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Hugely impressed by your level of service.

I just wanted to say that I remain hugely impressed by your level of service.

The two chaps who came out to service our doors were once again marvellous.  They are very polite and clearly very skilled.

It’s very easy these days to complain and sometimes it’s nice to pass on credit where it is due.

Please thank your team.

Kind regards

Julie

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What our customers say

Mr PM

We chose FGC because we wanted something unique to connect both garden and our new room. Unique design, simple flawless construction, ease of use and durable construction all fit perfectly with what we wanted. FGC further enhanced the fit with great service and on site installation, answering any further queries we had very quickly. 20150112

Mr P – Aylesbury

We have been very happy with the service you offer and indeed the product. We found the office responded promptly and the delivery was swift and when promised. The fitting staff were professional, polite and unintrusive. We would be very happy to let people look at our installation. 20150724

Paragons of politeness and efficiency

The two chaps who came were great paragons of politeness and efficiency. Regards,    

Mr and Mrs F
Mr and Mrs F

A sincere thank you to your installation team

We would like to say how pleased we are with our fabulous new FGC doors and conservatory.  We thought the transformation would be great, but it’s only once they’re in that we’ve been able to see the full glory of the design – and our view!  We’ve had all the making-good done now, taken off

Mr R

Achieving exactly what we wanted

We are delighted with the end-resulting porch and it is achieving exactly what we wanted from it. We have also had several very positive comments from visitors, etc – which is very gratifying. We have also been impressed with the attitude and approach of all the company employees we have met.

Mr & Mrs White
Mr & Mrs White - Staffs

Great product & service

We have been extremely happy with our installation. The doors have made a huge difference to the view from our kitchen into the garden. It is a quality product. After 7 years one of our doors developed a fault. I claimed under the guarantee. The matter was dealt with quickly & efficiently. The replacement door

Clive Lowe
Happy client

Much Admired

We are very pleased with the installation. It has been much admired. Mrs D, Kent

Mrs D, Kent

MIKE LEVERS, Hove

Installation of four double-glazed doors, internal to a large bay window arrangement, top floor flat. Initial contact was by email and a quote came back within a couple of days. More than can be said for some of the other companies we contacted about similar products. We visited the factory for a demonstration and were

The most stylish doors!

We first saw FGC at the Grand Designs exhibition in the autumn of last year (2019). We have had frameless glass doors and windows fitted to our house extension and they look fabulous from inside and outside, and make the rooms extremely light. Opening these doors is quick and easy. The service has been attentive

Ashley Fulton
Ashley

No complaints at all

Feedback-wise all very good. No complaints at all. Not only would recommend but plan to buy another one in a year or two! Happy for you to put me down as a demo person and when the house(s) is finished you’d be welcome to have a video of the doors opening / closing as you

Always Polite

Re delivery, there was an initial hope that you might be earlier than the 6-8 week lead time, but once that wasn’t going to happen, you gave us a date, and were then able to bring it forward a couple of days to fit around our holiday schedule, which was great.  Guys turned up at

HP

Yes we are very pleased with the doors and would recommend them. Initial contact was done by our neighbour at Kingswood so cannot comment, however, the price we were initially quoted was incorrect and significantly lower than it turned out to be. Not sure why. We at Derwent only had a verbal quotation. The installation

Published on August 4, 2017

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