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Mr W @ elm Park road London N3

Just a note to let you know how delighted we are with the sliding folding glazed panels installed by your firm at the rear of our house. Friends come into our kitchen now and are just amazed at how the same space has been transformed and opened up, simply by the addition of your glazed panels, providing a panoramic view looking out onto the garden. During warm summer days it was (and still is) such a joy to slide and park the panels to one side, bringing the garden into the kitchen dining area. We have a separate dining room in the house also, but haven’t in fact used it since the day your windows were installed! Nobody wants to leave the newly created bright space with a full view of the garden and changing seasons, now almost making the other living rooms redundant. Downside is that I now have to labour away and keep the garden trim, tidy and colourful every weekend!

I must also take this opportunity to remark on the efficiency with which the panels were installed by two of your very pleasant and cheerful fitters, who arrived at exactly the appointed time on the agreed date as advised when we first ordered the panels. They worked diligently, ensuring the panels were up and running in the shortest possible time, all as per the agreed time schedule and budget, and left the place spotless on completion.

I’m quite sure that the overall effect, backed up by our enthusiastic demonstations of how they work, will result in a few more additions to your order book! We certainly have no hesitation in recommending your system.

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What our customers say

Brilliant!

We are absolutely delighted with our frameless glass doors. They have transformed our living area in terms of light and space, giving a contemporary feel. The whole process has been very efficient and the fitters who came to install the doors were excellent. I would definitely recommend!

Angie Barker
Angie

Cheerful with a ‘can do’ attitude

FGC fitters Mick and Baz arrived at 0754hr ready to begin work. They were polite, helpful and fitted in seamlessly with the existing project team responsible for the restoration of this significant village property. The boys worked without fuss, cheerful with a ‘can do’ attitude taking the time to explain the system as they fitted

Shindi Poonia
Shindi

Great product & service

We have been extremely happy with our installation. The doors have made a huge difference to the view from our kitchen into the garden. It is a quality product. After 7 years one of our doors developed a fault. I claimed under the guarantee. The matter was dealt with quickly & efficiently. The replacement door

Clive Lowe
Happy client

HP

Yes we are very pleased with the doors and would recommend them. Initial contact was done by our neighbour at Kingswood so cannot comment, however, the price we were initially quoted was incorrect and significantly lower than it turned out to be. Not sure why. We at Derwent only had a verbal quotation. The installation

Summerfield

As to how we were from initial contact (were we polite)?
Initial emails were very prompt, informative and positive and yes polite. Keen to accommodate our visit to the workshop and everyone very friendly.
Arranging installation (were we on time and on schedule)
Installation ahead of schedule and were on time on

Small maintenance issue

We had a small issue with the opening door, we contacted FGC and they arranged for a team to come. They sorted the issue very quickly then cleaned the runners and door seals, fully tested the operation of the doors and carried an additional mod on the door handle. All done and dusted with an

Keith Delderfield
Keith and Di

Punctual, Friendly & Efficient

Many thanks for your prompt attention to our problem. As before, your fitters were punctual, friendly and efficient. A credit to your company.

Mr C, Surrey  

Outstanding

This is the first project I have completed with FGC and it will not be the last. From the original survey and quote, right through to final installation, the team at FGC have been tremendous. The communication and detail is outstanding, the quote was fair market competitive and the final result of the product in

Claire Menzies
CMenzies

People admiring our new porch

We were only at home for one day following the installation. A courier delivering a parcel admired the porch and asked who built it for us. Success I think.   Mrs J, Broadstairs

Mrs J

Chartered Building Surveyor I was impressed with the installers

I would like to reiterate that we are very pleased with our new FGC doors. As a Chartered Building Surveyor I was impressed with the installers who were careful, methodical and very professional my wife who is most particular was also very impressed with their cleanliness. I am sure we will get many years of

Mr & Mrs F @ lower road one house Stowmarket

From the time of our first visit to your premises we felt comfortable with your product. It was a product just as we had hoped and envisaged for our new kitchen extension – double glazed, frameless glass doors to cover a 7.310 meter opening ! Until then we were not sure if it was possible.

Excellent Service

We have had excellent service from our doors, but recently experienced a problem with the handle. FCG sent a team out promptly, they arrived early and fixed the problem to our entire satisfaction quickly, efficiently and politely. A really nice couple of guys and it is a great comfort that when things go wrong, as

Carole Low
Carole

Published on September 19, 2015

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