The amazing glass door has transformed our kitchen and given it a wonderful inside/outside living feel and flooded the room with sunlight. It’s a fantastic product. The whole team at FGC were superb.
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What our customers say
We recently bought our house with Frameless glass curtains installed and they certainly give a wow factor to our London Victorian cottage – admired by all our visitors – the aftercare service and warranty has been excellent . Many thanks
We had our doors fitted in 2015 and have been very pleased with them. As with most things there are times when an adjustment is required to the doors or in our case a door needing to be replaced as it had developed a problem with condensation. The company has been very good at resolving… these matters in an efficient and timely manner. We highly recommend the product which has made a big difference to how we interact between our house and the garden. Read more “Great aftercare”
Feedback-wise all very good. No complaints at all. Not only would recommend but plan to buy another one in a year or two! Happy for you to put me down as a demo person and when the house(s) is finished you’d be welcome to have a video of the doors opening / closing as you… have on your website as the views will be amazing. Cheers, Robert. You can read about this project here: http://www.fgc.dev/frameless-bifolding-doors-in-a-house-made-of-straw/ 20160926 Read more “No complaints at all”
Regarding your service I would like to make the following comments Web site, initial contact and service My wife saw a product similar to FGC Glass Curtains whilst on holiday. After undertaking a lot of searching on the internet we came across FGC. FGC offered a product we could not find anywhere else, i.e. a… true frameless glass product, no side borders, only the top and bottom running rails. The product looked as if you were looking through a single piece of glass. The web site reflects the quality and aesthetic of the products. My initial phone call to Raie was to get an idea of what could be done and to check a few technical details in this respect she was most helpful and enabled us to plan the job. In the quote we subsequently received ( which met our requirements) was an offer to visit the factory in Kent. We live in the NW but decided to visit when we went down there on a few days holiday. It is worthwhile going to see the product in real life, Gary met us and told us about the Glass Curtains and showed us how the various combinations of door openings, colours, handles etc could be configured – there was no pressure selling at all. We had to wait until some joinery work had been completed but Raie got a technician to visit and survey, we sent final measurements and agreed a time and date for installation. When FGC said they would do something they did on time and were very courteous. Now having the ‘curtains installed we are both very happy with the new look and increased light in our living room. The effect is modern and gives the impression of a much bigger room. A lesson I have learnt is that its best to dispense with a wooden surround for your new doors. This only takes up unnecessary space as the track can be fixed into brickwork. I think this would also help in installation, allowing FGC technicians to make the fine adjustments, always best to ask Raie for advice. Finally all of the guys who visited were courteous and pleasant leaving no mess behind. 20150818 Read more “Armstrong”
Q. As to how we were from initial contact (were we polite)? A. Yes, very polite and helpful when I called / emailed. Q. Arranging installation (were we on time and on schedule) A.Yes, the surveyor was informative and on time. Q. Were we clean and tidy? A. I was not onsite when it… was installed, but the there was no mess left after the job. A. And finally are you pleased with our doors (would you Recommend us)? Yes, I am very pleased with the doors. They look great and the operating mechanism is straightforward. I would highly recommend both the doors and service. 20151107 Read more “Highly Recommend both the doors and the service”
From that first phone I knew I had found the product and the company! We wanted an internal glass partition and a bespoke fit. It arrived on time to the exact specifications detailed and was fitted by genuinely helpful guys who want the product to look good and work well. All the staff at the… office were helpful and attentive! Cracking company and ethos! Use them 👍 Read more “Start to Finish”
We had a problem we discovered yesterday -wrote an email Sunday-got a reply Sunday that the engineer would be with us at 7.0am this morning monday!
And he was!- as usual Liam was there on the dot. As a businessman myself I know the importance of great service and great Staff .
Couple… this with a great product no wonder you are a success FGC! Well Done Drew Read more “Great Service”
The installer was excellent. In spite of being let down by another member of the team he got on with with the job in a positive manner. Disruption was kept to a minimum and he cleared and tidied up. He demonstrated how to use the doors, ensured I knew how to operate them and answered… any questions before he left. He is a credit to your company. Overall: I am very pleased with my frameless glass curtains and will recommend them to anyone interested. 20150113 Read more “Mr C, Bournmouth”
Delighted with the new doors – they have exceeded our expectations. Customer service from initial contact to installation was excellent. Staff are professional, helpful and friendly. Would recommend. We would like to be on your list of completed installations as viewing the doors at Weymouth was so helpful in making the decision to order… from you. 20150408 Read more “Mr & Mrs A @ Poole”
We have been amazing our friends and family with our FGC since we had it installed a few weeks ago. Every ‘trade’ that is working on site has been fascinated and suitably impressed with the product and engineering. We are over the moon as it has really been the star of our home extension. Thanks… too to the installers who were great! Read more “Wonderful”
Updated 5th January 2021 FGC is open for business. We are continuing to observe the appropriate Government guidelines. At the present time, our showroom and factory are closed to the public until further notice. SALES AND QUOTATIONS We … [Read More...] about COVID-19: Keeping our customers and staff safe.