Thank you for supply and fitting the beautiful bi folding doors to one of our bespoke projects. Customer service has been second to none. Timescales have all been met as promised. Would definitely use this company again in the future.
Fantastic company.
We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.
Visit the FGC Showroom
You can now visit our showroom in Strood, Kent.
The full range of Frameless products are on display in wide variety of configurations.
We request you contact us to make an appointment before visiting to avoid overcrowding.
Reviews on Facebook and Google
What our customers say
FGC requested pictures of the seals and sent some samples free of charge for what they thought may help me. After trying them and finding out they were not wide enough, FGC said they will continue to investigate to try and find suitable replacements. I consider FGC customer service to be exceptional through continuous support via email, knowing they will not get a large profit from a few weather strips.
If I were to replace my glass curtains I would be contacting FGC knowing the customer service was second to none. I give them a 5 star rating.
We are very pleased with the glass curtains, which do what we want them to – separate the house and conservatory, meeting building regs, but as unobtrusively as possible. We were very happy with the service we received and the efficiency of those who fitted the curtains and we would have no hesitation in recommending both yourselves and the product.Read more “Mr A B”
I was also so impressed with the manner and knowledge of your fitters who were not only very engaging but were also so knowledgeable and enthusiastic about the item they were installing. It clearly wasn’t just about a job, it just seemed to be about the ethos of the company, your management and the reason they had come to my home.
It really does feel like we are part of something innovative and we both wish you well in the future.
I must give a thank you to all your team that we have come into contact with, they show the company in a very positive light, and have been unfailingly helpful. A mention to your Stowmarket customer, a committed fan who was patient, open and very helpful to us.
We both with you the very best of good fortune going forward, and continued success with your products.
John Pritchard
Suffolk
20161114
We have been very happy with the service you offer and indeed the product. We found the office responded promptly and the delivery was swift and when promised. The fitting staff were professional, polite and unintrusive. We would be very happy to let people look at our installation.Read more “Mr P – Aylesbury”
As it happens, we are still sadly not in the house. We should be however at the end of February which will be great!
I can however pretty much respond to the below as I have been able to test the doors.
1. Your performance was excellent from what has been reported by the builders. They mentioned that you were happy to leave you to complete the work and had no problems. They did unfortunately give you a wrong height for the doors meaning their is a little lip on both inside an outside but I can live with that and it is not your fault! With respect to dealing with me – I have been very happy with the service (although I haven’t yet been sent the additional rubber bits agreed) and you sent a copy of the keys promptly after they had not been left in the doors.
2. With regards to the doors – they look great and they slide beautifully … or at least the 1 door I have tried does. The only issue at the moment is that we are protecting them with sheets in front so I cannot exactly see them in all their glory … soon I hope!
With regards to the review, I can write a more complete one when the guys are finished – the question re tidiness is not one I could answer as it is a building site and very messy beforehand so hard to notice additional mess! Joking aside, I’m waiting works to be finished to send you an unbiased review (which I’m sure will be positive) and also to include some nice photos that I would be more than happy for you to display on your website.
I can not fault the FGC team and most importantly the doors! We love our new Frameless Glass Curtains. We had a few delays on our project and adjusting the install date was never any problem for FGC. Couldn’t beRead more “Great Product and great service”
As to how we were from initial contact (were we polite)?
Yes great service and very responsive
Arranging installation (were we on time and on schedule)
Yes
Were we clean and tidy?
Not really as mention above
And finally are you pleased with our doors (would you Recommend us)?
Yes and Yes
May I also ask if you would like to be on our list of completed installations?
Yes
As we often get asked if we have anything people living locally can view
We pay £50 each client and an extra £50 if they buy our product
We will be happy to welcome future customers if this can help
20150724
The whole experience with FGC has been really positive from the visit to the factory to the final installation. The glazing is stunning. HighlyRead more “The glazing is stunning”
From the start of contact with your company you have been very professional and communication has been excellent.
The panels now installed look amazing and appearance when compared with usual bi folds or other types of door has to be seen. There is no comparison!
The product is expensive but price should not be compared with other types of doors as the solution is completely different. The statement getting what you pay for is particularly appropriate.
I have no hesitation in recommending you and would be pleased to provide an impartial opinion if potential customers would like to email me directly.
Thank you again
R. Ford
May 2016
20160525
The frameless doors we had fitted are exactly what we had hoped for, they look amazing and bring the outside in and inside out !The service from the company was exceptional at allRead more “Delighted”
Initial contact was by email and a quote came back within a couple of days. More than can be said for some of the other companies we contacted about similar products. We visited the factory for a demonstration and were also put in touch with a relatively local previous customer whom we went to see, to look at the product in the ‘real world’ so to speak and to discuss their experience with the company. This was a very positive visit and we decided to go ahead with ordering. After some negotiation on price (this is not a cheap product, but you get what you pay for!) the order was placed, a site survey was carried out, and we awaited a call for an installation date. This came much sooner than anticipated which was great. On the installation day, the three installers arrived on time at 08:00 and they were done by 16:00. It took twice as long as anticipated due to them having to drill out concrete to lay the track. There was not one grumble about this, they were all polite and friendly guys. Quite a lot of mess was made by the installation, mainly due to drilling into concrete, but the guys were careful to clean up after themselves as best they could.
20150218
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