We have had excellent service from our doors, but recently experienced a problem with the handle. FCG sent a team out promptly, they arrived early and fixed the problem to our entire satisfaction quickly, efficiently and politely. A really nice couple of guys and it is a great comfort that when things go wrong, as is almost inevitable, they are fixed without any fuss or bother.
Many thanks.
Excellent Service
We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.
Visit the FGC Showroom
You can now visit our showroom in Strood, Kent.
The full range of Frameless products are on display in wide variety of configurations.
We request you contact us to make an appointment before visiting to avoid overcrowding.
Reviews on Facebook and Google
What our customers say
In addition to the quality of the product – which is stunning, and head an shoulders above anything else on the market – the ongoing support and maintenance is impressive. I had a small issue with the doors recently and their maintenance team came back within 48 hours to resolve everything whilst giving the doors a complete service. Very happy and I wouldRead more “Great post installation service”
frameless glass doors invited me to their workshop to view the glass curtains for myself, and to show me how they were made. Installation was clean and tidy. When they say they are going to turn up, they do, and are always on time.The product looks great. It really does make the refurb seem complete, and finishes off the room nicely, and I have already recommeded FGD to my friends.Read more “Ms A @ Earlsfield road London SW18”
As it happens, we are still sadly not in the house. We should be however at the end of February which will be great!
I can however pretty much respond to the below as I have been able to test the doors.
1. Your performance was excellent from what has been reported by the builders. They mentioned that you were happy to leave you to complete the work and had no problems. They did unfortunately give you a wrong height for the doors meaning their is a little lip on both inside an outside but I can live with that and it is not your fault! With respect to dealing with me – I have been very happy with the service (although I haven’t yet been sent the additional rubber bits agreed) and you sent a copy of the keys promptly after they had not been left in the doors.
2. With regards to the doors – they look great and they slide beautifully … or at least the 1 door I have tried does. The only issue at the moment is that we are protecting them with sheets in front so I cannot exactly see them in all their glory … soon I hope!
With regards to the review, I can write a more complete one when the guys are finished – the question re tidiness is not one I could answer as it is a building site and very messy beforehand so hard to notice additional mess! Joking aside, I’m waiting works to be finished to send you an unbiased review (which I’m sure will be positive) and also to include some nice photos that I would be more than happy for you to display on your website.
Your guys were clean and tidy.
I love the doors and think they are great. I would definitely recommend them. My wife is a little less enamoured with them but the argument we had all along was that between modern and traditional look.
Mr & Mrs Toolan
20150906
We have had these doors for several months now and are very pleased with them. Our initial contact with the company was very positive, the structure and operation of the doors clearly explained. The installation was carried out very efficiently with no disruption and the installers were friendly, their work clean and tidy. Our friends have admired these frameless glass curtains and we would happily recommend them to anyone who was interested.Read more “Mr JR”
We were only at home for one day following the installation. A courier delivering a parcel admired the porch and asked who built it for us. Success I think. Mrs J,Read more “People admiring our new porch”
The design and colour of the doors has modernised the look of the back of the house especially now we do not have lashings of uPVC everywhere.
We were very happy with the service from start to finish. It was refreshing to meet a boss of a company who was honest and clear in his explanations to us and did not go for the hard sell and other tactics that so often blight the industry. He let the excellent product do the talking.
The process from start to finish was great and the installation was completed very professionally in a very short time.
We would be happy to recommend the company to any family or friends and would be happy for potential customers to come and see the doors.
I am happy to have my comments above included on any promotional material should you wish.
M. Parekh
20150906
Read more “New doors and they have transformed our relationship with the outdoor space”
20150113
I am absolutely thrilled with the finished result. You were straightforward to deal with and visiting your site was appreciated. You gave clear statements regarding specification and developed the product to meet our needs. Installation was at the agreed time and there was reassuring and prompt follow-up as the new design needed refining. The product recommends itself… I’m recommending you… and I would certainly buy againRead more “Mr H B @ Kingston”
We have had excellent service from our doors, but recently experienced a problem with the handle. FCG sent a team out promptly, they arrived early and fixed the problem to our entire satisfaction quickly, efficiently and politely. A really nice couple of guys and it is a great comfort that when things go wrong, as is almost inevitable, they are fixed without any fuss or bother. ManyRead more “Excellent Service”
Thank you for a brilliant product I am so glad I chose FGC for my windows/doors everybody who sees them is so impressed by them but mostly my wife and myself! Thanks again [and your team] Best regards BrianRead more “Thank you for a brilliant product”
We have been amazing our friends and family with our FGC since we had it installed a few weeks ago. Every ‘trade’ that is working on site has been fascinated and suitably impressed with the product and engineering. We are over the moon as it has really been the star of our home extension. Thanks too to the installers who wereRead more “Wonderful”
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