Our FGC sliding doors were installed in May 2018.
Although we have had two relatively minor problems – neither of which stopped the doors from working – FGC have attended very promptly to carry out remedial action.
Excellent customer service from head office and excellent service from install technicians.
Many visitors comment most favourably on appearance and functionality.
Overall rating 10 out of 10.
Our FGC sliding doors were installed in May 2018.
FINANCE OPTIONS AVAILABLE
What our customers say
We are both delighted with the FGC product and have no issues with any future viewings. From our perspective the “outside has truly come inside”, we use the decking on a daily basis as the FGC curtains have transformed the house which I think adds a significant value to the property. The only trouble now… is that when we see home improvement programs such as Grand Designs where they suggest using bi-fold doors we end up shouting at the TV saying “use Frameless Glass Curtains instead”! We are in the process of re-decoration and once that is complete we will ping over the pictures for your portfolio. We wish you continued success in the future and look forward to seeing your product on a future Grand Designs programme. Storrie & Ashley, Maidenhead 20160926 Read more “Grand Designs!”
“Visiting the FGC factory before a site viewing was the best decision we made. Very few of the reviewers make any mention of the apparent simplicity that disguises the cleverness and ingenuity in this way of dealing with a large size glazed opening. At the factory the finer details behind the design were explained, and… the level of engineering precision became apparent. A later site viewing and meeting an existing owner only further confirmed what we had seen at the factory, and reinforced our belief that FGC was absolutely the only product suitable for this house. Since the installation, a dramatic improvement in insulation and noise attenuation was immediately apparent when the window is closed, but the ease with which the window can be opened up and stowed discreetly to one side is quite breath taking and magical. If you have considered FGC and have read this far, I urge you to contact them and see for yourself this brilliant design. Mr John Pritchard, August 2016 20160926 Read more “See for yourself this brilliant design”
We struggled to find a supplier to fit a glass balcony. Frameless Glass however were great – they gave us a clear and competitive quote, turned up when they said they would, and just got on and did the job! Friendly guys, and we love the end result which looks good from the outside, and… gives us a lovely uninterrupted view of our garden pond. Read more “We would recommend Frameless Glass Curtains”
I have nothing but praise for FGC who have just replaced a panel in my frameless glass curtain which is almost 10years old…there was no quibble and they replaced it quickly and efficiently…I would recommend their frameless product to anyone wanting a stunning addition to their home..with 5 star service
It is a good time to say to you that while we still very much the windows, the ease of opening, the views closed or open, now that the weather has turned colder we have been struck quick dramatically by the improvement in insulation. The large windows here that you/we have replaced were double glazed… but quite tired – more than we knew it would seem. The whole house has benefitted greatly from your magic. I must give a thank you to all your team that we have come into contact with, they show the company in a very positive light, and have been unfailingly helpful. A mention to your Stowmarket customer, a committed fan who was patient, open and very helpful to us. We both with you the very best of good fortune going forward, and continued success with your products. John Pritchard Suffolk 20161114 Read more “Unfailingly Helpful”
As to how we were from initial contact (were we polite)? Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies! The measuring up part seemed more complicated than it needed to… be. The initial drawings and some of the subsequent ones had errors on that I needed to phone and change (e.g. the wrong colour number, incorrect measurements – numbers in the wrong order etc), and it made me apprehensive that the correct measurements were fully understood by all. Phone calls into Gary and Paul were really helpful, but I didn’t find the visit from Steve very helpful or his subsequent amendments. The pencil drawings that come out with the final quote were not clear, and with such an expense I think I would have felt more reassured with a clear technical drawing. Arranging installation (were we on time and on schedule) Yes (bit delayed by traffic but called and updated us). Quick installation, good explanation of how they worked Were we clean and tidy? Yes very And finally are you pleased with our doors (would you Recommend us)? Really pleased, they look great and I would definitely recommend you for this product. 20160115 Read more “Really Pleased”
I have to say that although I was not on site to see the finished result, the photographs of the work is remarkable and to add to that compliment, our master builder Chris Seviour reported back to me yesterday that he was so impressed with your team and with the final result. Thank you all… for such a tremendous job – I’m hoping to have an article written in Country Living about the house later this year and I will certainly mention you guys! CM Read more “Impressed with your team and with the final result.”
Yes we are very pleased with the doors and would recommend them. Initial contact was done by our neighbour at Kingswood so cannot comment, however, the price we were initially quoted was incorrect and significantly lower than it turned out to be. Not sure why. We at Derwent only had a verbal quotation. The installation… was carried out on time, very politely. Unfortunately as you know the handle broke and no spare. Reasonably clean. For 5 star review note that the paintwork on the front door and window sills does become coated with dust from the drilling and a 5 second wipe down would have enhanced the finished job. We did not receive any official acknowledgement of my initial cheque. So in summary, good product but admin could be improved. 20150112 HP Read more “HP”
Our frameless glass enclosures are used as a product to close off a balcony. Flexible and suitable for any balcony or terrace, they close off the space letting you use it even on colder days as it's covered and protected. We can also design larger … [Read More...] about Frameless glass enclosures
Our steel-look interior bifolding doors take inspiration from heritage, Art-Deco and Scandi-styling. However, ours offer a genuine alternative to other folding sliding doors on the market in this style intended for use inside the home. … [Read More...] about FGC’s steel-look interior bifolding doors
The bespoke internal steel-look doors by FGC, provide an altogether different alternative to conventional aluminium steel-look doors on the market. Contemporary, sought-after and providing the thinnest sightlines. Our Art-Deco, Heritage and … [Read More...] about FGC’s internal steel-look doors