We have had excellent service from our doors, but recently experienced a problem with the handle. FCG sent a team out promptly, they arrived early and fixed the problem to our entire satisfaction quickly, efficiently and politely. A really nice couple of guys and it is a great comfort that when things go wrong, as is almost inevitable, they are fixed without any fuss or bother.
Many thanks.
Excellent Service
We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.
Visit the FGC Showroom
You can now visit our showroom in Strood, Kent.
The full range of Frameless products are on display in wide variety of configurations.
We request you contact us to make an appointment before visiting to avoid overcrowding.
Reviews on Facebook and Google
Our experience with FGC was excellent from start to finish, they were professional from our first contact right through to completion and we are delighted with the end product - it has added real kerb appeal and has exceeded our expectations.
Our small job was handled extremely professionally from start to finish and we are very pleased with the results.
Very happy with the service I have received, everything went smoothly no issues, I was kept up to date throughout the process and the fitting team were very professional, polite and friendly I would recommend fgc to anyone thank you
Great product with diligent, professional staff from start to finish. Highly recommended.
Firstly I have to say a huge thank you to Paul the owner of FGC for being willing to take on the job of sorting out the extremely shoddy and poor installation of the Origin doors and windows fitted on my new build home, when it was built. And replacing the damaged gaskets. I had your guys with me for two days this week. What a breath of fresh air comparted to the people of originally installed my doors and windows. Extremely professional and lovely chaps. They worked tirelessly to sort out the many issues we had. Would absolutely recommend 100% THANK YOU !
Response from the owner: Good Morning Paul, Thank you for taking the time to share your positive experience with us. We are absolutely delighted to receive it and are pleased we were able to resolve the issues for you. It’s been a pleasure working with you. If you have any further need in the future, please do not hesitate to contact us.
Very helpful and good communication, great product. Thank you.
Very happy with doors. Look great. The installation was quick and straightforward.Will recommend
FGC were brilliant. Great advice on the best windows to get. Extremely good installation. Always ready to solve any installation or manufacturing issues. We are extremely happy with the end result!
Frameless windows were brilliant, Liam Alfie and James were great, polite, courteous, and left the site clean and tidy. The windows look amazing, Great service from start to finish. Many Thanks
We love these doors and look forward to having them open a bit more once the patio has ben completed. They really have a "wow" factor and this becomes a double "wow" when people are shown how the corner can be completely opened up. It was about a year from my first enquiry to the doors being installed as there was a considerable amount of building work required to prepare the room. throughout this period I remained in touch with FGC and the service was exceptional. The installation team was on site for a day, starting early and working through to completion before driving back to Kent!! We have been really pleased with the standard of workmanship and even had compliments from other tradesmen working on the room (most of whom had never seen doors like this). These are expensive doors but the price difference from a normal set of bi-folds was well worth it for the uninterrupted view you get. The doors were installed in February but I have held off doing the review until the room was more finished so I could post a more representative picture. Once the patio is done the look will be even better than we originally envisaged. I have attached a few pictures of the room (the white table is only a temporary measure while we wait for the new coffee table).
From first contact to installation, my interactions with FGC have been easy, fast and professional. The end product is superb, we are so happy with our new doors - wish we had done this years ago. Well done FGC!!
This is the second time we have installed FGC and we are very happy with our second installation- very sleek and stylish and all staff very helpful, thanks
Frameless Glass Curtains have few competitors so they could take a lax approach to their work. However, that is not the case. We have had a porch installed in a space that was not square or aligned. The service from survey to finish has been above standard. Barry’s attention to detail and determination that the work would not be complete until his high standards were met was much appreciated. The communication from the admin side was clear and helpful. So all in all we will be using Frameless Glass again and have no hesitation in recommending them.
Brilliant product, what a difference, no frames to block our view of the Brecon Beacons. The service has been the best I think I have ever received and the fitting team were faultless - they travelled 5 hours to get to us in Wales, arriving 30 minutes early, working flat out without a break for 9 hours before driving 5 hours back, all without one complaint!!
Ordered Crittal-style French doors in aluminium. The doors look fantastic and are so much better than the ancient sliding doors I had before. The company were very friendly and easy to deal with. They were understanding of my delays due to a flood. The installers were professional and polite and poor things had to work on the hottest day of the year. Would definitely recommend FGC.
Really great service from this family run company. We love the doors and the install was top notch. Thanks!
Great service and amazing finish! Would highly recommend!
Highly competent office and site staff, great product and at a fair price. Couldn't be happier with the entire experience and end result.
From the beginning to the end, everyone at FGC have been amazing. I knew straight away that the glazing FGC would provide and install would be spectacular and how right that was! The FGC glazing allows our Edwardian stained glass door to still be a main feature and in fact it shows it off perfectly. We are so happy with the end result and can’t praise FGC highly enough, somehow 5 stars doesn’t seem to be high enough.
Their windows are second to none. No other company in Germany, UK or anywhere else can produce such a fabulous product.Any issues that has come up, they always come & fix it. The staff are so nice and polite. For a small company they do really a great job over all. The main things are the frameless bifolds that you hardly have any frame in the line of vision and there is a 5 years guarantee. Mr & Mrs Jahedi
Delighted with our new frameless glass doors. Had lots of lovely comments, even all the trades who have been working on our house have said they've not seen anything like them. Great having something a little unusual. The quality of the doors is of a very high standard. The service from FGC has been very good too, from ordering through to installation. All went very smoothly with no problems. Paid a bit more than regular bifolds, but worth every penny. Best decision, no regrets at all.
Great service and very welcoming for my father and I. Adrian in particular was very efficient, gave great pertinent advice and guidance on my future purchase!
Excellent in all aspects from initial viewing in showroom to actual installation.
Excellent service and product from FGC.I have a glass-box conservatory, built with structural glass about 20 years ago. The 2 sliding doors needed replacing, along with 2 side panels, and I contacted dozens of companies selling conservatory doors and none of them were prepared to install their doors because of the perceived risks of working with structural glass.Then I found FGC who, with no fuss at all, carried out a survey, provided a very reasonable quote for the doors/panels and then installed the doors/panels on the agreed date.Communication with the FGC office was always quick and easy. The surveyor and installation team were efficient and courteous. The product works beautifully.We can now use our conservatory again. Thanks FGC.
Great company with excellent, friendly and responsive service, the guys were helpful and efficient with the installation and the slide and turn doors are a fantastic product.
Fantastic service from start to finish, from the surveying, contact with office to the workmen. I have experience through work of a number of companies providing similar products and these guys have been by far the best to deal with
FGC installed a two-panel frameless glass door at our property yesterday. Wow!! the installation is exactly as discussed, and was carried out by two of FGC's team members who were so professional and courteous. They were excellent, and we have no hesitation in recommending FGC and their team to anyone considering such an installation.We are delighted with the installation, and very pleased we chose FGC.Well done FGC!!
The quality of the windows / doors are second to none.The customer service was first class from placing the order to installation we were kept informed at every step.The installation team led by Richard left our house and patio cleaner than when they arrivedI would recommend FGC 100%Tony- Burnley
From start to finish everything was excellent.Fab u lasThank you
BRILLIANT SERVICE FROM START TO FINISHHighly recommended.
We purchased a beautiful Origin sliding door and side window from FGC. FGC installed the sliding door and window on time, however the sliding door did not fit correctly. Issues can happen. FGC made the process of re-surveying and re-installation very simple. FGC is a very pleasant and professional company to deal with. We are very happy with their service and would strongly recommend them.
I love my doors! It’s transformed my place. The people are great, no nonsense, organised and efficient. I’d recommend them to anyone
Excellent planning and product advice. All the staff were polite courteous and friendly.On the day of the installation, the team arrived bang on time -we live in Wales so a long drive from Kent! They had the job done by lunchtime (fitting a sliding patio door) and I have to say that on first impression of the unit, it looks and feels like solid quality.
We had a 5m stretch of these wonderful doors installed several years ago and have been very happy with the uninterrupted view of the garden that they allow from the living room. They are admired by every tradesman who sees them. A minor problem we experienced with water ingress last year was promptly and effectively resolved, and the doors were serviced for free at the same time.
Response from the owner: Hello Ian, thank you very much for leaving us a review and glad you're happy with your doors and our service.
Great staff and great products! Have visited the showroom to view doors, really loved all of them! Have referred to a friend - Can't recommend enough
Really great doors. Really are something different. Expensive, but you really pay for what you get here.
What our customers say
We are very pleased with the glass curtains, which do what we want them to – separate the house and conservatory, meeting building regs, but as unobtrusively as possible. We were very happy with the service we received and the efficiency of those who fitted the curtains and we would have no hesitation in recommending both yourselves and the product.Read more “Mr A B”
As it happens, we are still sadly not in the house. We should be however at the end of February which will be great! I can however pretty much respond to the below as I have been able to test the doors. 1. Your performance was excellent from what has been reported by the builders. They mentioned that you were happy to leave you to complete the work and had no problems. They did unfortunately
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As it happens, we are still sadly not in the house. We should be however at the end of February which will be great!
I can however pretty much respond to the below as I have been able to test the doors.
1. Your performance was excellent from what has been reported by the builders. They mentioned that you were happy to leave you to complete the work and had no problems. They did unfortunately give you a wrong height for the doors meaning their is a little lip on both inside an outside but I can live with that and it is not your fault! With respect to dealing with me – I have been very happy with the service (although I haven’t yet been sent the additional rubber bits agreed) and you sent a copy of the keys promptly after they had not been left in the doors.
2. With regards to the doors – they look great and they slide beautifully … or at least the 1 door I have tried does. The only issue at the moment is that we are protecting them with sheets in front so I cannot exactly see them in all their glory … soon I hope!
With regards to the review, I can write a more complete one when the guys are finished – the question re tidiness is not one I could answer as it is a building site and very messy beforehand so hard to notice additional mess! Joking aside, I’m waiting works to be finished to send you an unbiased review (which I’m sure will be positive) and also to include some nice photos that I would be more than happy for you to display on your website.
The service I received from FGD was professional and prompt from the initial on site survey through to installation and completion. Added to this the finished product has exceeded my expectations. It has enhanced my home with style and individuality, and enabled me to make use of the space in a way that is ‘unique’.Read more “Mr Mrs H @ Bucklebury West Berkshire”
“Thank you again for a great installation, we are really enjoying the extra light.” I will be sending a load more images your way at some pointRead more “A great installation”
Mr T – Woking
We had been looking for ages for the solution to fill two large spaces leading from the house to our new Orangery. From the moment Gary showed us the product at Partridge Farm we knew it was just what we wanted. A year later and we are still delighted. We broke one of the glass handles the other day and they have just left after fixing a replacement FOC. Hows that for service?Read more “Mr M W”
There is no comparison between the usual bifold door products and the products provided by FGC. We visited FGC to see the manufacturing process and view their unique system. We were hooked, after a simple ordering process and site visit our 2 sets of replacement doors were fitted quickly and in a very professional manner. Now we have uninterrupted views of the Channel from our fabulous glass curtains. The best home improvement product availableRead more “A Unique and Stylish System”
Philip Hills
Phil - Kent
The service from your company has been exceptional throughout, cannot faultRead more “The service from your company”
Mr Thomas
Mr Thomas
Initial contact FGC were very informative over the phone and were quick to arrange an appointment for us to see the doors at their showroom. They also gave a number of contacts for us to visit to view existing installations. Installation FGC installers arrived on time and completed the installation quickly and tidily. They were very polite and explained fully how to operate the doors before leaving. Some trim that was missing on the day
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Initial contact
FGC were very informative over the phone and were quick to arrange an appointment for us to see the doors at their showroom. They also gave a number of contacts for us to visit to view existing installations.
Installation
FGC installers arrived on time and completed the installation quickly and tidily. They were very polite and explained fully how to operate the doors before leaving. Some trim that was missing on the day of the installation was installed just a few days later.
Questions and concerns
Any questions that we had (e.g. Regarding contact switches) were dealt with fully at the time.
Our concern about the installation (doors not lining up with the steel) was followed up in a timely manner with a site visit from Gary who assured us everything was fine.
General
We are very happy with the doors and would recommend FCG.
Staff were always polite and courteous and it is obvious this is a company where customer service matters.
20150724
FGC were very informative over the phone and were quick to arrange an appointment for us to see the doors at their showroom. They also gave a number of contacts for us to visit to view existing installations.
Installation
FGC installers arrived on time and completed the installation quickly and tidily. They were very polite and explained fully how to operate the doors before leaving. Some trim that was missing on the day of the installation was installed just a few days later.
Questions and concerns
Any questions that we had (e.g. Regarding contact switches) were dealt with fully at the time.
Our concern about the installation (doors not lining up with the steel) was followed up in a timely manner with a site visit from Gary who assured us everything was fine.
General
We are very happy with the doors and would recommend FCG.
Staff were always polite and courteous and it is obvious this is a company where customer service matters.
20150724
We had our doors fitted in 2015 and have been very pleased with them. As with most things there are times when an adjustment is required to the doors or in our case a door needing to be replaced as it had developed a problem with condensation. The company has been very good at resolving these matters in an efficient and timely manner. We highly recommend the product which has made a big difference to
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We had our doors fitted in 2015 and have been very pleased with them.
As with most things there are times when an adjustment is required to the doors or in our case a door needing to be replaced as it had developed a problem with condensation. The company has been very good at resolving these matters in an efficient and timely manner.
We highly recommend the product which has made a big difference to how we interact between our house and the garden.
As with most things there are times when an adjustment is required to the doors or in our case a door needing to be replaced as it had developed a problem with condensation. The company has been very good at resolving these matters in an efficient and timely manner.
We highly recommend the product which has made a big difference to how we interact between our house and the garden.
Sunil Parekh
S Parekh
Feedback-wise all very good. No complaints at all. Not only would recommend but plan to buy another one in a year or two! Happy for you to put me down as a demo person and when the house(s) is finished you’d be welcome to have a video of the doors opening / closing as you have on your website as the views will be amazing. Cheers, Robert. You can read about this project here: http://www.fgc.dev/frameless-bifolding-doors-in-a-house-made-of-straw/Read more “No complaints at all”
In addition to the quality of the product – which is stunning, and head an shoulders above anything else on the market – the ongoing support and maintenance is impressive. I had a small issue with the doors recently and their maintenance team came back within 48 hours to resolve everything whilst giving the doors a complete service. Very happy and I wouldRead more “Great post installation service”
Richard Crowley
Richard
Thank very much – we are so happy with the windows !! I cant wait for next Spring when we can use them properlyRead more “Thank very much – we”
Mrs Robertson
Mrs Robertson
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