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Frameless Glass Curtains is Open for Business

With the Coranavirus/Covid-19 in the headlines, we would like to offer our customers our reassurance that we are taking all the measures we can to minimise the risk of infection at our premises, protecting you and our staff.

1. We are taking extra measures with enhanced cleaning, including wiping down our showroom samples after every customer visit and especially door and window handles. This includes any doorways in our premises.

2. Our showrooms/offices have toilet facilities provided with soap, disposable paper towels and hand gel.

3. We are happy to arrange to see you by appointment for a one-to-one consultation if you are concerned about other people coming into our showroom/offices while you are there. Our factory is open and manufacturing our products. Our office staff are working from home with skeleton office staff, however, we are available out of hours and by appointment if you wish to view our products.

4. Our staff are happy to welcome you without the need to shake your hand.

5. We are instructing our fitting teams to observe all the recommended precautions when working in customer houses. We also advise keeping to the safe recommended distance and there is no need to supervise our installers.

6. Showroom staff and fitting teams are fully briefed about the need to self-isolate and not come into work should they feel unwell.

7. We are also happy to talk to you on the phone and have the processes and tools in place to prepare our quotations from your emailed drawings or an initial quotation based on approximate sizes.

Our suppliers also have suitable measures in place and we remain well placed to fulfil customer orders.

We are monitoring the news channels and intend to continue with these procedures to help you until or unless advised otherwise.

What our customers say

City View Projects, Battersea

As to how we were from initial contact (were we polite)? Extremely polite & very helpful. Arranging installation (were we on time and on schedule) Excellent, on time & schedule. Were we clean and tidy? Yes. And finally are you pleased with our doors (would you Recommend us)? My next design & build project I

Mr PM

We chose FGC because we wanted something unique to connect both garden and our new room. Unique design, simple flawless construction, ease of use and durable construction all fit perfectly with what we wanted. FGC further enhanced the fit with great service and on site installation, answering any further queries we had very quickly. 20150112

Mr H B @ Kingston

I am absolutely thrilled with the finished result. You were straightforward to deal with and visiting your site was appreciated. You gave clear statements regarding specification and developed the product to meet our needs. Installation was at the agreed time and there was reassuring and prompt follow-up as the new design needed refining. The product

Brilliant!

We are absolutely delighted with our frameless glass doors. They have transformed our living area in terms of light and space, giving a contemporary feel. The whole process has been very efficient and the fitters who came to install the doors were excellent. I would definitely recommend!

Angie Barker
Angie

Great aftercare

We had our doors fitted in 2015 and have been very pleased with them. As with most things there are times when an adjustment is required to the doors or in our case a door needing to be replaced as it had developed a problem with condensation. The company has been very good at resolving

Sunil Parekh
S Parekh

Mr A B

We are very pleased with the glass curtains, which do what we want them to – separate the house and conservatory, meeting building regs, but as unobtrusively as possible. We were very happy with the service we received and the efficiency of those who fitted the curtains and we would have no hesitation in recommending

It is fabulous

Thank you.  It is fabulous  

J Comley (Margate)
J Comley (Margate)

After Sales Customer Service Exceptional

Thank you for your excellent after sales customer service it is exceptional.
The track coating was repaired to a very high standard by Dan the “Magic Man”, he is very professional and his work is very good, to the point that it is difficult to spot where the repair has been made.
Best

JD

Baldwin – Lincoln

May I ask you for a review on how we performed? – all very good except that it took a month to get the correct size of glass doors after the wrong sized ones turned up on initial installation – good job it wasn’t winter or might have been having a different conversation. I appreciate

Replacement of Timber Bi Fold Doors with Frameless Curtains

When we purchased our house, it had two sets of timber bi fold doors, each spanning an opening of approx. 5m. These caused us a lot of problems with warping through the seasons, and the ration of timber to glass limited the light into the rooms.
We therefore replaced them with the frameless curtain

adam tamburini
Adam

Small maintenance issue

We had a small issue with the opening door, we contacted FGC and they arranged for a team to come. They sorted the issue very quickly then cleaned the runners and door seals, fully tested the operation of the doors and carried an additional mod on the door handle. All done and dusted with an

Keith Delderfield
Keith and Di

Windows look amazing

 We were delighted with the service and standards from Frameless Glass Curtains – everyone at the Company responded really well and work was done on time with minimum of fuss. Workers were polite, did a great job and left everything clean afterwards – and the windows look amazing! We would certainly recommend Frameless Glass Curtains

Published on March 19, 2020

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