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Testimonials

After each attendance, whether this be for installation or maintenance we ask our customers for feedback about their experience.  As well as comments about the products, we also ask how they feel about how we performed from start to finish.

We’re delighted to share that feedback with you

Really Pleased

As to how we were from initial contact (were we polite)?  
Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies!  The measuring up part seemed more complicated than it needed to be.  The initial drawings and some of the subsequent ones had errors on that I needed to phone and change (e.g. the wrong colour number, incorrect measurements – numbers in the wrong order etc), and it made me apprehensive that the correct measurements were fully understood by all.  Phone calls into Gary and Paul were really helpful, but I didn’t find the visit from Steve very helpful or his subsequent amendments.  The pencil drawings that come out with the final quote were not clear, and with such an expense I think I would have felt more reassured with a clear technical drawing.  
 
Arranging installation (were we on time and on schedule) 
Yes (bit delayed by traffic but called and updated us).  Quick installation, good explanation of how they worked
 
Were we clean and tidy? Yes very
 
And finally are you pleased with our doors (would you Recommend us)?  
Really pleased, they look great and I would definitely recommend you for this product.  
 

20160115

16th November 2015

Mrs L

It’s nearly a year since you installed our glass curtains. They have been really great, exceeding our expectations, particularly during the winter months when they were absolutely draught free. When they are fully open you really feel that the lounge is part of the garden, it all becomes one space. Many thanks, they were one of our best decisions.

20150113

13th November 2015

Mr & Mrs V, London

We are delighted with our FGC doors even though the construction of the room is still not yet completed – friends and family visiting our new Garden Room are all commenting vey positively on how amazing the doors look. With the beautiful summer we are having, it is a real pleasure to be able to open up the whole of the front of the room, enjoy the garden and let in the warm summer breeze. It has been a pleasure dealing with you from our first phonecall contact, through our factory visit and onto installation. We really did appreciate you getting the windows made and installed so quickly in order for us to be able to make use of the Garden Room during our son’s wedding clebrations.

20150112

11th November 2015

Summerfield

As to how we were from initial contact (were we polite)?
Initial emails were very prompt, informative and positive and yes polite. Keen to accommodate our visit to the workshop and everyone very friendly.
Arranging installation (were we on time and on schedule)
Installation ahead of schedule and were on time on the day.
Were we clean and tidy?
Yes, the work area was left clean and work completed to a good standard.
And finally are you pleased with our doors (would you Recommend us)?
Yes we are pleased with the doors – they are a unique product and we would definitely recommend you.

20150312

25th October 2015

Mr W @ Church Street Sutton Courtney Oxford

We had been dealing with a large commercial glass door supplier who were extremely slow and unable to meet our requirements for a large opening on our barn. I found your product on the website and came to see you at your farm. You came out the following week and the installation was completed with-in a month. The installation was not without challenges, but your installers were helpful and found a solution to all the problems. We are extremely pleased with the result and have recommended you to other people. We did have a small problem with one of the doors, but you sent someone to look at it and it was repaired within a week.

This is a fantastic product.

I would think about offering the door in thicker glass as it would be better for openings of our size.

20150113

1st October 2015

Very Pleased with the Freedom the Installation affords

We are very pleased with the freedom the installation affords us with easy access from lounge to dining room.

Aesthetically the glass curtain installation is very pleasing. All appears well but we must point out the bottom bar is not firmly fixed in the channel in the floor & moves if one stands upon it. It does not appear to affect the glass curtain function & as we have a 10 year guarantee things can be corrected should a problem develop over time.

Mr & Mrs Fritzsche

20170130

28th September 2015

We are extremely pleased with the doors

The installation of our new doors was eagerly awaited and did not disappoint.

The fitters arrived on time on the agreed installation date. All waste was removed and the installation area was left clean and tidy.

The fitters demonstrated the use of the system including future self maintenance which was very useful. We are extremely pleased with the doors – they look fabulous and have opened up the lounge into the garden. Even when closed the view is hardly any different.

Although this does come at a price it is definitely worth it.

Margaret and John Cogger

20160926

24th September 2015

Mr A – Leavesden

With regards to feedback, the pre-sales advice and support from Adrian was excellent and we found it really valuable to visit the factory and see the demonstration doors.

Furthermore, the installers were very professional, on time, polite, tidy, hard working and went out of their way to ensure we were comfortable operating the doors before they left. The only negative experience was the survey, feedback I shared with Adrian as we needed his involvement to resolve the matter. Although we had agreed a 3 door configuration (this was confirmed as within tolerance by the factory) the surveyor persistently tried to make us change to 4 doors and he even attempted to influence our builder to make us change which we found unacceptable. Additionally it appears the measurements taken were incorrect because the doors were manufactured 20mm too tall and we had to grind the brickwork to make the opening bigger which, along with phone calls and deliberations on site with our builder, meant an delay of over an hour before the install could begin.

Despite this negative aspect we are really happy with the doors and would to recommend them to any prospective customer as well as being included on your list of completed installations.

20150724

22nd September 2015

Mr W @ elm Park road London N3

Just a note to let you know how delighted we are with the sliding folding glazed panels installed by your firm at the rear of our house. Friends come into our kitchen now and are just amazed at how the same space has been transformed and opened up, simply by the addition of your glazed panels, providing a panoramic view looking out onto the garden. During warm summer days it was (and still is) such a joy to slide and park the panels to one side, bringing the garden into the kitchen dining area. We have a separate dining room in the house also, but haven’t in fact used it since the day your windows were installed! Nobody wants to leave the newly created bright space with a full view of the garden and changing seasons, now almost making the other living rooms redundant. Downside is that I now have to labour away and keep the garden trim, tidy and colourful every weekend!

I must also take this opportunity to remark on the efficiency with which the panels were installed by two of your very pleasant and cheerful fitters, who arrived at exactly the appointed time on the agreed date as advised when we first ordered the panels. They worked diligently, ensuring the panels were up and running in the shortest possible time, all as per the agreed time schedule and budget, and left the place spotless on completion.

I’m quite sure that the overall effect, backed up by our enthusiastic demonstations of how they work, will result in a few more additions to your order book! We certainly have no hesitation in recommending your system.

20150113

19th September 2015

Really Thrilled

We are really thrilled with our doors and the whole process carried out by yourselves. Thank you so much again.

Mrs Newell

20160722

9th September 2015

S. Harrison

As to how we were from initial contact (were we polite)?

Adrian was very passionate about the product and did a good job in promoting it. We were very impressed with the factory visit to see process from start to finish. Always found Adrian very helpful and communicative throughout the process.

Arranging installation (were we on time and on schedule)

All arrived on time. 

Were we clean and tidy?

Yes

20160115

24th August 2015

FINANCE OPTIONS AVAILABLE

Reviews on Facebook and Google

Quality company with quality product. Very happy with our new frameless folding doors.
Danny B.
Danny B.
10:39 14 Aug 21
Excellent service from start to finish, from sales/admin to site survey to installation. Good communication throughout, very friendly staff and the Frameless Glass Curtains are a serious piece of kit. Quality materials, unique design and look stunning. Thoroughly recommended.
Roger H.
Roger H.
07:56 12 Aug 21
Fantastic service from start to finish, from the surveying, contact with office to the workmen. I have experience through work of a number of companies providing similar products and these guys have been by far the best to deal with
Matt G.
Matt G.
14:12 10 Jun 21
FGC installed a two-panel frameless glass door at our property yesterday. Wow!! the installation is exactly as discussed, and was carried out by two of FGC's team members who were so professional and courteous. They were excellent, and we have no hesitation in recommending FGC and their team to anyone considering such an installation.We are delighted with the installation, and very pleased we chose FGC.Well done FGC!!
David H.
David H.
07:31 10 Jun 21
The quality of the windows / doors are second to none.The customer service was first class from placing the order to installation we were kept informed at every step.The installation team led by Richard left our house and patio cleaner than when they arrivedI would recommend FGC 100%Tony- Burnley
Border S.
Border S.
16:19 28 May 21
From start to finish everything was excellent.Fab u lasThank you
Stephen H.
Stephen H.
20:09 27 May 21
BRILLIANT SERVICE FROM START TO FINISHHighly recommended.
Stephen O.
Stephen O.
09:01 21 May 21
We purchased a beautiful Origin sliding door and side window from FGC. FGC installed the sliding door and window on time, however the sliding door did not fit correctly. Issues can happen. FGC made the process of re-surveying and re-installation very simple. FGC is a very pleasant and professional company to deal with. We are very happy with their service and would strongly recommend them.
Nathan P.
Nathan P.
17:45 20 May 21
Fantastic product fitted by professional abs friendly staff.
Chrissie B.
Chrissie B.
17:07 05 May 21
I love my doors! It’s transformed my place. The people are great, no nonsense, organised and efficient. I’d recommend them to anyone
Darius C.
Darius C.
12:29 05 May 21
The quality of the product and the care taken in design and fitting is excellent. Really pleased with the finish and the service throughout. Excellent value.
Ken K.
Ken K.
09:37 21 Apr 21
Excellent planning and product advice. All the staff were polite courteous and friendly.On the day of the installation, the team arrived bang on time -we live in Wales so a long drive from Kent! They had the job done by lunchtime (fitting a sliding patio door) and I have to say that on first impression of the unit, it looks and feels like solid quality.
Adrian W.
Adrian W.
12:15 13 Apr 21
We had a 5m stretch of these wonderful doors installed several years ago and have been very happy with the uninterrupted view of the garden that they allow from the living room. They are admired by every tradesman who sees them. A minor problem we experienced with water ingress last year was promptly and effectively resolved, and the doors were serviced for free at the same time.
Ian J.
Ian J.
15:06 26 Feb 21
We love our new kitchen windows fitted by FGC - we particularly chose them for their slim frames. Their service has been excellent throughout, including on a recent maintenance item. We would highly recommend them.
Tica C.
Tica C.
13:21 13 Feb 21
Excellent product fitted by professional and friendly staff. Would absolutely recommend.
Bernadette C.
Bernadette C.
14:59 10 Feb 21
Great staff and great products! Have visited the showroom to view doors, really loved all of them! Have referred to a friend - Can't recommend enough
Elly B
Elly B
14:53 22 Sep 20
Really great doors. Really are something different. Expensive, but you really pay for what you get here.
Adam F.
Adam F.
12:56 10 Aug 19
so pleased with the first class service we received from the first phone call to the installation I would highly recommend FGC !
Chris S.
Chris S.
15:47 12 Oct 17
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What our customers say

Fabulous loggias

The single-glazed frameless glass curtains have transformed our balconies into fabulous enclosed loggias that we can use all the year round to enjoy the sun in all seasons. Being single-glazed, there was no need for planning permission. The fitters were very good, careful, pleasant and courteous. We looked at a cheaper manufacturer but opted for

Gilbert Méal
Gilbert

Paragons of politeness and efficiency

The two chaps who came were great paragons of politeness and efficiency. Regards,    

Mr and Mrs F
Mr and Mrs F

New doors and they have transformed our relationship with the outdoor space

When it has been sunny we have made full use of the new doors and they have transformed our relationship with the outdoor space. The design and colour of the doors has modernised the look of the back of the house especially now we do not have lashings of uPVC everywhere. We were very happy

HP

Yes we are very pleased with the doors and would recommend them. Initial contact was done by our neighbour at Kingswood so cannot comment, however, the price we were initially quoted was incorrect and significantly lower than it turned out to be. Not sure why. We at Derwent only had a verbal quotation. The installation

STUNNING!

FGC patio doors have replaced Georgian windows overlooking my garden, bringing the outdoors into my upper ground living room all year round. Opening out onto a balcony with steps down to the garden, they’ve transformed the whole flat. Elegant and easy to use, they also let in loads more light and keep out far more

Tessa Evelegh
Tessa

Excellent product and service

We have just had sliding doors fitted to a barn conversion and are delighted with the result. The ordering, measuring and supply all went very smoothly, very creditable given the present difficulties. The fitting team arrived exactly on time and did a very professional job with great attention to detail…and very nice chaps too. I

Paul Gregory
Paul

A big thank you

Hi Sara Just to day a big thank you for relating the doors the guys did a great job I had to leave them to it as I was in London Regards Melissa

Mellissa

Windows look amazing

 We were delighted with the service and standards from Frameless Glass Curtains – everyone at the Company responded really well and work was done on time with minimum of fuss. Workers were polite, did a great job and left everything clean afterwards – and the windows look amazing! We would certainly recommend Frameless Glass Curtains

Great product with amazing after sales service

All of our dealings with FGC have been great. They are professional, friendly and accommodating. Our glass curtain is wonderful and we love it even more than we thought we would. The few little settling in issues we’ve had have been dealt with so quickly and their technical team are incredibly easy to deal with.

rhona mead
Maisie

Mr PM

We chose FGC because we wanted something unique to connect both garden and our new room. Unique design, simple flawless construction, ease of use and durable construction all fit perfectly with what we wanted. FGC further enhanced the fit with great service and on site installation, answering any further queries we had very quickly. 20150112

Porch Door

we are very pleased with our new porch door which enhances the look of our Victorian house. Very professional job from beginning to end with a great deal of trouble taken to get the measurements exactly right.

Philip N Brown
Phil & deborah

City View Projects, Battersea

As to how we were from initial contact (were we polite)? Extremely polite & very helpful. Arranging installation (were we on time and on schedule) Excellent, on time & schedule. Were we clean and tidy? Yes. And finally are you pleased with our doors (would you Recommend us)? My next design & build project I