We have been very happy with the service you offer and indeed the product. We found the office responded promptly and the delivery was swift and when promised. The fitting staff were professional, polite and unintrusive.
We would be very happy to let people look at our installation.
20150724
Very pleased with the glass curtain doors which you supplied on time
and installed very quickly. Great product that really enhances the room
We are very pleased with the freedom the installation affords us with easy access from lounge to dining room. Aesthetically the glass curtain installation is very pleasing. All appears well but we must point out the bottom bar is not firmly fixed in the channel in the floor & moves if one stands upon it.… It does not appear to affect the glass curtain function & as we have a 10 year guarantee things can be corrected should a problem develop over time. Mr & Mrs Fritzsche 20170130 Read more “Very Pleased with the Freedom the Installation affords”
The Glass Curtains are all that you promised….and are much admired. We are delighted with the transformation to the dining area now that the decoration is complete. Will forward cheque by post tomorrow( Friday) and some pictures by E . Don’t hesitate to use us as a satisfied customer!
FGC built my frameless porch as per the attached photo. The work was carried on time by their professional fitters. The quality of their work is outstanding. Nothing was overlooked and the final product was worth every penny. I am very happy with the investment I did.
I had been looking for some time to replace my patio doors in our lounge as they had very wide plastic frames and wanted something that wouldn’t restrict the view up the garden I asked to see if it was possible to view some already installed close by. Luckily there was, we went and viewed… and was very impressed. I’ve seen lots of companies do bi-fold and there is actually one that is on the same industrial estate where I work, but no of them had the vision I was looking for. I was impressed with the service I received from the initial enquiry to the eventual placing of order (we were longer getting round to doing these than first thought but I was never hassled from FGC) The guys that fitted did a great job, very friendly and tidy. I am very pleased with the doors, I can now sit in my lounge and clearly see the garden (next project) I would recommend FGC. Read more “Replacement doors”
This is the first project I have completed with FGC and it will not be the last. From the original survey and quote, right through to final installation, the team at FGC have been tremendous. The communication and detail is outstanding, the quote was fair market competitive and the final result of the product in… situ is absolutely outstanding. I have never seen a system like this before. The quality of the work is remarkable, the installation team were timely and so professional. If you are thinking of adding value and ultimate style to your property, this is the way to go. Thank you FGC for delivering as promised: on time, on budget and to the highest quality. Read more “Outstanding”
We have had these doors for several months now and are very pleased with them. Our initial contact with the company was very positive, the structure and operation of the doors clearly explained. The installation was carried out very efficiently with no disruption and the installers were friendly, their work clean and tidy. Our friends… have admired these frameless glass curtains and we would happily recommend them to anyone who was interested. 20150112 Read more “Mr JR”
As to how we were from initial contact (were we polite)? Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies! The measuring up part seemed more complicated than it needed to… be. The initial drawings and some of the subsequent ones had errors on that I needed to phone and change (e.g. the wrong colour number, incorrect measurements – numbers in the wrong order etc), and it made me apprehensive that the correct measurements were fully understood by all. Phone calls into Gary and Paul were really helpful, but I didn’t find the visit from Steve very helpful or his subsequent amendments. The pencil drawings that come out with the final quote were not clear, and with such an expense I think I would have felt more reassured with a clear technical drawing. Arranging installation (were we on time and on schedule) Yes (bit delayed by traffic but called and updated us). Quick installation, good explanation of how they worked Were we clean and tidy? Yes very And finally are you pleased with our doors (would you Recommend us)? Really pleased, they look great and I would definitely recommend you for this product. 20160115 Read more “Really Pleased”
I cannot rate this company highly enough & would highly recommend them to anyone.
Delighted with the windows – they make our kitchen so much lighter and are a joy to use.
Two teething problems since installation have been dealt with promptly and efficiently by FGC at no charge.
Definitely recommend them to all.
I just wanted to say that I remain hugely impressed by your level of service. The two chaps who came out to service our doors were once again marvellous. They are very polite and clearly very skilled. It’s very easy these days to complain and sometimes it’s nice to pass on credit where it is… due. Please thank your team. Kind regards Julie Read more “Hugely impressed by your level of service.”
We are absolutely thrilled with the doors and thank you all very much.
The service has been exemplary from the office to the surveyor to Mick & John fitting.
We would not hesitate to recommend you. Mr & Mrs N, Chelmsford
Published on January 7, 2017
