Call us: 01732 848088

Mr S & Mrs M – Leatherhead

Initial contact
FGC were very informative over the phone and were quick to arrange an appointment for us to see the doors at their showroom. They also gave a number of contacts for us to visit to view existing installations.

Installation
FGC installers arrived on time and completed the installation quickly and tidily. They were very polite and explained fully how to operate the doors before leaving. Some trim that was missing on the day of the installation was installed just a few days later.

Questions and concerns
Any questions that we had (e.g. Regarding contact switches) were dealt with fully at the time.
Our concern about the installation (doors not lining up with the steel) was followed up in a timely manner with a site visit from Gary who assured us everything was fine.

General
We are very happy with the doors and would recommend FCG.
Staff were always polite and courteous and it is obvious this is a company where customer service matters.

20150724

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What our customers say

Mr S & Mrs M – Leatherhead

Initial contact
FGC were very informative over the phone and were quick to arrange an appointment for us to see the doors at their showroom. They also gave a number of contacts for us to visit to view existing installations. Installation
FGC installers arrived on time and completed the installation quickly and tidily.

Excellent Service

The guys phoned, as promised, to let me know their ETA. Arrived punctually and did a great job. It’s apparent they know the system inside out and we’re very thorough. All after sales follow up has always been efficient. Chatty and polite guys. Thanks FGC.

Mel Crann
Mel

Mr PM

We chose FGC because we wanted something unique to connect both garden and our new room. Unique design, simple flawless construction, ease of use and durable construction all fit perfectly with what we wanted. FGC further enhanced the fit with great service and on site installation, answering any further queries we had very quickly. 20150112

Highly Recommended

Excellent product. First class service. Good communication. Skilful, competent fitting team, clean & tidy. Wouldn’t hesitate to recommend FGC to anyone! We’re highly delighted with our frameless glass curtains!

Diane Ratcliff
Diane

An underestimated product

After visiting a NT stately home which had a glass porch entry I asked fgc to see if they could do one for us. I had the vestiges of a porch with brick sides but no front. The installation made the entrance a feature which is declared up market and interesting. It is a halfway

Professor Eaton
Professor

Great product with amazing after sales service

All of our dealings with FGC have been great. They are professional, friendly and accommodating. Our glass curtain is wonderful and we love it even more than we thought we would. The few little settling in issues we’ve had have been dealt with so quickly and their technical team are incredibly easy to deal with.

rhona mead
Maisie

With competence and courtesy

Unit has been replaced thank you, once again I find FGC have responded to a problem with a no quibble replacement, it is good to know that there is still companies left who honour their guarantee in the proper manner and send installation teams that carry out their work in a professional manner with competence

Mr D

STUNNING!

FGC patio doors have replaced Georgian windows overlooking my garden, bringing the outdoors into my upper ground living room all year round. Opening out onto a balcony with steps down to the garden, they’ve transformed the whole flat. Elegant and easy to use, they also let in loads more light and keep out far more

Tessa Evelegh
Tessa

ABCO, Southampton

On the day of installation your fitters arrived on time and commenced with the installation. They were courteous and polite and left the work area clean and tidy. I would be happy for you to use the installation as a promotional example of your work. 20150218

Wonderful

We have been amazing our friends and family with our FGC since we had it installed a few weeks ago. Every ‘trade’ that is working on site has been fascinated and suitably impressed with the product and engineering. We are over the moon as it has really been the star of our home extension. Thanks

Paul Robinson
Paul Robinson

Mrs J @ Childer Crescent Little Sutton Cheshire

Following the installation of our “double glazed curtains” we would like to say we are delighted with the result. The amount of light now coming into the living room is so different, we are also pleased with the amount of noise they keep out, We are glad we had them double glazed. Paul was a

Hugely impressed by your level of service.

I just wanted to say that I remain hugely impressed by your level of service. The two chaps who came out to service our doors were once again marvellous.  They are very polite and clearly very skilled. It’s very easy these days to complain and sometimes it’s nice to pass on credit where it is

Published on May 29, 2016

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