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Frameless Glass Balustrades Frequently Asked Questions

Choose a Frameless Glass Balustrade from FGC and enjoy all be benefits of a contemporary feature in your home, inside and out. If you are thinking about renovating a patio, your staircase or you have a flat roof terrace you want to enjoy; our frameless glass balustrades could provide the solution in your home. We answer the most common Frameless Glass Balustrades Frequently Asked Questions.

Frameless Glass Balustrades Frequently Asked Questions

Information about frameless glass balustrades.

Here’s what you should know about frameless glass balustrades. You can contact us via our website or visit our factory and offices in Chatham, Kent.

At FGC our stylish balustrade systems are professionally installed and guaranteed to enhance your home. We work with you to ensure you get the most suitable glass and metal combination with the most beautiful glass and excellent grade of metal, fixtures and fittings.

What is a frameless glass Balustrade?

A balustrade is made from quality toughened safety glass with metal fixtures and fittings attached to a metal handrail. Choose from post and rail systems, wire rope balustrades, all glass systems or decorative glass button designs. Our quality frameless glass balustrades are made in the UK.

Are frameless balustrades suitable for the home?

Absolutely. We have installed these in many residential properties, on flat roofs, as a replacement for old wooden stair bannisters and rails as well as to create a visual barrier and decorative outside patio. You can use our balustrades where internal levels change and in stairwells.

Our frameless glass balustrades are chosen for their quality making them suitable for inside or outside your home. They’re also ideal for bars, shops, restaurants and offices.

What colours are available in frameless glass balustrades?

Our frameless glass balustrades are chosen for the contemporary appearance and this glass and metal work best. We offer satin or polished metals. For the glass, this is clear although obscure or sandblasted glass can be provided on special order.

If you like the chrome effect, we recommend our mirror polished finish.

Do metal balustrades rust?

All metals such as stainless steel will eventually corrode or rust. This depends on the exposure of the balustrade and the routine care and maintenance. Stainless steel remains one of the best options for balustrade systems but will require some maintenance such as regular cleaning with the correct cleaning solutions. Routine cleaning will preserve the life of the metal.

What grade of stainless steel do glass balustrades have?

The grade of steel is chosen to suit the application. There is 304-grade steel or the more durable marine grade 316. 316 stainless steel is suggested for external applications and 304 internally.

What is the quality of balustrade fixtures and fittings?

The fixtures and components used in our frameless glass balustrades are designed for safety first and foremost. You are guaranteed a professional installation with the best quality fixtures and fittings as well as experienced installers that are trained in this specialist product.

All our products vary, but the design is based on bespoke channels, toughened single glass and optional top handrails.

Where do you fit external balustrades?

One of the reasons you choose our frameless slide and fold doors is the big glass panels and minimal frame that connect the inside of your home to the outside. Our balustrades are no exception.

Outside we have fitted our balustrades to balconies, decking areas, provided railings to section off a garden and they look great in front of first floor Juliet Balcony doors or to a barrier on a flat roof. Contact us with your ideas, and we can help.

Don’t forget the handrails and glass are superior quality for outdoor use, the winter climate and the summer sunshine. The grade of metal can be chosen to meet your particular project. All our frameless glass balustrades meet the appropriate British Standards and Building Regulations where they apply.

What is the length of a balustrade handrail?

All our balustrades are bespoke to suit your home. If you are looking for a long handrail, the maximum length is six metres. The bannister ends feature a purpose-designed end cap or plug which comes as a domed, grooved or tapered design.

Do I have to have glass with a frameless balustrade?

As well as glass, there is the option of 4mm steel wire, metal tubes or bars.

How thick is the glass on frameless balustrades?

The glass in your balustrades is designed to suit the installation with safety first with great aesthetics. The thinnest glass available is 10mm thick toughened glass that is immensely strong. We can even provide other glass thicknesses right up to 21mm. The option of laminated glass is available as well. Glass comes in a maximum of 1.2m square.

What is the difference between laminated and toughened glass?

Laminated glass is the windscreen of a car, and toughened glass is on the side and rear windows. Toughened safety glass is up to five times stronger than ordinary glass meaning it is much more resistant to force before it breaks. The thicker the glass, the harder this is. Should toughened glass break it becomes thousands of small pieces of glass that are far less dangerous than glass shards.

Laminated glass is ordinary glass but two panes sandwiched over a plastic inner layer. Should the glass break there the plastic layer ensures it is held together with no glass shards and the whole piece stays together even though it is broken.

What is the ideal height for a balustrade?

We work to the highest standards and current Building Regulations. Building regulations state balustrades should be 900mm high on stairs and 1100mm elsewhere.

If you would like further information, contact us today for a free quotation.

We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.

Visit the FGC Showroom

You can now visit our showroom in Strood, Kent.

The full range of Frameless products are on display in wide variety of configurations.

We request you contact us to make an appointment before visiting to avoid overcrowding.

Find out more about the FGC Kent showroom.

Reviews on Facebook and Google

FGC
Excellent
4.6
Based on 43 reviews
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Our small job was handled extremely professionally from start to finish and we are very pleased with the results.
Very happy with the service I have received, everything went smoothly no issues, I was kept up to date throughout the process and the fitting team were very professional, polite and friendly I would recommend fgc to anyone thank you
Amazing service, great aftercare, incredible product. It was hard to find something that would fit in our house and would have been pleasing to the eye aswell as stylish and modern and unique.From sales to install was smooth and stress free amazing bunch of people to work with I had a great experience
Great product with diligent, professional staff from start to finish. Highly recommended.
Firstly I have to say a huge thank you to Paul the owner of FGC for being willing to take on the job of sorting out the extremely shoddy and poor installation of the Origin doors and windows fitted on my new build home, when it was built. And replacing the damaged gaskets. I had your guys with me for two days this week. What a breath of fresh air comparted to the people of originally installed my doors and windows. Extremely professional and lovely chaps. They worked tirelessly to sort out the many issues we had. Would absolutely recommend 100% THANK YOU !
Response from the owner: Good Morning Paul, Thank you for taking the time to share your positive experience with us. We are absolutely delighted to receive it and are pleased we were able to resolve the issues for you. It’s been a pleasure working with you. If you have any further need in the future, please do not hesitate to contact us.
Very helpful and good communication, great product. Thank you.
Very happy with doors. Look great. The installation was quick and straightforward.Will recommend
FGC were brilliant. Great advice on the best windows to get. Extremely good installation. Always ready to solve any installation or manufacturing issues. We are extremely happy with the end result!
Frameless windows were brilliant, Liam Alfie and James were great, polite, courteous, and left the site clean and tidy. The windows look amazing, Great service from start to finish. Many Thanks
We love these doors and look forward to having them open a bit more once the patio has ben completed. They really have a "wow" factor and this becomes a double "wow" when people are shown how the corner can be completely opened up. It was about a year from my first enquiry to the doors being installed as there was a considerable amount of building work required to prepare the room. throughout this period I remained in touch with FGC and the service was exceptional. The installation team was on site for a day, starting early and working through to completion before driving back to Kent!! We have been really pleased with the standard of workmanship and even had compliments from other tradesmen working on the room (most of whom had never seen doors like this). These are expensive doors but the price difference from a normal set of bi-folds was well worth it for the uninterrupted view you get. The doors were installed in February but I have held off doing the review until the room was more finished so I could post a more representative picture. Once the patio is done the look will be even better than we originally envisaged. I have attached a few pictures of the room (the white table is only a temporary measure while we wait for the new coffee table).
From first contact to installation, my interactions with FGC have been easy, fast and professional. The end product is superb, we are so happy with our new doors - wish we had done this years ago. Well done FGC!!
This is the second time we have installed FGC and we are very happy with our second installation- very sleek and stylish and all staff very helpful, thanks
Frameless Glass Curtains have few competitors so they could take a lax approach to their work. However, that is not the case. We have had a porch installed in a space that was not square or aligned. The service from survey to finish has been above standard. Barry’s attention to detail and determination that the work would not be complete until his high standards were met was much appreciated. The communication from the admin side was clear and helpful. So all in all we will be using Frameless Glass again and have no hesitation in recommending them.
Brilliant product, what a difference, no frames to block our view of the Brecon Beacons. The service has been the best I think I have ever received and the fitting team were faultless - they travelled 5 hours to get to us in Wales, arriving 30 minutes early, working flat out without a break for 9 hours before driving 5 hours back, all without one complaint!!
Ordered Crittal-style French doors in aluminium. The doors look fantastic and are so much better than the ancient sliding doors I had before. The company were very friendly and easy to deal with. They were understanding of my delays due to a flood. The installers were professional and polite and poor things had to work on the hottest day of the year. Would definitely recommend FGC.
Really great service from this family run company. We love the doors and the install was top notch. Thanks!
Great service and amazing finish! Would highly recommend!
Highly competent office and site staff, great product and at a fair price. Couldn't be happier with the entire experience and end result.
From the beginning to the end, everyone at FGC have been amazing. I knew straight away that the glazing FGC would provide and install would be spectacular and how right that was! The FGC glazing allows our Edwardian stained glass door to still be a main feature and in fact it shows it off perfectly. We are so happy with the end result and can’t praise FGC highly enough, somehow 5 stars doesn’t seem to be high enough.
Their windows are second to none. No other company in Germany, UK or anywhere else can produce such a fabulous product.Any issues that has come up, they always come & fix it. The staff are so nice and polite. For a small company they do really a great job over all. The main things are the frameless bifolds that you hardly have any frame in the line of vision and there is a 5 years guarantee. Mr & Mrs Jahedi
Delighted with our new frameless glass doors. Had lots of lovely comments, even all the trades who have been working on our house have said they've not seen anything like them. Great having something a little unusual. The quality of the doors is of a very high standard. The service from FGC has been very good too, from ordering through to installation. All went very smoothly with no problems. Paid a bit more than regular bifolds, but worth every penny. Best decision, no regrets at all.
Great service and very welcoming for my father and I. Adrian in particular was very efficient, gave great pertinent advice and guidance on my future purchase!
Excellent in all aspects from initial viewing in showroom to actual installation.
Excellent service and product from FGC.I have a glass-box conservatory, built with structural glass about 20 years ago. The 2 sliding doors needed replacing, along with 2 side panels, and I contacted dozens of companies selling conservatory doors and none of them were prepared to install their doors because of the perceived risks of working with structural glass.Then I found FGC who, with no fuss at all, carried out a survey, provided a very reasonable quote for the doors/panels and then installed the doors/panels on the agreed date.Communication with the FGC office was always quick and easy. The surveyor and installation team were efficient and courteous. The product works beautifully.We can now use our conservatory again. Thanks FGC.
Great company with excellent, friendly and responsive service, the guys were helpful and efficient with the installation and the slide and turn doors are a fantastic product.
Fantastic service from start to finish, from the surveying, contact with office to the workmen. I have experience through work of a number of companies providing similar products and these guys have been by far the best to deal with
FGC installed a two-panel frameless glass door at our property yesterday. Wow!! the installation is exactly as discussed, and was carried out by two of FGC's team members who were so professional and courteous. They were excellent, and we have no hesitation in recommending FGC and their team to anyone considering such an installation.We are delighted with the installation, and very pleased we chose FGC.Well done FGC!!
The quality of the windows / doors are second to none.The customer service was first class from placing the order to installation we were kept informed at every step.The installation team led by Richard left our house and patio cleaner than when they arrivedI would recommend FGC 100%Tony- Burnley
From start to finish everything was excellent.Fab u lasThank you
BRILLIANT SERVICE FROM START TO FINISHHighly recommended.
We purchased a beautiful Origin sliding door and side window from FGC. FGC installed the sliding door and window on time, however the sliding door did not fit correctly. Issues can happen. FGC made the process of re-surveying and re-installation very simple. FGC is a very pleasant and professional company to deal with. We are very happy with their service and would strongly recommend them.
I love my doors! It’s transformed my place. The people are great, no nonsense, organised and efficient. I’d recommend them to anyone
Excellent planning and product advice. All the staff were polite courteous and friendly.On the day of the installation, the team arrived bang on time -we live in Wales so a long drive from Kent! They had the job done by lunchtime (fitting a sliding patio door) and I have to say that on first impression of the unit, it looks and feels like solid quality.
We had a 5m stretch of these wonderful doors installed several years ago and have been very happy with the uninterrupted view of the garden that they allow from the living room. They are admired by every tradesman who sees them. A minor problem we experienced with water ingress last year was promptly and effectively resolved, and the doors were serviced for free at the same time.
Response from the owner: Hello Ian, thank you very much for leaving us a review and glad you're happy with your doors and our service.
Great staff and great products! Have visited the showroom to view doors, really loved all of them! Have referred to a friend - Can't recommend enough
Really great doors. Really are something different. Expensive, but you really pay for what you get here.
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What our customers say

 We were delighted with the service and standards from Frameless Glass Curtains – everyone at the Company responded really well and work was done on time with minimum of fuss. Workers were polite, did a great job and left everything clean afterwards – and the windows look amazing! We would certainly recommend Frameless Glass Curtains   Keith and Tina,  Sussex May 2016

Putting a frameless glass walls between our South facing lounge and dining room conservatories was one of the best things we have ever done in our house. When shut, they keep out the cold in winter and, most importantly, the heat on very hot summer days. When open during sunny winter days, the heat warms the whole house and reduces our heating bills significantly. FGC are a marvellous friendly company. Very efficient and a pleasure

Heather Glasgow
Heather

We love the doors – big thanks to you and the team at

Mr Lawrenson
We are very pleased by the results the only comment will be re protecting the work area to avoid dust or waste. As to how we were from initial contact (were we polite)? Yes great service and very responsive Arranging installation (were we on time and on schedule) Yes Were we clean and tidy? Not really as mention above And finally are you pleased with our doors (would you Recommend us)? Yes and Yes May

As it happens, we are still sadly not in the house. We should be however at the end of February which will be great! I can however pretty much respond to the below as I have been able to test the doors. 1. Your performance was excellent from what has been reported by the builders. They mentioned that you were happy to leave you to complete the work and had no problems. They did unfortunately

Our FGC sliding doors were installed in May 2018. Although we have had two relatively minor problems – neither of which stopped the doors from working – FGC have attended very promptly to carry out remedial action. Excellent customer service from head office and excellent service from install technicians. Many visitors comment most favourably on appearance and functionality. Overall rating 10 out of

Nick Medlam
Medlam
May I ask you for a review on how we performed? – all very good except that it took a month to get the correct size of glass doors after the wrong sized ones turned up on initial installation – good job it wasn’t winter or might have been having a different conversation. I appreciate this was an error at the factory. In response to my initial query– Paul fitted a locking handle to the

I am very happy with the installed doors. The fitters did an excellent job. They arrived on time, were polite and helpful, and went through all of the relevant information with myself and my wife. They also cleaned the windows at the end of the

David Thurston
David
The installer was excellent. In spite of being let down by another member of the team he got on with with the job in a positive manner. Disruption was kept to a minimum and he cleared and tidied up. He demonstrated how to use the doors, ensured I knew how to operate them and answered any questions before he left. He is a credit to your company. Overall: I am very pleased with my frameless

Serrvice. Good, old-fashioned service. Your team turned up a day early. And were courteous , efficient and helpful. That doesn’t happen too often

Mr S
Mrs S. Bucks

I was very impressed with your facilties and how all the aspects of my purchase were explained. Your installers were thorough and polite and finished off the installation well, and would have no problem in reccommending you to others. Your aftercare was very good and prompt. All in alll very impressed with the doors and very pleased with my purchase. All my friends would like to be able to afford these kind of doors.

I found Frameless glass Curtains very easy and trustworthy to deal with. All personnel I had contact with were polite and professional. I am very pleased with the product and installation

Mr M Donovan
Mr M Donovan

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Published on November 21, 2017

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