I have nothing but praise for FGC who have just replaced a panel in my frameless glass curtain which is almost 10years old…there was no quibble and they replaced it quickly and efficiently…I would recommend their frameless product to anyone wanting a stunning addition to their home..with 5 star service
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What our customers say
We were recommended to use FGC by our builder and one of us visited a client who had recently had his installation. We have been hampered with delays regarding our lounge where the doors were being installed so it was refreshing to have FGC arrive at 8am and be finsihed installing and waiting for a… sign off by 1pm. The work was quick efficient and faultless. We would highly recommend the product and the service received! 10 out of 10! Read more “What an Experience!”
“Visiting the FGC factory before a site viewing was the best decision we made. Very few of the reviewers make any mention of the apparent simplicity that disguises the cleverness and ingenuity in this way of dealing with a large size glazed opening. At the factory the finer details behind the design were explained, and… the level of engineering precision became apparent. A later site viewing and meeting an existing owner only further confirmed what we had seen at the factory, and reinforced our belief that FGC was absolutely the only product suitable for this house. Since the installation, a dramatic improvement in insulation and noise attenuation was immediately apparent when the window is closed, but the ease with which the window can be opened up and stowed discreetly to one side is quite breath taking and magical. If you have considered FGC and have read this far, I urge you to contact them and see for yourself this brilliant design. Mr John Pritchard, August 2016 20160926 Read more “See for yourself this brilliant design”
As to how we were from initial contact (were we polite)? Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies! The measuring up part seemed more complicated than it needed to… be. The initial drawings and some of the subsequent ones had errors on that I needed to phone and change (e.g. the wrong colour number, incorrect measurements – numbers in the wrong order etc), and it made me apprehensive that the correct measurements were fully understood by all. Phone calls into Gary and Paul were really helpful, but I didn’t find the visit from Steve very helpful or his subsequent amendments. The pencil drawings that come out with the final quote were not clear, and with such an expense I think I would have felt more reassured with a clear technical drawing. Arranging installation (were we on time and on schedule) Yes (bit delayed by traffic but called and updated us). Quick installation, good explanation of how they worked Were we clean and tidy? Yes very And finally are you pleased with our doors (would you Recommend us)? Really pleased, they look great and I would definitely recommend you for this product. 20160115 Read more “Really Pleased”
When we purchased our house, it had two sets of timber bi fold doors, each spanning an opening of approx. 5m. These caused us a lot of problems with warping through the seasons, and the ration of timber to glass limited the light into the rooms.
We therefore replaced them with the frameless curtain… system and could not have been happier. We could only be bothered with the faff of struggling to open the timber doors for special occasions, whereas the new doors we can open much more easily. However most importantly they let in considerably more light.
We were delighted with both actual product and the installation. Read more “Replacement of Timber Bi Fold Doors with Frameless Curtains”
Your fitters have just left and we are very pleased with the installation, the door looks even better than we imagined and the guys were really professional. Looks like we will go ahead with the other one. However, we will wait awhile till we are sure it will look ok as it is a taller… door. Many thanks to your company. EH Ramsgate Read more “Looks even better than we imagined”
The installer was excellent. In spite of being let down by another member of the team he got on with with the job in a positive manner. Disruption was kept to a minimum and he cleared and tidied up. He demonstrated how to use the doors, ensured I knew how to operate them and answered… any questions before he left. He is a credit to your company. Overall: I am very pleased with my frameless glass curtains and will recommend them to anyone interested. 20150113 Read more “Mr C, Bournmouth”
After researching the market for a contemporary sliding minimal frame patio door, we were delighted to come across Frameless Glass Curtains. We were so pleased with the doors we ordered another set for the dining room and were not let down – the service we received was consistently good from staff both in and out… of the office. From the start they have been knowledgeable, polite and happy to spend time helping us with our queries. From ordering to installation they kept us informed and kept to realistic deadlines, managing our expectations well. During installation they were on schedule, prompt, respectful, clean, tidy, and cleaned up after themselves. After sales service has been excellent. We are happy if people would like to come and see the product in situ provided it doesn’t prove too onerous.
Thanks Raie and please thank Liam and Rick for a clean, quick and efficient job. They were good ambassadors for your company – perhaps you might like to feed that to their manager. 20150713 Read more “Mr & Mrs R – Berkhamsted”
When it has been sunny we have made full use of the new doors and they have transformed our relationship with the outdoor space. The design and colour of the doors has modernised the look of the back of the house especially now we do not have lashings of uPVC everywhere. We were very happy… with the service from start to finish. It was refreshing to meet a boss of a company who was honest and clear in his explanations to us and did not go for the hard sell and other tactics that so often blight the industry. He let the excellent product do the talking. The process from start to finish was great and the installation was completed very professionally in a very short time. We would be happy to recommend the company to any family or friends and would be happy for potential customers to come and see the doors. I am happy to have my comments above included on any promotional material should you wish. M. Parekh 20150906 Read more “New doors and they have transformed our relationship with the outdoor space”
With the Coranavirus/Covid-19 in the headlines, we would like to offer our customers our reassurance that we are taking all the measures we can to minimise the risk of infection at our premises, protecting you and our staff. 1. We are taking extra … [Read More...] about Frameless Glass Curtains is Open for Business