Hi Sara
Just to day a big thank you for relating the doors the guys did a great job I had to leave them to it as I was in London
Regards
Melissa
Hi Sara
Just to day a big thank you for relating the doors the guys did a great job I had to leave them to it as I was in London
Regards
Melissa
We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.
You can now visit our showroom in Strood, Kent.
The full range of Frameless products are on display in wide variety of configurations.
We request you contact us to make an appointment before visiting to avoid overcrowding.
As to how we were from initial contact (were we polite)?
Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies! The measuring up part seemed more complicated than it needed to be. The initial drawings and some of the subsequent ones had errors on that I needed to phone and change (e.g. the wrong colour number, incorrect measurements – numbers in the wrong order etc), and it made me apprehensive that the correct measurements were fully understood by all. Phone calls into Gary and Paul were really helpful, but I didn’t find the visit from Steve very helpful or his subsequent amendments. The pencil drawings that come out with the final quote were not clear, and with such an expense I think I would have felt more reassured with a clear technical drawing.
Arranging installation (were we on time and on schedule)
Yes (bit delayed by traffic but called and updated us). Quick installation, good explanation of how they worked
Were we clean and tidy? Yes very
And finally are you pleased with our doors (would you Recommend us)?
Really pleased, they look great and I would definitely recommend you for this product.
20160115
Thank you for a good job even though there were a few issues along the way. Chris and I will have no hesitation in recommending your company, products and services to others. Kind regards Mike and Chris RodwellRead more “No hesitation in recommending your company”
On first contact you talked and demonstrated the unit, the installers were very polite, clean and tidy. I am very pleased with the product and I would recommend FGD to other people.Read more “Mr E @ Elmwood lane Berwick on Elmet”
Feedback-wise all very good. No complaints at all. Not only would recommend but plan to buy another one in a year or two! Happy for you to put me down as a demo person and when the house(s) is finished you’d be welcome to have a video of the doors opening / closing as you have on your website as the views will be amazing. Cheers, Robert. You can read about this project here: http://www.fgc.dev/frameless-bifolding-doors-in-a-house-made-of-straw/Read more “No complaints at all”
This is a professional operation with excellent after sales care. VeryRead more “Frameless Glass Doors”
The Glass Curtains are all that you promised….and are much admired. We are delighted with the transformation to the dining area now that the decoration is complete. Will forward cheque by post tomorrow( Friday) and some pictures by E . Don’t hesitate to use us as a satisfiedRead more “Delighted with the transformation”
I have nothing but praise for FGC who have just replaced a panel in my frameless glass curtain which is almost 10years old…there was no quibble and they replaced it quickly and efficiently…I would recommend their frameless product to anyone wanting a stunning addition to their home..with 5 starRead more “I have nothing but praise”
We chose FGC because we wanted something unique to connect both garden and our new room. Unique design, simple flawless construction, ease of use and durable construction all fit perfectly with what we wanted. FGC further enhanced the fit with great service and on site installation, answering any further queries we had very quickly. 20150112 MrRead more “Mr PM”
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Published on October 31, 2017
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