We have had excellent service from our doors, but recently experienced a problem with the handle. FCG sent a team out promptly, they arrived early and fixed the problem to our entire satisfaction quickly, efficiently and politely. A really nice couple of guys and it is a great comfort that when things go wrong, as is almost inevitable, they are fixed without any fuss or bother.
Many thanks.
Excellent Service
FINANCE OPTIONS AVAILABLE
What our customers say
Mr & Mrs B – SW11
We are very pleased by the results the only comment will be re protecting the work area to avoid dust or waste . 😉 As to how we were from initial contact (were we polite)? Yes great service and very responsive Arranging installation (were we on time and on schedule) Yes Were we clean and… tidy? Not really as mention above And finally are you pleased with our doors (would you Recommend us)? Yes and Yes May I also ask if you would like to be on our list of completed installations? Yes As we often get asked if we have anything people living locally can view
We pay £50 each client and an extra £50 if they buy our product We will be happy to welcome future customers if this can help 20150724 Read more “Mr & Mrs B – SW11”
A rare thing
Serrvice. Good, old-fashioned service. Your team turned up a day early. And were courteous , efficient and helpful. That doesn’t happen too often nowadays.
Start to Finish
From that first phone I knew I had found the product and the company! We wanted an internal glass partition and a bespoke fit. It arrived on time to the exact specifications detailed and was fitted by genuinely helpful guys who want the product to look good and work well. All the staff at the… office were helpful and attentive! Cracking company and ethos! Use them 👍 Read more “Start to Finish”
Wonderful
We have been amazing our friends and family with our FGC since we had it installed a few weeks ago. Every ‘trade’ that is working on site has been fascinated and suitably impressed with the product and engineering. We are over the moon as it has really been the star of our home extension. Thanks… too to the installers who were great! Read more “Wonderful”
Paragons of politeness and efficiency
The two chaps who came were great paragons of politeness and efficiency. Regards,
See for yourself this brilliant design
“Visiting the FGC factory before a site viewing was the best decision we made. Very few of the reviewers make any mention of the apparent simplicity that disguises the cleverness and ingenuity in this way of dealing with a large size glazed opening. At the factory the finer details behind the design were explained, and… the level of engineering precision became apparent. A later site viewing and meeting an existing owner only further confirmed what we had seen at the factory, and reinforced our belief that FGC was absolutely the only product suitable for this house. Since the installation, a dramatic improvement in insulation and noise attenuation was immediately apparent when the window is closed, but the ease with which the window can be opened up and stowed discreetly to one side is quite breath taking and magical. If you have considered FGC and have read this far, I urge you to contact them and see for yourself this brilliant design. Mr John Pritchard, August 2016 20160926 Read more “See for yourself this brilliant design”
Excellent product and service
We have just had sliding doors fitted to a barn conversion and are delighted with the result. The ordering, measuring and supply all went very smoothly, very creditable given the present difficulties. The fitting team arrived exactly on time and did a very professional job with great attention to detail…and very nice chaps too. I… can thoroughly recommend FGC. Read more “Excellent product and service”
Mr A B
We are very pleased with the glass curtains, which do what we want them to – separate the house and conservatory, meeting building regs, but as unobtrusively as possible. We were very happy with the service we received and the efficiency of those who fitted the curtains and we would have no hesitation in recommending… both yourselves and the product. 20150113 Read more “Mr A B”
Wonderful product and great service
Following the installation of our new FGC porch, I wanted to give a recommendation for the excellent and diligent service, and wonderful product we received from FGC. Numerous people have commented since we had the work done, and it has clearly added value – both visually and financially – to our property. Also, when the… guys came to fit the product, it was noted that there was a slight flaw in one of the specially shaped pieces of glass which to be honest I didn’t even spot. They noted this, informed us, left the porch in a fitted but completely safe and usable state, they then remanufactured a replacement piece and arranged a special visit (a 300+ mile round trip) to come and refit the part in question. Their service, commitment and attention to detail was incredible both on the road and from the office. A really good company to do business with. Read more “Wonderful product and great service”
Mr W @ Church Street Sutton Courtney Oxford
We had been dealing with a large commercial glass door supplier who were extremely slow and unable to meet our requirements for a large opening on our barn. I found your product on the website and came to see you at your farm. You came out the following week and the installation was completed with-in… a month. The installation was not without challenges, but your installers were helpful and found a solution to all the problems. We are extremely pleased with the result and have recommended you to other people. We did have a small problem with one of the doors, but you sent someone to look at it and it was repaired within a week. This is a fantastic product. I would think about offering the door in thicker glass as it would be better for openings of our size. 20150113 Read more “Mr W @ Church Street Sutton Courtney Oxford”
Happy with all your support
The bottom line, I am happy with all your support to get me the financial support for this project. Without your help the project would not have been realised.
Mrs M @ Beaumont Close London SW15
We were very happy with the service offered from start to finish. The frameless glass doors are a perfect solution to our extension and have received many compliments.The workmen who installed the doors were courteous and efficient, the job completed in a few hours, we had a slight problem that needed attending to and this… was resolved immediately. We would not hesitate to recommend this company and their wonderful products. 20150113 Read more “Mrs M @ Beaumont Close London SW15”
COVID-19: Keeping our customers and staff safe.
Updated 5th January 2021 FGC is open for business. We are continuing to observe the appropriate Government guidelines. At the present time, our showroom and factory are closed to the public until further notice. SALES AND QUOTATIONS We … [Read More...] about COVID-19: Keeping our customers and staff safe.