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Hugely impressed by your level of service.

I just wanted to say that I remain hugely impressed by your level of service.

The two chaps who came out to service our doors were once again marvellous.  They are very polite and clearly very skilled.

It’s very easy these days to complain and sometimes it’s nice to pass on credit where it is due.

Please thank your team.

Kind regards

Julie

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What our customers say

People admiring our new porch

We were only at home for one day following the installation. A courier delivering a parcel admired the porch and asked who built it for us. Success I think.   Mrs J, Broadstairs

Mrs J

Frameless Glass Doors

This is a professional operation with excellent after sales care. Very refreshing

Richard Martin
Richard

Great aftercare

We had our doors fitted in 2015 and have been very pleased with them. As with most things there are times when an adjustment is required to the doors or in our case a door needing to be replaced as it had developed a problem with condensation. The company has been very good at resolving

Sunil Parekh
S Parekh

Very please with the result.

The door looks excellent and we’re very pleased with the result

Mr H, Wales

Mr & Mrs A @ Poole

Delighted with the new doors – they have exceeded our expectations. Customer service from initial contact to installation was excellent. Staff are professional, helpful and friendly. Would recommend.   We would like to be on your list of completed installations as viewing the doors at Weymouth was so helpful in making the decision to order

Fabulous loggias

The single-glazed frameless glass curtains have transformed our balconies into fabulous enclosed loggias that we can use all the year round to enjoy the sun in all seasons. Being single-glazed, there was no need for planning permission. The fitters were very good, careful, pleasant and courteous. We looked at a cheaper manufacturer but opted for

Gilbert Méal
Gilbert

Minor Problem Addressed

A strip of the furry trim at the top of the frame that the doors run on had come loose. On the one hand the sort of thing that one could have a go at fixing; on the other hand having witnessed the care and attention the FGC installation team do their work; I thought

Shindi Poonia
Shindi

Replacement doors

I had been looking for some time to replace my patio doors in our lounge as they had very wide plastic frames and wanted something that wouldn’t restrict the view up the garden I asked to see if it was possible to view some already installed close by. Luckily there was, we went and viewed

Paula Sanders
Paula

We love the doors

We love the doors

Mr Lawrenson

MF

We are absolutely delighted with the doors, they are so classy and modern. Paul (FGC) was excellent and knew his job. The workmanship is superb. All our friends and family think they are fantastic. Thank you once again. 20150113

Luff – Caernarfon

As to how we were from initial contact (were we polite)? Staff were polite and prompt in answering telephone questions. There were technical problems with our installation and staff were open and discussed options and were polite. The fitters were surprised at the distance they had to travel to reach us each time, although we

Fantastic aftercare service!

I had an installation of 4 doors in December 2018. During the cold snap in January this year the outside glass handle cracked. I contacted Sara in customer support and the handle was replaced free of charge by Liam and Alf who did the job quickly and professionally. They also checked that all the doors

Bernard Perry
Bernard

Published on August 4, 2017

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