so far, I look forward to seeing how they look after a few months. My only issues was the timings and delays, but I wouldn’t hesitate to recommend you and indeed have already a few times or use you again. 20150113
Thank you for supply and fitting the beautiful bi folding doors to one of our bespoke projects. Customer service has been second to none. Timescales have all been met as promised. Would definitely use this company again in the future.
We are delighted with our FGC doors even though the construction of the room is still not yet completed – friends and family visiting our new Garden Room are all commenting vey positively on how amazing the doors look. With the beautiful summer we are having, it is a real pleasure to be able to… open up the whole of the front of the room, enjoy the garden and let in the warm summer breeze. It has been a pleasure dealing with you from our first phonecall contact, through our factory visit and onto installation. We really did appreciate you getting the windows made and installed so quickly in order for us to be able to make use of the Garden Room during our son’s wedding clebrations. 20150112 Read more “Mr & Mrs V, London”
From the moment I contacted FGC their help and attention to detail was exemplary. I had particular requirements which meant that each of the glass doors where different sizes. FGC decided to install in two visits rather than one at no extra cost to ensure that they achieved what I wanted We are extremely pleased… with the finished product and I would recommend FGC . This is a company that has an excellent product, does what says and works to the timescales given. Excellent work FGS thank you ! Read more “Balcony Glass Curtain”
When it comes to choosing the best sorts of new patio doors or even internal partition doors, slide and turn doors give you wide door openings, better functionality, and even improved ventilation. Using our installations of both interior and … [Read More...] about Why slide and turn doors are better
Our frameless glass enclosures are used as a product to close off a balcony. Flexible and suitable for any balcony or terrace, they close off the space letting you use it even on colder days as it's covered and protected. We can also design larger … [Read More...] about Frameless glass enclosures
Our steel-look interior bifolding doors take inspiration from heritage, Art-Deco and Scandi-styling. However, ours offer a genuine alternative to other folding sliding doors on the market in this style intended for use inside the home. … [Read More...] about FGC’s steel-look interior bifolding doors
Published on September 12, 2016
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