I am quite happy to recommend your company to any prospective clients.
You have my contact details and you can pass them on if you wish.
We are also happy to be on your list of completed installations.
The installation team were very good clean, tidy and polite.
It all started with our visit to you and we are very impressed with your company.
20150414
Hi Sara Just to day a big thank you for relating the doors the guys did a great job I had to leave them to it as I was in London Regards Melissa
Your fitters have just left and we are very pleased with the installation, the door looks even better than we imagined and the guys were really professional. Looks like we will go ahead with the other one. However, we will wait awhile till we are sure it will look ok as it is a taller… door. Many thanks to your company. EH Ramsgate Read more “Looks even better than we imagined”
A brief note to thank you for your services in supplying two sets of doors and two fixed panels. From the start of contact with your company you have been very professional and communication has been excellent. The panels now installed look amazing and appearance when compared with usual bi folds or other types of… door has to be seen. There is no comparison! The product is expensive but price should not be compared with other types of doors as the solution is completely different. The statement getting what you pay for is particularly appropriate. I have no hesitation in recommending you and would be pleased to provide an impartial opinion if potential customers would like to email me directly. Thank you again R. Ford May 2016 20160525 Read more “No Hesitation in Recommending You”
As to how we were from initial contact (were we polite)? Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies! The measuring up part seemed more complicated than it needed to… be. The initial drawings and some of the subsequent ones had errors on that I needed to phone and change (e.g. the wrong colour number, incorrect measurements – numbers in the wrong order etc), and it made me apprehensive that the correct measurements were fully understood by all. Phone calls into Gary and Paul were really helpful, but I didn’t find the visit from Steve very helpful or his subsequent amendments. The pencil drawings that come out with the final quote were not clear, and with such an expense I think I would have felt more reassured with a clear technical drawing. Arranging installation (were we on time and on schedule) Yes (bit delayed by traffic but called and updated us). Quick installation, good explanation of how they worked Were we clean and tidy? Yes very And finally are you pleased with our doors (would you Recommend us)? Really pleased, they look great and I would definitely recommend you for this product. 20160115 Read more “Really Pleased”
Delighted with the new doors – they have exceeded our expectations. Customer service from initial contact to installation was excellent. Staff are professional, helpful and friendly. Would recommend. We would like to be on your list of completed installations as viewing the doors at Weymouth was so helpful in making the decision to order… from you. 20150408 Read more “Mr & Mrs A @ Poole”
I would like to reiterate that we are very pleased with our new FGC doors. As a Chartered Building Surveyor I was impressed with the installers who were careful, methodical and very professional my wife who is most particular was also very impressed with their cleanliness. I am sure we will get many years of… use from this wonderful addition to our home. Mr Martin – Portsmouth Update: I have already provided a review of your product and company but just to add to that we had a couple of minor scratches on the glass doors and the gentleman who came out to sort them out was very professional clean and tidy and did an excellent job. The true test of a good company is when things go wrong (which they inevitably do ) they return and resolve the issue quickly and without fuss. 20170130 Read more “Chartered Building Surveyor I was impressed with the installers”
We were very happy with the service offered from start to finish. The frameless glass doors are a perfect solution to our extension and have received many compliments.The workmen who installed the doors were courteous and efficient, the job completed in a few hours, we had a slight problem that needed attending to and this… was resolved immediately. We would not hesitate to recommend this company and their wonderful products. 20150113 Read more “Mrs M @ Beaumont Close London SW15”
The whole experience with FGC has been really positive from the visit to the factory to the final installation. The glazing is stunning. Highly recommended.
Regarding your service I would like to make the following comments Web site, initial contact and service My wife saw a product similar to FGC Glass Curtains whilst on holiday. After undertaking a lot of searching on the internet we came across FGC. FGC offered a product we could not find anywhere else, i.e. a… true frameless glass product, no side borders, only the top and bottom running rails. The product looked as if you were looking through a single piece of glass. The web site reflects the quality and aesthetic of the products. My initial phone call to Raie was to get an idea of what could be done and to check a few technical details in this respect she was most helpful and enabled us to plan the job. In the quote we subsequently received ( which met our requirements) was an offer to visit the factory in Kent. We live in the NW but decided to visit when we went down there on a few days holiday. It is worthwhile going to see the product in real life, Gary met us and told us about the Glass Curtains and showed us how the various combinations of door openings, colours, handles etc could be configured – there was no pressure selling at all. We had to wait until some joinery work had been completed but Raie got a technician to visit and survey, we sent final measurements and agreed a time and date for installation. When FGC said they would do something they did on time and were very courteous. Now having the ‘curtains installed we are both very happy with the new look and increased light in our living room. The effect is modern and gives the impression of a much bigger room. A lesson I have learnt is that its best to dispense with a wooden surround for your new doors. This only takes up unnecessary space as the track can be fixed into brickwork. I think this would also help in installation, allowing FGC technicians to make the fine adjustments, always best to ask Raie for advice. Finally all of the guys who visited were courteous and pleasant leaving no mess behind. 20150818 Read more “Armstrong”
I am really impressed with the finished product and service e provided by FGC.
I had an image in my mind of how I wanted the end result to look. The “invisible” glassing was the most difficult and important part to source.
FGC came through with flying colours, right from the initial contact,… design and survey discussions, to the installation visits. FGC have been superb at meeting my requirements and timescales. The fitting was carried out with skill and cleanliness. Thanks for bringing my imagination to life! David, Surrey Read more “Looks fantastic!”
The service I received from FGD was professional and prompt from the initial on site survey through to installation and completion. Added to this the finished product has exceeded my expectations. It has enhanced my home with style and individuality, and enabled me to make use of the space in a way that is ‘unique’.… 20150113 Read more “Mr H @ Baldock”
With regards to feedback, the pre-sales advice and support from Adrian was excellent and we found it really valuable to visit the factory and see the demonstration doors. Furthermore, the installers were very professional, on time, polite, tidy, hard working and went out of their way to ensure we were comfortable operating the doors before… they left. The only negative experience was the survey, feedback I shared with Adrian as we needed his involvement to resolve the matter. Although we had agreed a 3 door configuration (this was confirmed as within tolerance by the factory) the surveyor persistently tried to make us change to 4 doors and he even attempted to influence our builder to make us change which we found unacceptable. Additionally it appears the measurements taken were incorrect because the doors were manufactured 20mm too tall and we had to grind the brickwork to make the opening bigger which, along with phone calls and deliberations on site with our builder, meant an delay of over an hour before the install could begin. Despite this negative aspect we are really happy with the doors and would to recommend them to any prospective customer as well as being included on your list of completed installations. 20150724 Read more “Mr A – Leavesden”
With the Coranavirus/Covid-19 in the headlines, we would like to offer our customers our reassurance that we are taking all the measures we can to minimise the risk of infection at our premises, protecting you and our staff. 1. We are taking extra … [Read More...] about Frameless Glass Curtains is Open for Business
Published on July 16, 2016
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