A great product from a great company. Friendly and efficient service from day one.
Excellent
We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.
Visit the FGC Showroom
You can now visit our showroom in Strood, Kent.
The full range of Frameless products are on display in wide variety of configurations.
We request you contact us to make an appointment before visiting to avoid overcrowding.
Reviews on Facebook and Google
What our customers say
I just wanted to say that I remain hugely impressed by your level of service. The two chaps who came out to service our doors were once again marvellous. They are very polite and clearly very skilled. It’s very easy these days to complain and sometimes it’s nice to pass on credit where it is due. Please thank your team. Kind regardsRead more “Hugely impressed by your level of service.”
All of our dealings with FGC have been great. They are professional, friendly and accommodating. Our glass curtain is wonderful and we love it even more than we thought we would. The few little settling in issues we’ve had have been dealt with so quickly and their technical team are incredibly easy to deal with. We can’t praise them highly enough and wouldn’t hesitate to recommendRead more “Great product with amazing after sales service”
Our windows look great and certainly get the wow factor with visitors… Fitters were great, polite, very quick very tidy and helpful in advice. Yes we would recommend..Read more “P & J”
Their tools were left in one corner so they are not on the way of anyone, even though none of my guys were working I the same area, and they left no rubbish lying around.
I’m sure it was Adam I spoke to, and I can say that he is top notch guy, very friendly, polite and helpful.
Overall I would say that the provided service was very professional and definitely I would recommend you to my clients.
20150218
We are really thrilled with our doors and the whole process carried out by yourselves. Thank you so much again. Mrs NewellRead more “Really Thrilled”
We are very pleased with the glass curtains, which do what we want them to – separate the house and conservatory, meeting building regs, but as unobtrusively as possible. We were very happy with the service we received and the efficiency of those who fitted the curtains and we would have no hesitation in recommending both yourselves and the product.Read more “Mr A B”
We would highly recommend the product and the service received! 10 out of 10!
Initial contact was by email and a quote came back within a couple of days. More than can be said for some of the other companies we contacted about similar products. We visited the factory for a demonstration and were also put in touch with a relatively local previous customer whom we went to see, to look at the product in the ‘real world’ so to speak and to discuss their experience with the company. This was a very positive visit and we decided to go ahead with ordering. After some negotiation on price (this is not a cheap product, but you get what you pay for!) the order was placed, a site survey was carried out, and we awaited a call for an installation date. This came much sooner than anticipated which was great. On the installation day, the three installers arrived on time at 08:00 and they were done by 16:00. It took twice as long as anticipated due to them having to drill out concrete to lay the track. There was not one grumble about this, they were all polite and friendly guys. Quite a lot of mess was made by the installation, mainly due to drilling into concrete, but the guys were careful to clean up after themselves as best they could.
20150218
Just to thank you for great service, it exceeds expectations and is really appreciated. Please circulate around your team and particular thanks to the two guys who completed the work professionally and represented your company very well. Thanks again RegRead more “Exceeds expectations”
Thank you for a good job even though there were a few issues along the way. Chris and I will have no hesitation in recommending your company, products and services to others. Kind regards Mike and Chris RodwellRead more “No hesitation in recommending your company”
I would thoroughly recommend anyone to use your company. Your product is excellent and the installers were delightful: on time, tidy, quick, cheerful. An initial problem was dealt with immediately. The doors have changed how I feel about living in my small house; they have made the sitting room feel double the size as the walled garden now looks like a second room. Everyone admires them.
There you are, my official honestly felt recommendation which you are welcome to use as you will.
However the immediate aftermath of the first installation was not pleasant. I had a very defensive call from one member of staff and a belligerent email from another; I thought I was dealing with a bunch of cowboy installers and called a solicitor. Paul’s intervention changed my mind. I would really urge you to introduce another signing element: when the dimensions have been taken send a detailed plan to the client to be approved and signed.
I wish you all luck – you deserve it.
Kind regards, Evvy
20150217
Just wanted to say how pleased we are with the glass porch fitted by your company yesterday it looks stunning.
compliments as well to your installers who were apart from being very skilled fitters were clean, tidy and courteous and as such a credit to your company.
I have had first class service from FGC from the day I first spoke to Adrian about my idea through to installation.
I will arrange to pay the outstanding balance for the work today.
thanks again and kind regards Chris
Chris, Essex
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