Thank you for supply and fitting the beautiful bi folding doors to one of our bespoke projects. Customer service has been second to none. Timescales have all been met as promised. Would definitely use this company again in the future.
Fantastic company.
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What our customers say
Scrimgeour
As to how we were from initial contact (were we polite)? Yes a bit abrupt especially the on site visit. Arranging installation (were we on time and on schedule) Excellent. Were we clean and tidy? Good but the windows were left uncleaned so difficult to check for scratches. VG at organising a company to deal… with the scratches + v good service from scratch man. And finally are you pleased with our doors (would you Recommend us)? Wonderful so far. We haven’t used them as the build is still on going. 20150305 Read more “Scrimgeour”
Mr M K @ Saffron Walden
A heartfelt thank you from us. We knew we wanted something a bit special to set off our extension, which has been absolutely essential in making our new home work for the family. We scoured the internet for something that would allow an uninterupted view of the planned garden but would also allow us to… throw back the glass in the summer to bring the garden into the house. As soon as I visited the farm, I felt that the frameless glass doors would be the perfect solution, the ingenuity and build quality set them apart from anything I had seen. Once the decision was made, the process was incredibly painless and I think we had them installed within 4 weeks. The installation team were great, ironing out a few challenges along the way, they finished 2 sets of glass curains in a under a day. They look amazing and make such huge difference to the feel of the room. Can’t wait to get the carpets down to start using it! 20150113 Read more “Mr M K @ Saffron Walden”
Fantastic service
Great all-round service. From measuring, communication to installation.
Not a speck of dirt left in our shop (we are a retail space). Installed in no time at all, staff were very polite and friendly.
Very pleased. Finished door looks amazing.
A Springer
Pearspring
Mr H B @ Kingston
I am absolutely thrilled with the finished result. You were straightforward to deal with and visiting your site was appreciated. You gave clear statements regarding specification and developed the product to meet our needs. Installation was at the agreed time and there was reassuring and prompt follow-up as the new design needed refining. The product… recommends itself… I’m recommending you… and I would certainly buy again 20150113 Read more “Mr H B @ Kingston”
A big thank you
Hi Sara Just to day a big thank you for relating the doors the guys did a great job I had to leave them to it as I was in London Regards Melissa
Mellissa
Mr E @ Elmwood lane Berwick on Elmet
On first contact you talked and demonstrated the unit, the installers were very polite, clean and tidy. I am very pleased with the product and I would recommend FGD to other people. 20150113
Happy with all your support
The bottom line, I am happy with all your support to get me the financial support for this project. Without your help the project would not have been realised.
Bashir
Bashire in Cambridge
Absolutely thrilled with the doors
We are absolutely thrilled with the doors and thank you all very much.
The service has been exemplary from the office to the surveyor to Mick & John fitting.
We would not hesitate to recommend you. Mr & Mrs N, Chelmsford
Mr and Mrs N
Baldwin – Lincoln
May I ask you for a review on how we performed? – all very good except that it took a month to get the correct size of glass doors after the wrong sized ones turned up on initial installation – good job it wasn’t winter or might have been having a different conversation. I appreciate… this was an error at the factory. In response to my initial query– Paul fitted a locking handle to the outside of the door on the second visit which helps. We just need to solve the air gaps when the door is not sealed. How were we from initial contact (were we polite)? – Paul and Ricky were very helpful, polite and knowledgeable – please pass on my thanks to them both. Arranging installation (were we on time and on schedule) – Both visits on time for 08:00 Were we clean and tidy? – yes And finally are you pleased with our doors (would you Recommend us)? – Yes – I’m very pleased so far – look great and of good quality, feel solid and safe. I’ll know better though after a few months of constant use from the family…….. In terms of the competition – you are slightly more expensive than a traditional tri fold door. We decided to use you as we were already converts to glass curtains. And we needed the flexibility in the way your doors split and open. I think the majority of people need convincing for some reason. I have an outstanding query ref the sealing of the doors when the handle has not been turned. Paul is developing an idea to help me – I’d really appreciate it if Paul can come back to me as soon as he can. The glass curtains are in constant use all day and my family are not good at going through the doors and then turning the handle to seal….. – Paul knows the details. In terms of making a difference – these glass curtains have replaced some single glazed glass curtains – and there is already a difference in the evening if the temp drops outside and we have them shut. Family getting used to them . Cat is freaked out by them, nobody has run into them yet…. 20150217 Read more “Baldwin – Lincoln”
Exceeds expectations
Just to thank you for great service, it exceeds expectations and is really appreciated. Please circulate around your team and particular thanks to the two guys who completed the work professionally and represented your company very well. Thanks again Reg Ford
Reg Ford
Reg
S. Harrison
As to how we were from initial contact (were we polite)? Adrian was very passionate about the product and did a good job in promoting it. We were very impressed with the factory visit to see process from start to finish. Always found Adrian very helpful and communicative throughout the process. Arranging installation (were we… on time and on schedule) All arrived on time. Were we clean and tidy? Yes 20160115 Read more “S. Harrison”
Delighted with the transformation
The Glass Curtains are all that you promised….and are much admired. We are delighted with the transformation to the dining area now that the decoration is complete. Will forward cheque by post tomorrow( Friday) and some pictures by E . Don’t hesitate to use us as a satisfied customer!
COVID-19: Keeping our customers and staff safe.
ADDITIONAL RESTRICTIONS 5th November 2020 On 31st October the UK Government announced additional restrictions commencing 5th November. Our showroom will therefore remain closed from Thursday 5th November for the four week period announced … [Read More...] about COVID-19: Keeping our customers and staff safe.
