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Brilliant After Installation Service

Our FGC sliding doors were installed in May 2018.
Although we have had two relatively minor problems – neither of which stopped the doors from working – FGC have attended very promptly to carry out remedial action.
Excellent customer service from head office and excellent service from install technicians.
Many visitors comment most favourably on appearance and functionality.
Overall rating 10 out of 10.

What our customers say

Three sided bay window

We used FGC to manufacture and install frameless glass doors on all three sides of a large terrace bay. The design was complex and required a flexible and innovative approach to their existing designs. The result was outstanding – clear uninterrupted views over the countryside and a flexible opening pattern which allows fresh air no

Jonathan Paine
JP

Porch Door

we are very pleased with our new porch door which enhances the look of our Victorian house. Very professional job from beginning to end with a great deal of trouble taken to get the measurements exactly right.

Philip N Brown
Phil & deborah

Mr & Mrs B – SW11

We are very pleased by the results the only comment will be re protecting the work area to avoid dust or waste . ūüėČ As to how we were from initial contact (were we polite)? Yes great service and very responsive Arranging installation (were we on time and on schedule) Yes Were we clean and

Perfect product

These frameless glass walls have made a huge difference to our comfort at home. They are installed between our living rooms and conservatory. When open, they allow heat into the living area on a sunny day (reducing our heating bill) and when shut, they keep the cold and noise out. They are also much better

Heather Glasgow
Heather

Really Pleased

As to how we were from initial contact (were we polite)?   Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies!  The measuring up part seemed more complicated than it needed to

Wonderful

First class frameless clear glass door system excellent fitting team very pleased with product

Susan Summersby
Mrs Paignton

Mr W @ elm Park road London N3

Just a note to let you know how delighted we are with the sliding folding glazed panels installed by your firm at the rear of our house. Friends come into our kitchen now and are just amazed at how the same space has been transformed and opened up, simply by the addition of your glazed

After Sales Customer Service Exceptional

Thank you for your excellent after sales customer service it is exceptional.
The track coating was repaired to a very high standard by Dan the ‚ÄúMagic Man‚ÄĚ, he is very professional and his work is very good, to the point that it is difficult to spot where the repair has been made.
Best

JD

Style Builders, South Croydon

Your fitters were on time on site and I managed to speak with them before they started. They were very helpful and offered me a solution for a small problem we had regarding the level of the bottom track, I was impressed that we found the best solution and they agreed to proceed with the

Luff – Caernarfon

As to how we were from initial contact (were we polite)? Staff were polite and prompt in answering telephone questions. There were technical problems with our installation and staff were open and discussed options and were polite. The fitters were surprised at the distance they had to travel to reach us each time, although we

No comparison!

As to how we were from initial contact (were we polite)?   Initial contact was great! ¬†You may remember that we first visited one of your existing customers in Henley. ¬†I honestly can’t remember the ladies name but she was really helpful, was happy to invite us round the next evening and was clearly delighted

MIKE LEVERS, Hove

Installation of four double-glazed doors, internal to a large bay window arrangement, top floor flat. Initial contact was by email and a quote came back within a couple of days. More than can be said for some of the other companies we contacted about similar products. We visited the factory for a demonstration and were

Published on August 14, 2019

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