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Look Great and Slide Beautifully

As it happens, we are still sadly not in the house. We should be however at the end of February which will be great!

I can however pretty much respond to the below as I have been able to test the doors.

1. Your performance was excellent from what has been reported by the builders. They mentioned that you were happy to leave you to complete the work and had no problems. They did unfortunately give you a wrong height for the doors meaning their is a little lip on both inside an outside but I can live with that and it is not your fault! With respect to dealing with me – I have been very happy with the service (although I haven’t yet been sent the additional rubber bits agreed) and you sent a copy of the keys promptly after they had not been left in the doors.

2. With regards to the doors – they look great and they slide beautifully … or at least the 1 door I have tried does. The only issue at the moment is that we are protecting them with sheets in front so I cannot exactly see them in all their glory … soon I hope!

With regards to the review, I can write a more complete one when the guys are finished – the question re tidiness is not one I could answer as it is a building site and very messy beforehand so hard to notice additional mess! Joking aside, I’m waiting works to be finished to send you an unbiased review (which I’m sure will be positive) and also to include some nice photos that I would be more than happy for you to display on your website.

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What our customers say

Unfailingly Helpful

It is a good time to say to you that while we still very much the windows, the ease of opening, the views closed or open, now that the weather has turned colder we have been struck quick dramatically by the improvement in insulation.  The large windows here that you/we have replaced were double glazed

Mr H @ Baldock

The service I received from FGD was professional and prompt from the initial on site survey through to installation and completion. Added to this the finished product has exceeded my expectations. It has enhanced my home with style and individuality, and enabled me to make use of the space in a way that is ‘unique’.

Really Thrilled

We are really thrilled with our doors and the whole process carried out by yourselves. Thank you so much again. Mrs Newell 20160722

Excellent windows!!!!

We have patio doors and a large matching picture window, these are well designed, manufactured and installed and are noticed and acknowledged by all visitors to our house. The customer service is also excellent so highly recommend these products and company.

Phillip Coutts
Phil

No complaints at all

Feedback-wise all very good. No complaints at all. Not only would recommend but plan to buy another one in a year or two! Happy for you to put me down as a demo person and when the house(s) is finished you’d be welcome to have a video of the doors opening / closing as you

Minor Problem Addressed

A strip of the furry trim at the top of the frame that the doors run on had come loose. On the one hand the sort of thing that one could have a go at fixing; on the other hand having witnessed the care and attention the FGC installation team do their work; I thought

Shindi Poonia
Shindi

A sincere thank you to your installation team

We would like to say how pleased we are with our fabulous new FGC doors and conservatory.  We thought the transformation would be great, but it’s only once they’re in that we’ve been able to see the full glory of the design – and our view!  We’ve had all the making-good done now, taken off

Mr R

Much Admired

We are very pleased with the installation. It has been much admired. Mrs D, Kent

Mrs D, Kent

GB

We had 3 sets of doors installed in April. We had searched far and wide for bifold doors and those supplied by FGC were undoubtedly the most striking. We have had favourable comments from visitors and the doors are functioning well. Our dealings with FGC have been excellent and they have attended since the installation

Mr & Mrs Glasgow – Chalfont St Peter

We are very pleased with our frameless curtains in our dining room and lounge, both of which open out into a conservatory.   Our first contact with you, by telephone, was excellent.  We were invited to look at your glass curtains at your showroom in Chatham which is an hour and a half distant.  Seeing

Paragons of politeness and efficiency

The two chaps who came were great paragons of politeness and efficiency. Regards,    

Mr and Mrs F
Mr and Mrs F

An underestimated product

After visiting a NT stately home which had a glass porch entry I asked fgc to see if they could do one for us. I had the vestiges of a porch with brick sides but no front. The installation made the entrance a feature which is declared up market and interesting. It is a halfway

Professor Eaton
Professor

Published on March 8, 2017

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