we are very pleased with our new porch door which enhances the look of our Victorian house. Very professional job from beginning to end with a great deal of trouble taken to get the measurements exactly right.
Porch Door
We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.
Visit the FGC Showroom
You can now visit our showroom in Strood, Kent.
The full range of Frameless products are on display in wide variety of configurations.
We request you contact us to make an appointment before visiting to avoid overcrowding.
Reviews on Facebook and Google
What our customers say
The Glass Curtains are all that you promised….and are much admired. We are delighted with the transformation to the dining area now that the decoration is complete. Will forward cheque by post tomorrow( Friday) and some pictures by E . Don’t hesitate to use us as a satisfiedRead more “Delighted with the transformation”
As to how we were from initial contact (were we polite)?
Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies! The measuring up part seemed more complicated than it needed to be. The initial drawings and some of the subsequent ones had errors on that I needed to phone and change (e.g. the wrong colour number, incorrect measurements – numbers in the wrong order etc), and it made me apprehensive that the correct measurements were fully understood by all. Phone calls into Gary and Paul were really helpful, but I didn’t find the visit from Steve very helpful or his subsequent amendments. The pencil drawings that come out with the final quote were not clear, and with such an expense I think I would have felt more reassured with a clear technical drawing.
Arranging installation (were we on time and on schedule)
Yes (bit delayed by traffic but called and updated us). Quick installation, good explanation of how they worked
Were we clean and tidy? Yes very
And finally are you pleased with our doors (would you Recommend us)?
Really pleased, they look great and I would definitely recommend you for this product.
20160115
We are absolutely delighted with our frameless glass doors. They have transformed our living area in terms of light and space, giving a contemporary feel. The whole process has been very efficient and the fitters who came to install the doors were excellent. I would definitelyRead more “Brilliant!”
Feedback-wise all very good. No complaints at all. Not only would recommend but plan to buy another one in a year or two! Happy for you to put me down as a demo person and when the house(s) is finished you’d be welcome to have a video of the doors opening / closing as you have on your website as the views will be amazing. Cheers, Robert. You can read about this project here: http://www.fgc.dev/frameless-bifolding-doors-in-a-house-made-of-straw/Read more “No complaints at all”
Our windows look great and certainly get the wow factor with visitors… Fitters were great, polite, very quick very tidy and helpful in advice. Yes we would recommend..Read more “P & J”
As to how we were from initial contact (were we polite)?
Yes great service and very responsive
Arranging installation (were we on time and on schedule)
Yes
Were we clean and tidy?
Not really as mention above
And finally are you pleased with our doors (would you Recommend us)?
Yes and Yes
May I also ask if you would like to be on our list of completed installations?
Yes
As we often get asked if we have anything people living locally can view
We pay £50 each client and an extra £50 if they buy our product
We will be happy to welcome future customers if this can help
20150724
We are really thrilled with our doors and the whole process carried out by yourselves. Thank you so much again. Mrs NewellRead more “Really Thrilled”
The team that fitted were professional, attentive and extremely competent and the final result excellent and much admired. Thank you. I would not hesitate to recommend the company.
Thank you for your excellent after sales customer service it is exceptional. The track coating was repaired to a very high standard by Dan the “Magic Man”, he is very professional and his work is very good, to the point that it is difficult to spot where the repair has been made. Best wishes to all at FGC for a successful future. RegardsRead more “After Sales Customer Service Exceptional”
The bottom line, I am happy with all your support to get me the financial support for this project. Without your help the project would not have beenRead more “Happy with all your support”
Furthermore, the installers were very professional, on time, polite, tidy, hard working and went out of their way to ensure we were comfortable operating the doors before they left. The only negative experience was the survey, feedback I shared with Adrian as we needed his involvement to resolve the matter. Although we had agreed a 3 door configuration (this was confirmed as within tolerance by the factory) the surveyor persistently tried to make us change to 4 doors and he even attempted to influence our builder to make us change which we found unacceptable. Additionally it appears the measurements taken were incorrect because the doors were manufactured 20mm too tall and we had to grind the brickwork to make the opening bigger which, along with phone calls and deliberations on site with our builder, meant an delay of over an hour before the install could begin.
Despite this negative aspect we are really happy with the doors and would to recommend them to any prospective customer as well as being included on your list of completed installations.
20150724
When you add to that great (and friendly service), and a knowledge of the usage of the product that helps you to plan your project to work well with the doors, you have a winning combination. We’re delighted with our purchase…
Read more “Superb service combined with outstanding designed product”
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