After sales

We were recommended to use FGC by our builder and one of us visited a client who had recently had his installation. We have been hampered with delays regarding our lounge where the doors were being installed so it was refreshing to have FGC arrive at 8am and be finsihed installing and waiting for a sign off by 1pm. The work was quick efficient and faultless.
We would highly recommend the product and the service received! 10 out of 10!

We are very pleased by the results the only comment will be re protecting the work area to avoid dust or waste.
As to how we were from initial contact (were we polite)?

Yes great service and very responsive

Arranging installation (were we on time and on schedule)

Yes

Were we clean and tidy?

Not really as mention above

And finally are you pleased with our doors (would you Recommend us)?

Yes and Yes

May I also ask if you would like to be on our list of completed installations?

Yes

As we often get asked if we have anything people living locally can view
We pay £50 each client and an extra £50 if they buy our product

We will be happy to welcome future customers if this can help

20150724

I would like to reiterate that we are very pleased with our new FGC doors. As a Chartered Building Surveyor I was impressed with the installers who were careful, methodical and very professional my wife who is most particular was also very impressed with their cleanliness.
I am sure we will get many years of use from this wonderful addition to our home.
Mr Martin – Portsmouth
Update:
I have already provided a review of your product and company but just to add to that we had a couple of minor scratches on the glass doors and the gentleman who came out to sort them out was very professional clean and tidy and did an excellent job.
The true test of a good company is when things go wrong (which they inevitably do ) they return and resolve the issue quickly and without fuss.
20170130

In short, the product offered by Frameless Glass Curtains is nothing short of excellent. These frameless glass doors are a truly unique system that are really aesthetically pleasing and unlike any other product we could find on the market. The doors are very sleek and elegant and create real impact and wow factor. Our experience with FGC, has been, from start to finish, incredibly professional. We have a small garden which is designed to feel like an additional room to our house, so having frameless doors with minimal interruption to the view was really important to us. Gary was exceptionally helpful when we first enquired about the doors and went to great lengths to answer questions, direct us to specific footage and images on the website to demonstrate installations of a similar size and scale, and very swiftly provided quotations for size variations when we were still in discussion with our architects. When we went to the workshop to view the doors in action we were really impressed with the product – both it’s overall look and the ease with which it could be operated. Gary answered our questions in detail with clear descriptions so we could completely understand how the mechanics would work and be able to pass this information on to our builder. FGC then arranged a site visit with our builder to ensure that the space for the doors was created correctly and to double check all measurements – on this occasion, and all other visits to site, staff were prompt and professional. On installation, the FGC worked on-site with consideration for the rest of the building team and took genuine pride in their work. Since installation, we have had our doors serviced and polished and again experienced a very efficient and friendly team who took great care to minimise their impact on our home. We have already recommended FGC to a number of people who have visited our house since their installation and have no qualms about recommending this product or company to anyone looking for a beautiful, uninterrupted view into their garden.
20150217

These frameless glass walls have made a huge difference to our comfort at home. They are installed between our living rooms and conservatory.
When open, they allow heat into the living area on a sunny day (reducing our heating bill) and when shut, they keep the cold and noise out. They are also much better than bi-folds because there are no frames when shut and when open, the amount of space taken is minimal.
Installation and service by all staff that we’ve been in contact with has been excellent. I would definitely recommend this company and their product to anyone.

From the start to the finish we felt comfortable with your staff and installers.
It was a product just as we had hoped and envisaged for our new House double glazed, frameless glass doors in 4 openings! Perfect.
The doors are a talking point and every body comments on how good they look! They are amazed when we open them to show them off. When the doors were first installed the overall affect was more than we could have hoped for, just exactly what we wanted – on time – in budget and wonderful to look at, the project has been completed to our satisfaction. All your people from Gary to installers obviously take a pride in their work, which is much appreciated. Absolutely brilliant product that we wish you good luck with in the future. A very satisfied customer.
20150113

Yes we are very pleased with the doors and would recommend them. Initial contact was done by our neighbour at Kingswood so cannot comment, however, the price we were initially quoted was incorrect and significantly lower than it turned out to be. Not sure why. We at Derwent only had a verbal quotation. The installation was carried out on time, very politely. Unfortunately as you know the handle broke and no spare. Reasonably clean. For 5 star review note that the paintwork on the front door and window sills does become coated with dust from the drilling and a 5 second wipe down would have enhanced the finished job. We did not receive any official acknowledgement of my initial cheque. So in summary, good product but admin could be improved.
20150112
HP