Our FGC sliding doors were installed in May 2018.
Although we have had two relatively minor problems – neither of which stopped the doors from working – FGC have attended very promptly to carry out remedial action.
Excellent customer service from head office and excellent service from install technicians.
Many visitors comment most favourably on appearance and functionality.
Overall rating 10 out of 10.
Brilliant After Installation Service
We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.
Visit the FGC Showroom
You can now visit our showroom in Strood, Kent.
The full range of Frameless products are on display in wide variety of configurations.
We request you contact us to make an appointment before visiting to avoid overcrowding.
Reviews on Facebook and Google
What our customers say
I had several queries long before placing an order and FGC were always prompt and helpful with the responses. Then at site survey time they attended on time, with courtesy calls leading up to the appointment to keep me advised, the surveyors were very knowledgeable and again helpful. This gave me great confidence that I’d made the right choice by selecting FGC.
I needed to change the installation date numerous times because of my delays at site and they accommodated me without any hassle. I am absolutely delighted with the product which was installed with precision and care.
I would have no hesitation in recommending FGC to anyone that is looking for an outstanding “wow” factor product from a company with “wow” factor customer service.
Comment from FGC:
Thank you for your review.
Everything FGC supply is made is to measure and in-house which takes time.
Our innovative product has changed since we first started 11 years ago and is always evolving, we are always looking for ways to improve our design.
20150112
HP
Mr D, Cambs
The bottom line, I am happy with all your support to get me the financial support for this project. Without your help the project would not have beenRead more “Happy with all your support”
How were we from initial contact (were we polite)? – Paul and Ricky were very helpful, polite and knowledgeable – please pass on my thanks to them both.
Arranging installation (were we on time and on schedule) – Both visits on time for 08:00
Were we clean and tidy? – yes
And finally are you pleased with our doors (would you Recommend us)? – Yes – I’m very pleased so far – look great and of good quality, feel solid and safe. I’ll know better though after a few months of constant use from the family…….. In terms of the competition – you are slightly more expensive than a traditional tri fold door. We decided to use you as we were already converts to glass curtains. And we needed the flexibility in the way your doors split and open. I think the majority of people need convincing for some reason.
I have an outstanding query ref the sealing of the doors when the handle has not been turned. Paul is developing an idea to help me – I’d really appreciate it if Paul can come back to me as soon as he can. The glass curtains are in constant use all day and my family are not good at going through the doors and then turning the handle to seal….. – Paul knows the details. In terms of making a difference – these glass curtains have replaced some single glazed glass curtains – and there is already a difference in the evening if the temp drops outside and we have them shut. Family getting used to them . Cat is freaked out by them, nobody has run into them yet….
20150217
We therefore replaced them with the frameless curtain system and could not have been happier. We could only be bothered with the faff of struggling to open the timber doors for special occasions, whereas the new doors we can open much more easily. However most importantly they let in considerably more light.
We were delighted with both actual product and the installation.
Read more “Replacement of Timber Bi Fold Doors with Frameless Curtains”
Arranging installation (were we on time and on schedule) Excellent.
Were we clean and tidy? Good but the windows were left uncleaned so difficult to check for scratches. VG at organising a company to deal with the scratches + v good service from scratch man.
And finally are you pleased with our doors (would you Recommend us)? Wonderful so far. We haven’t used them as the build is still on going.
20150305
Having taken time to investigate the market, we down-selected FGC to undertake the work; our decision being fully vindicated by the quality of the end result and the service received from FGC throughout. From the service delivered, FGC is clearly a family company, which has managed to maintain the family values and personal feel to its customer service and product delivery.
Cannot fault either the service or workmanship delivered by Frameless Glass Curtains, with the end result far exceeding our already high expectations. Accordingly, I would have no hesitation whatsoever in recommending them to our family, friends and colleagues; fully acknowledging a job very well done indeed.
From the first moment of making contact we were given a very personal and friendly service. The survey, fitting and installation were all carried out by helpful and pleasant people. Follow up service was equally good. I am extremely pleased with theRead more “Highly recommended”
20150113
Just wanted to say how pleased we are with the glass porch fitted by your company yesterday it looks stunning.
compliments as well to your installers who were apart from being very skilled fitters were clean, tidy and courteous and as such a credit to your company.
I have had first class service from FGC from the day I first spoke to Adrian about my idea through to installation.
I will arrange to pay the outstanding balance for the work today.
thanks again and kind regards Chris
Chris, Essex
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