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Mr A – Leavesden

With regards to feedback, the pre-sales advice and support from Adrian was excellent and we found it really valuable to visit the factory and see the demonstration doors.

Furthermore, the installers were very professional, on time, polite, tidy, hard working and went out of their way to ensure we were comfortable operating the doors before they left. The only negative experience was the survey, feedback I shared with Adrian as we needed his involvement to resolve the matter. Although we had agreed a 3 door configuration (this was confirmed as within tolerance by the factory) the surveyor persistently tried to make us change to 4 doors and he even attempted to influence our builder to make us change which we found unacceptable. Additionally it appears the measurements taken were incorrect because the doors were manufactured 20mm too tall and we had to grind the brickwork to make the opening bigger which, along with phone calls and deliberations on site with our builder, meant an delay of over an hour before the install could begin.

Despite this negative aspect we are really happy with the doors and would to recommend them to any prospective customer as well as being included on your list of completed installations.

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What our customers say

Mr M K @ Saffron Walden

A heartfelt thank you from us. We knew we wanted something a bit special to set off our extension, which has been absolutely essential in making our new home work for the family. We scoured the internet for something that would allow an uninterupted view of the planned garden but would also allow us to

Mr W @ elm Park road London N3

Just a note to let you know how delighted we are with the sliding folding glazed panels installed by your firm at the rear of our house. Friends come into our kitchen now and are just amazed at how the same space has been transformed and opened up, simply by the addition of your glazed

Evvy Edwards, Cambridge

Dear Frameless Glass Curtains, I would thoroughly recommend anyone to use your company. Your product is excellent and the installers were delightful: on time, tidy, quick, cheerful. An initial problem was dealt with immediately. The doors have changed how I feel about living in my small house; they have made the sitting room feel double

Ms A @ Earlsfield road London SW18

frameless glass doors invited me to their workshop to view the glass curtains for myself, and to show me how they were made. Installation was clean and tidy. When they say they are going to turn up, they do, and are always on time.The product looks great. It really does make the refurb seem complete,

Replacement doors

I had been looking for some time to replace my patio doors in our lounge as they had very wide plastic frames and wanted something that wouldn’t restrict the view up the garden I asked to see if it was possible to view some already installed close by. Luckily there was, we went and viewed

Paula Sanders
Paula

Grand Designs!

We are both delighted with the FGC product and have no issues with any future viewings. From our perspective the “outside has truly come inside”, we use the decking on a daily basis as the FGC curtains have transformed the house which I think adds a significant value to the property. The only trouble now

Wonderful

We have been amazing our friends and family with our FGC since we had it installed a few weeks ago. Every ‘trade’ that is working on site has been fascinated and suitably impressed with the product and engineering. We are over the moon as it has really been the star of our home extension. Thanks

Paul Robinson
Paul Robinson

Start to Finish

From that first phone I knew I had found the product and the company! We wanted an internal glass partition and a bespoke fit. It arrived on time to the exact specifications detailed and was fitted by genuinely helpful guys who want the product to look good and work well. All the staff at the

Craig Ives
Craig

Excellent Service

We have had excellent service from our doors, but recently experienced a problem with the handle. FCG sent a team out promptly, they arrived early and fixed the problem to our entire satisfaction quickly, efficiently and politely. A really nice couple of guys and it is a great comfort that when things go wrong, as

Carole Low
Carole

A Unique Sleek Product

I’d like to take this opportunity to thank the team at FGC for great communication and assistance throughout, and a top job in the installation process and of course in providing a unique sleek product. Mr M, Bournemouth

Mr M, Bournemouth

All in all a very good experience with FGC

Thanks you for everything FGC did on this project for us.  We found you from an on-line search which doesn’t always identify helpful or committed suppliers, especially where the requirement is small or simple as this one was..  FGC were both helpful and committed.  Thank you especially for progressing things much quicker that the weeks

No complaints at all

Feedback-wise all very good. No complaints at all. Not only would recommend but plan to buy another one in a year or two! Happy for you to put me down as a demo person and when the house(s) is finished you’d be welcome to have a video of the doors opening / closing as you

Published on September 22, 2015

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