We have been extremely happy with our installation. The doors have made a huge difference to the view from our kitchen into the garden. It is a quality product.
After 7 years one of our doors developed a fault. I claimed under the guarantee. The matter was dealt with quickly & efficiently. The replacement door was fitted with the minimum of fuss by the team of fitters. Great job.
Thank you.
On first contact you talked and demonstrated the unit, the installers were very polite, clean and tidy. I am very pleased with the product and I would recommend FGD to other people. 20150113
The door looks excellent and we’re very pleased with the result
I’d like to take this opportunity to thank the team at FGC for great communication and assistance throughout, and a top job in the installation process and of course in providing a unique sleek product. Mr M, Bournemouth
In short, the product offered by Frameless Glass Curtains is nothing short of excellent. These frameless glass doors are a truly unique system that are really aesthetically pleasing and unlike any other product we could find on the market. The doors are very sleek and elegant and create real impact and wow factor. Our experience… with FGC, has been, from start to finish, incredibly professional. We have a small garden which is designed to feel like an additional room to our house, so having frameless doors with minimal interruption to the view was really important to us. Gary was exceptionally helpful when we first enquired about the doors and went to great lengths to answer questions, direct us to specific footage and images on the website to demonstrate installations of a similar size and scale, and very swiftly provided quotations for size variations when we were still in discussion with our architects. When we went to the workshop to view the doors in action we were really impressed with the product – both it’s overall look and the ease with which it could be operated. Gary answered our questions in detail with clear descriptions so we could completely understand how the mechanics would work and be able to pass this information on to our builder. FGC then arranged a site visit with our builder to ensure that the space for the doors was created correctly and to double check all measurements – on this occasion, and all other visits to site, staff were prompt and professional. On installation, the FGC worked on-site with consideration for the rest of the building team and took genuine pride in their work. Since installation, we have had our doors serviced and polished and again experienced a very efficient and friendly team who took great care to minimise their impact on our home. We have already recommended FGC to a number of people who have visited our house since their installation and have no qualms about recommending this product or company to anyone looking for a beautiful, uninterrupted view into their garden. 20150217 Read more “Gemma Alashe, Chiswick”
How did we advise you on first contact? I was constructing a new extension and FGC were very helpful and understanding of the nature of the project. Updates to the original design (like addition of an extra door) were accomodated easily and efficiently Installation – were the installers polite and did they clean and tidy… up afterwards? All polite and as clean as necessary, although given the site was a work in progress with other builders / materials around there was limited tidying required. Having said that, subsequent visits to rememdy teething issues have been also very efficient and tidy. Are you pleased with our frameless glass curtains? Yes and they are hugely popular with friends / guests when visiting. Would you recommend us to other people? Yes – and I have done so on several occasions already Do you have any advice for us? Keep up the good work … and keep innovating. 20150113 Read more “Mr C R”
Thank you for a good job even though there were a few issues along the way.
Chris and I will have no hesitation in recommending your company, products and services to others.
Kind regards Mike and Chris Rodwell 20161028
We’ve FGC doors installed in our rear extension and they really are the highlight of the whole development. The support from the FGC guys has been friendly and really responsive – Brilliant service all round!
As to how we were from initial contact (were we polite)? Staff were polite and prompt in answering telephone questions. There were technical problems with our installation and staff were open and discussed options and were polite. The fitters were surprised at the distance they had to travel to reach us each time, although we… had explained where we lived prior to proceeding with the installation to check whether the company would be happy to fit in our area. The fitters were tired and somewhat grumpy when they arrived each time, but then went on to do a good job. Arranging installation (were we on time and on schedule) There were delays prior to fitting, and then delays in arranging the corrections needed due to a technical error, but once dates were set they were kept. Were we clean and tidy? Yes inside the house. We had to clear metal shavings outside the house. And finally are you pleased with our doors (would you Recommend us)? We are pleased with the doors. They are stylish and provide flexibility in the home as we wished. We were hoping for better sound insulation, so if other enquirers need sound insulation within the home we would recommend they have double glazed internal frameless doors rather than the single glazing that we bought. We would recommend the company and the product. 20160926 Read more “Luff – Caernarfon”
We would like to say how pleased we are with our fabulous new FGC doors and conservatory. We thought the transformation would be great, but it’s only once they’re in that we’ve been able to see the full glory of the design – and our view! We’ve had all the making-good done now, taken off… all the plastic film and the result is we have beautiful, draught-proof doors and a lovely, contemporary conservatory. And we’d also like to say a sincere thank you to your installation team. They were efficient, courteous and highly skilled – and, successfully, had to deal with more issues on-site than they (or we) expected! We were extremely impressed by their professionalism and the finished article is, as above, fantastic. Read more “A sincere thank you to your installation team”
The amazing glass door has transformed our kitchen and given it a wonderful inside/outside living feel and flooded the room with sunlight. It’s a fantastic product. The whole team at FGC were superb.
I just wanted to say that I remain hugely impressed by your level of service. The two chaps who came out to service our doors were once again marvellous. They are very polite and clearly very skilled. It’s very easy these days to complain and sometimes it’s nice to pass on credit where it is… due. Please thank your team. Kind regards Julie Read more “Hugely impressed by your level of service.”
As to how we were from initial contact (were we polite)? Extremely polite & very helpful. Arranging installation (were we on time and on schedule) Excellent, on time & schedule. Were we clean and tidy? Yes. And finally are you pleased with our doors (would you Recommend us)? My next design & build project I… will definitely recommend & use you guys. May I also ask if you would like to be on our list of completed installations? Yes. 20150319 Read more “City View Projects, Battersea”
Published on March 12, 2019
