Your fitters have just left and we are very pleased with the installation, the door looks even better than we imagined and the guys were really professional. Looks like we will go ahead with the other one. However, we will wait awhile till we are sure it will look ok as it is a taller door. Many thanks to your company.
EH Ramsgate
We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.
You can now visit our showroom in Strood, Kent.
The full range of Frameless products are on display in wide variety of configurations.
We request you contact us to make an appointment before visiting to avoid overcrowding.
we are very pleased with our new porch door which enhances the look of our Victorian house. Very professional job from beginning to end with a great deal of trouble taken to get the measurements exactlyRead more “Porch Door”
Hi Sara Just to day a big thank you for relating the doors the guys did a great job I had to leave them to it as I was in London RegardsRead more “A big thank you”
As to how we were from initial contact (were we polite)?
Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies! The measuring up part seemed more complicated than it needed to be. The initial drawings and some of the subsequent ones had errors on that I needed to phone and change (e.g. the wrong colour number, incorrect measurements – numbers in the wrong order etc), and it made me apprehensive that the correct measurements were fully understood by all. Phone calls into Gary and Paul were really helpful, but I didn’t find the visit from Steve very helpful or his subsequent amendments. The pencil drawings that come out with the final quote were not clear, and with such an expense I think I would have felt more reassured with a clear technical drawing.
Arranging installation (were we on time and on schedule)
Yes (bit delayed by traffic but called and updated us). Quick installation, good explanation of how they worked
Were we clean and tidy? Yes very
And finally are you pleased with our doors (would you Recommend us)?
Really pleased, they look great and I would definitely recommend you for this product.
20160115
We had been looking for ages for the solution to fill two large spaces leading from the house to our new Orangery. From the moment Gary showed us the product at Partridge Farm we knew it was just what we wanted. A year later and we are still delighted. We broke one of the glass handles the other day and they have just left after fixing a replacement FOC. Hows that for service?Read more “Mr M W”
Thank you for your excellent after sales customer service it is exceptional. The track coating was repaired to a very high standard by Dan the “Magic Man”, he is very professional and his work is very good, to the point that it is difficult to spot where the repair has been made. Best wishes to all at FGC for a successful future. RegardsRead more “After Sales Customer Service Exceptional”
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Published on April 24, 2018
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