We have patio doors and a large matching picture window, these are well designed, manufactured and installed and are noticed and acknowledged by all visitors to our house. The customer service is also excellent so highly recommend these products and company.
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What our customers say
We first saw FGC at the Grand Designs exhibition in the autumn of last year (2019). We have had frameless glass doors and windows fitted to our house extension and they look fabulous from inside and outside, and make the rooms extremely light. Opening these doors is quick and easy. The service has been attentive… and efficient, and survey and installation went as planned. Read more “The most stylish doors!”
I was very impressed with your facilties and how all the aspects of my purchase were explained. Your installers were thorough and polite and finished off the installation well, and would have no problem in reccommending you to others. Your aftercare was very good and prompt. All in alll very impressed with the doors and… very pleased with my purchase. All my friends would like to be able to afford these kind of doors. 20150113 Read more “Mr G H”
Delighted with final result and extremely pleased that I decided on these ‘frameless glass doors’ over conventional bifolds. The company had no end of patience with any pre-order questions that I raised and the factory visit and visit to view an existing installation were very informative and reassuring. The team that fitted were professional, attentive… and extremely competent and the final result excellent and much admired. Thank you. I would not hesitate to recommend the company. Read more “Delighted”
FGC fitters Mick and Baz arrived at 0754hr ready to begin work. They were polite, helpful and fitted in seamlessly with the existing project team responsible for the restoration of this significant village property. The boys worked without fuss, cheerful with a ‘can do’ attitude taking the time to explain the system as they fitted… it. The house belongs to Simon Menzies an old friend from the Army, he and his wife were not present, I am the next door neighbour whose property is affected by the work. In time, I too intend to have the glass curtains fitted at my house. The bizarre coincidence was that our neighbour across the river is Commodore Ron Warwick of Cunard Line, former Master of the QE2 and QM2. He was recently a guest of the Master of The World, regretfully he missed Mick and Baz who had departed when he walked across to photograph the glass curtains for Claire Menzies who commissioned them. The boys said FGC were fitting on The World at some point in the future, Ron has already been in touch with his contacts on the ship! Despite the impressive list of clientele, I think it significant that your product has made a significant transformation to a modest but beautiful traditional, residential village property, opposite a 13th century castle in a conservation area. Once the restoration is complete you should have enthusiastic but competent photographer Commodore Ron Warwick photograph Nunney castle from within the conservatory space of Brook House, and vice versa from the castle looking back at the house. Both views will be stunning. Great product, please pass our collective best wishes to Mick and Baz. S, Poonia Read more “Cheerful with a ‘can do’ attitude”
It is a good time to say to you that while we still very much the windows, the ease of opening, the views closed or open, now that the weather has turned colder we have been struck quick dramatically by the improvement in insulation. The large windows here that you/we have replaced were double glazed… but quite tired – more than we knew it would seem. The whole house has benefitted greatly from your magic. I must give a thank you to all your team that we have come into contact with, they show the company in a very positive light, and have been unfailingly helpful. A mention to your Stowmarket customer, a committed fan who was patient, open and very helpful to us. We both with you the very best of good fortune going forward, and continued success with your products. John Pritchard Suffolk 20161114 Read more “Unfailingly Helpful”
FGC were very informative over the phone and were quick to arrange an appointment for us to see the doors at their showroom. They also gave a number of contacts for us to visit to view existing installations. Installation
FGC installers arrived on time and completed the installation quickly and tidily.… They were very polite and explained fully how to operate the doors before leaving. Some trim that was missing on the day of the installation was installed just a few days later. Questions and concerns
Any questions that we had (e.g. Regarding contact switches) were dealt with fully at the time.
Our concern about the installation (doors not lining up with the steel) was followed up in a timely manner with a site visit from Gary who assured us everything was fine. General
We are very happy with the doors and would recommend FCG.
Staff were always polite and courteous and it is obvious this is a company where customer service matters. 20150724 Read more “Mr S & Mrs M – Leatherhead”
We had been dealing with a large commercial glass door supplier who were extremely slow and unable to meet our requirements for a large opening on our barn. I found your product on the website and came to see you at your farm. You came out the following week and the installation was completed with-in… a month. The installation was not without challenges, but your installers were helpful and found a solution to all the problems. We are extremely pleased with the result and have recommended you to other people. We did have a small problem with one of the doors, but you sent someone to look at it and it was repaired within a week. This is a fantastic product. I would think about offering the door in thicker glass as it would be better for openings of our size. 20150113 Read more “Mr W @ Church Street Sutton Courtney Oxford”
Our FGC sliding doors were installed in May 2018.
Although we have had two relatively minor problems – neither of which stopped the doors from working – FGC have attended very promptly to carry out remedial action.
Excellent customer service from head office and excellent service from install technicians.
Many visitors comment… most favourably on appearance and functionality.
Overall rating 10 out of 10. Read more “Brilliant After Installation Service”
Dealing with FGC has been a straightforward and hassle free experience from start to finish. I had several queries long before placing an order and FGC were always prompt and helpful with the responses. Then at site survey time they attended on time, with courtesy calls leading up to the appointment to keep me advised,… the surveyors were very knowledgeable and again helpful. This gave me great confidence that I’d made the right choice by selecting FGC. I needed to change the installation date numerous times because of my delays at site and they accommodated me without any hassle. I am absolutely delighted with the product which was installed with precision and care. I would have no hesitation in recommending FGC to anyone that is looking for an outstanding “wow” factor product from a company with “wow” factor customer service. Read more “Professional, diligent and friendly with it”
Just wanted to say a big thank you for coming up to Manchester from Kent to service our doors. My wife and I appreciated the service and continue to be really pleased with them. Lots of friends comment on how lovely they look and the window cleaner took your card this week, he is thinking… of calling you! I would happily recommend you to anyone considering having frameless glass curtains. If there is anyone in the area who might want to see them, I am happy for you to contact me to make arrangements. 20150113 Read more “N & S, Manchester”
Updated 5th January 2021 FGC is open for business. We are continuing to observe the appropriate Government guidelines. At the present time, our showroom and factory are closed to the public until further notice. SALES AND QUOTATIONS We … [Read More...] about COVID-19: Keeping our customers and staff safe.