Call us: 01732 848088

Minor Problem Addressed

A strip of the furry trim at the top of the frame that the doors run on had come loose. On the one hand the sort of thing that one could have a go at fixing; on the other hand having witnessed the care and attention the FGC installation team do their work; I thought it best to leave it to them. Not an emergency, I contacted HQ FGC and asked that when a team were in the area could they give me 30min of their time. A fortnight later a team returning from Totnes spent 5min cutting a new trim in place, and a further 15min wiping down the frame, respraying the seals and the runners, and generally leaving the doors and the immediate area immaculate.

After sales service, first class.

FINANCE OPTIONS AVAILABLE

Reviews on Facebook and Google

Quality company with quality product. Very happy with our new frameless folding doors.
Danny B.
Danny B.
10:39 14 Aug 21
Excellent service from start to finish, from sales/admin to site survey to installation. Good communication throughout, very friendly staff and the Frameless Glass Curtains are a serious piece of kit. Quality materials, unique design and look stunning. Thoroughly recommended.
Roger H.
Roger H.
07:56 12 Aug 21
Fantastic service from start to finish, from the surveying, contact with office to the workmen. I have experience through work of a number of companies providing similar products and these guys have been by far the best to deal with
Matt G.
Matt G.
14:12 10 Jun 21
FGC installed a two-panel frameless glass door at our property yesterday. Wow!! the installation is exactly as discussed, and was carried out by two of FGC's team members who were so professional and courteous. They were excellent, and we have no hesitation in recommending FGC and their team to anyone considering such an installation.We are delighted with the installation, and very pleased we chose FGC.Well done FGC!!
David H.
David H.
07:31 10 Jun 21
The quality of the windows / doors are second to none.The customer service was first class from placing the order to installation we were kept informed at every step.The installation team led by Richard left our house and patio cleaner than when they arrivedI would recommend FGC 100%Tony- Burnley
Border S.
Border S.
16:19 28 May 21
From start to finish everything was excellent.Fab u lasThank you
Stephen H.
Stephen H.
20:09 27 May 21
BRILLIANT SERVICE FROM START TO FINISHHighly recommended.
Stephen O.
Stephen O.
09:01 21 May 21
We purchased a beautiful Origin sliding door and side window from FGC. FGC installed the sliding door and window on time, however the sliding door did not fit correctly. Issues can happen. FGC made the process of re-surveying and re-installation very simple. FGC is a very pleasant and professional company to deal with. We are very happy with their service and would strongly recommend them.
Nathan P.
Nathan P.
17:45 20 May 21
Fantastic product fitted by professional abs friendly staff.
Chrissie B.
Chrissie B.
17:07 05 May 21
I love my doors! It’s transformed my place. The people are great, no nonsense, organised and efficient. I’d recommend them to anyone
Darius C.
Darius C.
12:29 05 May 21
The quality of the product and the care taken in design and fitting is excellent. Really pleased with the finish and the service throughout. Excellent value.
Ken K.
Ken K.
09:37 21 Apr 21
Excellent planning and product advice. All the staff were polite courteous and friendly.On the day of the installation, the team arrived bang on time -we live in Wales so a long drive from Kent! They had the job done by lunchtime (fitting a sliding patio door) and I have to say that on first impression of the unit, it looks and feels like solid quality.
Adrian W.
Adrian W.
12:15 13 Apr 21
We had a 5m stretch of these wonderful doors installed several years ago and have been very happy with the uninterrupted view of the garden that they allow from the living room. They are admired by every tradesman who sees them. A minor problem we experienced with water ingress last year was promptly and effectively resolved, and the doors were serviced for free at the same time.
Ian J.
Ian J.
15:06 26 Feb 21
We love our new kitchen windows fitted by FGC - we particularly chose them for their slim frames. Their service has been excellent throughout, including on a recent maintenance item. We would highly recommend them.
Tica C.
Tica C.
13:21 13 Feb 21
Excellent product fitted by professional and friendly staff. Would absolutely recommend.
Bernadette C.
Bernadette C.
14:59 10 Feb 21
Great staff and great products! Have visited the showroom to view doors, really loved all of them! Have referred to a friend - Can't recommend enough
Elly B
Elly B
14:53 22 Sep 20
Really great doors. Really are something different. Expensive, but you really pay for what you get here.
Adam F.
Adam F.
12:56 10 Aug 19
so pleased with the first class service we received from the first phone call to the installation I would highly recommend FGC !
Chris S.
Chris S.
15:47 12 Oct 17
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What our customers say

Brilliant After Installation Service

Our FGC sliding doors were installed in May 2018.
Although we have had two relatively minor problems – neither of which stopped the doors from working – FGC have attended very promptly to carry out remedial action.
Excellent customer service from head office and excellent service from install technicians.
Many visitors comment

Nick Medlam
Medlam

Much Admired

We are very pleased with the installation. It has been much admired. Mrs D, Kent

Mrs D, Kent

bringing the outside in!

as an Architectural Technologists, I stumbled across FGC and its proved to be my best stumble. I have knocked two rooms into one to make the most of viewing my garden, my wife and I were looking for the most unobtrusive bi fold door frame to maximise the view, which was proving a challenge until

Anthony Mackin
Anthony

Absolutely thrilled with the doors

We are absolutely thrilled with the doors and thank you all very much.
The service has been exemplary from the office to the surveyor to Mick & John fitting.
We would not hesitate to recommend you. Mr & Mrs N, Chelmsford

Mr and Mrs N

Mr H B @ Kingston

I am absolutely thrilled with the finished result. You were straightforward to deal with and visiting your site was appreciated. You gave clear statements regarding specification and developed the product to meet our needs. Installation was at the agreed time and there was reassuring and prompt follow-up as the new design needed refining. The product

MIKE LEVERS, Hove

Installation of four double-glazed doors, internal to a large bay window arrangement, top floor flat. Initial contact was by email and a quote came back within a couple of days. More than can be said for some of the other companies we contacted about similar products. We visited the factory for a demonstration and were

Evvy Edwards, Cambridge

Dear Frameless Glass Curtains, I would thoroughly recommend anyone to use your company. Your product is excellent and the installers were delightful: on time, tidy, quick, cheerful. An initial problem was dealt with immediately. The doors have changed how I feel about living in my small house; they have made the sitting room feel double

Exceeds expectations

Just to thank you for great service, it exceeds expectations and is really appreciated. Please circulate around your team and particular thanks to the two guys who completed the work professionally and represented your company very well. Thanks again Reg Ford

Reg Ford
Reg

Summerfield

As to how we were from initial contact (were we polite)?
Initial emails were very prompt, informative and positive and yes polite. Keen to accommodate our visit to the workshop and everyone very friendly.
Arranging installation (were we on time and on schedule)
Installation ahead of schedule and were on time on

first class team from start to finish

We are extremely pleased with out beautiful doors & windows on our newly built front porch.
The whole team front start to finish were so very very helpful and we could not believe how quickly they were made & fitted for us.
The staff in the office could not be more helpful &

treena ribbens
treena

Great aftercare

We had our doors fitted in 2015 and have been very pleased with them. As with most things there are times when an adjustment is required to the doors or in our case a door needing to be replaced as it had developed a problem with condensation. The company has been very good at resolving

Sunil Parekh
S Parekh

Mr & Mrs F @ lower road one house Stowmarket

From the time of our first visit to your premises we felt comfortable with your product. It was a product just as we had hoped and envisaged for our new kitchen extension – double glazed, frameless glass doors to cover a 7.310 meter opening ! Until then we were not sure if it was possible.

Published on November 8, 2019

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