I have nothing but praise for FGC who have just replaced a panel in my frameless glass curtain which is almost 10years old…there was no quibble and they replaced it quickly and efficiently…I would recommend their frameless product to anyone wanting a stunning addition to their home..with 5 star service
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What our customers say
Just a note to let you know how delighted we are with the sliding folding glazed panels installed by your firm at the rear of our house. Friends come into our kitchen now and are just amazed at how the same space has been transformed and opened up, simply by the addition of your glazed… panels, providing a panoramic view looking out onto the garden. During warm summer days it was (and still is) such a joy to slide and park the panels to one side, bringing the garden into the kitchen dining area. We have a separate dining room in the house also, but haven’t in fact used it since the day your windows were installed! Nobody wants to leave the newly created bright space with a full view of the garden and changing seasons, now almost making the other living rooms redundant. Downside is that I now have to labour away and keep the garden trim, tidy and colourful every weekend! I must also take this opportunity to remark on the efficiency with which the panels were installed by two of your very pleasant and cheerful fitters, who arrived at exactly the appointed time on the agreed date as advised when we first ordered the panels. They worked diligently, ensuring the panels were up and running in the shortest possible time, all as per the agreed time schedule and budget, and left the place spotless on completion. I’m quite sure that the overall effect, backed up by our enthusiastic demonstations of how they work, will result in a few more additions to your order book! We certainly have no hesitation in recommending your system. 20150113 Read more “Mr W @ elm Park road London N3”
We were recommended to use FGC by our builder and one of us visited a client who had recently had his installation. We have been hampered with delays regarding our lounge where the doors were being installed so it was refreshing to have FGC arrive at 8am and be finsihed installing and waiting for a… sign off by 1pm. The work was quick efficient and faultless. We would highly recommend the product and the service received! 10 out of 10! Read more “What an Experience!”
Hi All . Just wanted to say how pleased we are with the glass porch fitted by your company yesterday it looks stunning. compliments as well to your installers who were apart from being very skilled fitters were clean, tidy and courteous and as such a credit to your company. I have had first class… service from FGC from the day I first spoke to Adrian about my idea through to installation. I will arrange to pay the outstanding balance for the work today. thanks again and kind regards Chris Chris, Essex Read more “First Class Service from FGC”
Following the installation of our new FGC porch, I wanted to give a recommendation for the excellent and diligent service, and wonderful product we received from FGC. Numerous people have commented since we had the work done, and it has clearly added value – both visually and financially – to our property. Also, when the… guys came to fit the product, it was noted that there was a slight flaw in one of the specially shaped pieces of glass which to be honest I didn’t even spot. They noted this, informed us, left the porch in a fitted but completely safe and usable state, they then remanufactured a replacement piece and arranged a special visit (a 300+ mile round trip) to come and refit the part in question. Their service, commitment and attention to detail was incredible both on the road and from the office. A really good company to do business with. Read more “Wonderful product and great service”
The installer was excellent. In spite of being let down by another member of the team he got on with with the job in a positive manner. Disruption was kept to a minimum and he cleared and tidied up. He demonstrated how to use the doors, ensured I knew how to operate them and answered… any questions before he left. He is a credit to your company. Overall: I am very pleased with my frameless glass curtains and will recommend them to anyone interested. 20150113 Read more “Mr C, Bournmouth”
After visiting a NT stately home which had a glass porch entry I asked fgc to see if they could do one for us. I had the vestiges of a porch with brick sides but no front. The installation made the entrance a feature which is declared up market and interesting. It is a halfway… point for exotic plants, deliveries and keeps draughts out. Modern but understated. The support team is good and responds fast. I recommend a good quality solar light for safety in poor light. Read more “An underestimated product”
We had FGC doors and windows installed in our house in May 2019. From our initial enquiry through to installation everything was handled very professionally and with attention to detail. The doors and windows themselves are excellent quality and definitely enhance the house. The fitters who carried out the original installation were very good and… friendly. Before they left they explained how to open and close the doors plus the preventative maintenance routine to be followed, especially if the doors are to be closed for a long period. Unfortunately, last week I had to call on the After Sales team as the main door had settled slightly over time. Despite the ongoing operational difficulties all businesses are facing, my request was handled very promptly and a service visit scheduled within a week. The repair was carried out yesterday but the same team that did the original installation. Once again, they were very professional, arrived promptly, and knew exactly what they were doing. Overall FGC is a very professional company, run by people who know their jobs and supply a high quality product with an after sales service to match. Read more “Professional and Efficient”
We are very pleased by the results the only comment will be re protecting the work area to avoid dust or waste . 😉 As to how we were from initial contact (were we polite)?
- Yes great service and very responsive
Arranging installation (were we on time and on schedule)
… Were we clean and tidy?
- Not really as mention above
And finally are you pleased with our doors (would you Recommend us)?
- Yes and Yes
May I also ask if you would like to be on our list of completed installations?
As we often get asked if we have anything people living locally can view
We pay £50 each client and an extra £50 if they buy our product
- We will be happy to welcome future customers if this can help
20150724 Read more “Mr & Mrs B – SW11”
Thanks you for everything FGC did on this project for us. We found you from an on-line search which doesn’t always identify helpful or committed suppliers, especially where the requirement is small or simple as this one was.. FGC were both helpful and committed. Thank you especially for progressing things much quicker that the weeks… you first quoted to meet our programme. Paul and his colleague (sorry didn’t get his name), where very good on site. They were late arriving as the first glass had blown up in the oven, (I know happens) but he called and kept me informed. I appreciated that. And the replacement piece was produced without delay. So all in all a very good experience with FGC and we will come back to you for similar things. Greg our estimator found you and I’ve included him in on this e-mail to let him know he can confidentially contact you in the future for things of this type. I will also recommend you to Rubicon Interiors, (www.rubiconinteriors.co.uk). They are a commercial fit-out business who engage us for specialist joinery works. They manage the whole fit out package which sometimes includes office partitions in glass I think. Rob 20150906 Read more “All in all a very good experience with FGC”
We have just had sliding doors fitted to a barn conversion and are delighted with the result. The ordering, measuring and supply all went very smoothly, very creditable given the present difficulties. The fitting team arrived exactly on time and did a very professional job with great attention to detail…and very nice chaps too. I… can thoroughly recommend FGC. Read more “Excellent product and service”
Updated 5th January 2021 FGC is open for business. We are continuing to observe the appropriate Government guidelines. At the present time, our showroom and factory are closed to the public until further notice. SALES AND QUOTATIONS We … [Read More...] about COVID-19: Keeping our customers and staff safe.