From the first moment of making contact we were given a very personal and friendly service. The survey, fitting and installation were all carried out by helpful and pleasant people. Follow up service was equally good. I am extremely pleased with the results.
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What our customers say
We are pleased with the service, and the quality of finish so far, I look forward to seeing how they look after a few months. My only issues was the timings and delays, but I wouldn’t hesitate to recommend you and indeed have already a few times or use you again. 20150113
Just to thank you for great service, it exceeds expectations and is really appreciated. Please circulate around your team and particular thanks to the two guys who completed the work professionally and represented your company very well. Thanks again Reg Ford
As to how we were from initial contact (were we polite)?
Initial emails were very prompt, informative and positive and yes polite. Keen to accommodate our visit to the workshop and everyone very friendly.
Arranging installation (were we on time and on schedule)
Installation ahead of schedule and were on time on… the day.
Were we clean and tidy?
Yes, the work area was left clean and work completed to a good standard.
And finally are you pleased with our doors (would you Recommend us)?
Yes we are pleased with the doors – they are a unique product and we would definitely recommend you. 20150312 Read more “Summerfield”
Thanks you for everything FGC did on this project for us. We found you from an on-line search which doesn’t always identify helpful or committed suppliers, especially where the requirement is small or simple as this one was.. FGC were both helpful and committed. Thank you especially for progressing things much quicker that the weeks… you first quoted to meet our programme. Paul and his colleague (sorry didn’t get his name), where very good on site. They were late arriving as the first glass had blown up in the oven, (I know happens) but he called and kept me informed. I appreciated that. And the replacement piece was produced without delay. So all in all a very good experience with FGC and we will come back to you for similar things. Greg our estimator found you and I’ve included him in on this e-mail to let him know he can confidentially contact you in the future for things of this type. I will also recommend you to Rubicon Interiors, (www.rubiconinteriors.co.uk). They are a commercial fit-out business who engage us for specialist joinery works. They manage the whole fit out package which sometimes includes office partitions in glass I think. Rob 20150906 Read more “All in all a very good experience with FGC”
We had 3 sets of doors installed in April. We had searched far and wide for bifold doors and those supplied by FGC were undoubtedly the most striking. We have had favourable comments from visitors and the doors are functioning well. Our dealings with FGC have been excellent and they have attended since the installation… to make some adjustments. Although this is an expensive product, it looks stunning and has performed well. FGC worked closely with our builder and this ensured a straightforward installation. I would not hesitate to recommend the firm and the doors. 20150113 Read more “GB”
Q. As to how we were from initial contact (were we polite)? A. Yes, very polite and helpful when I called / emailed. Q. Arranging installation (were we on time and on schedule) A.Yes, the surveyor was informative and on time. Q. Were we clean and tidy? A. I was not onsite when it… was installed, but the there was no mess left after the job. A. And finally are you pleased with our doors (would you Recommend us)? Yes, I am very pleased with the doors. They look great and the operating mechanism is straightforward. I would highly recommend both the doors and service. 20151107 Read more “Highly Recommend both the doors and the service”
I had been looking for some time to replace my patio doors in our lounge as they had very wide plastic frames and wanted something that wouldn’t restrict the view up the garden I asked to see if it was possible to view some already installed close by. Luckily there was, we went and viewed… and was very impressed. I’ve seen lots of companies do bi-fold and there is actually one that is on the same industrial estate where I work, but no of them had the vision I was looking for. I was impressed with the service I received from the initial enquiry to the eventual placing of order (we were longer getting round to doing these than first thought but I was never hassled from FGC) The guys that fitted did a great job, very friendly and tidy. I am very pleased with the doors, I can now sit in my lounge and clearly see the garden (next project) I would recommend FGC. Read more “Replacement doors”
I am very happy with the doors – I saw them last night after work – though I didn’t open them as I wanted to make sure I followed the installers’ instructions not to. They look wonderful and my boyfriend and mum tell me they were absolutely lovely chaps. The finish seems brilliant and appears to… be a huge improvement on the last installation. Ms Warren, London 20160722 Read more “I am very happy with the doors”
We are delighted with our FGC doors even though the construction of the room is still not yet completed – friends and family visiting our new Garden Room are all commenting vey positively on how amazing the doors look. With the beautiful summer we are having, it is a real pleasure to be able to… open up the whole of the front of the room, enjoy the garden and let in the warm summer breeze. It has been a pleasure dealing with you from our first phonecall contact, through our factory visit and onto installation. We really did appreciate you getting the windows made and installed so quickly in order for us to be able to make use of the Garden Room during our son’s wedding clebrations. 20150112 Read more “Mr & Mrs V, London”
Updated 5th January 2021 FGC is open for business. We are continuing to observe the appropriate Government guidelines. At the present time, our showroom and factory are closed to the public until further notice. SALES AND QUOTATIONS We … [Read More...] about COVID-19: Keeping our customers and staff safe.