First class frameless clear glass door system excellent fitting team very pleased with product
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What our customers say
Putting a frameless glass walls between our South facing lounge and dining room conservatories was one of the best things we have ever done in our house. When shut, they keep out the cold in winter and, most importantly, the heat on very hot summer days. When open during sunny winter days, the heat warms… the whole house and reduces our heating bills significantly. FGC are a marvellous friendly company. Very efficient and a pleasure to work with. The alternative for us would be bi-fold doors. So glad we didn’t go down that route. Much nicer to have clear unobstructed views. Thank you FGC. Read more “Our Frameless Glass walls”
Your fitters were on time on site and I managed to speak with them before they started. They were very helpful and offered me a solution for a small problem we had regarding the level of the bottom track, I was impressed that we found the best solution and they agreed to proceed with the… work without any hesitation. Their tools were left in one corner so they are not on the way of anyone, even though none of my guys were working I the same area, and they left no rubbish lying around. I’m sure it was Adam I spoke to, and I can say that he is top notch guy, very friendly, polite and helpful. Overall I would say that the provided service was very professional and definitely I would recommend you to my clients. 20150218 Read more “Style Builders, South Croydon”
Re delivery, there was an initial hope that you might be earlier than the 6-8 week lead time, but once that wasn’t going to happen, you gave us a date, and were then able to bring it forward a couple of days to fit around our holiday schedule, which was great. Guys turned up at… 8am as expected. Your guys were clean and tidy. I love the doors and think they are great. I would definitely recommend them. My wife is a little less enamoured with them but the argument we had all along was that between modern and traditional look. Mr & Mrs Toolan 20150906 Read more “Always Polite”
We had been looking for ages for the solution to fill two large spaces leading from the house to our new Orangery. From the moment Gary showed us the product at Partridge Farm we knew it was just what we wanted. A year later and we are still delighted. We broke one of the glass… handles the other day and they have just left after fixing a replacement FOC. Hows that for service? 20150113 Read more “Mr M W”
We have been very happy with the service you offer and indeed the product. We found the office responded promptly and the delivery was swift and when promised. The fitting staff were professional, polite and unintrusive. We would be very happy to let people look at our installation. 20150724
Thank you for your excellent after sales customer service it is exceptional.
The track coating was repaired to a very high standard by Dan the “Magic Man”, he is very professional and his work is very good, to the point that it is difficult to spot where the repair has been made.
Best… wishes to all at FGC for a successful future. Regards JS Read more “After Sales Customer Service Exceptional”
As to how we were from initial contact (were we polite)? Initial contact was great! You may remember that we first visited one of your existing customers in Henley. I honestly can’t remember the ladies name but she was really helpful, was happy to invite us round the next evening and was clearly delighted… with the finished product. We subsequently (next weekend) arranged to come over to your manufacturing site and spent some time with Paul who explained in more detail how the product was conceived, how you manufactured, the options available and the process going forward. All really helpful, friendly and informative. We left knowing the whilst your product is roughly 2x the cost of “bog standard” bi-fold doors, in reality there is really no comparison. All the people we’ve shown so far have been blown away with the installation and at the moment they don’t look as good as they will with a finished floor and finished patio. Arranging installation (were we on time and on schedule) Installation was really simple – you and your team worked really well with my builder – Mike Nash @ BCS. We needed to delay the originally agreed upon date due to some extra worked required to install steels etc. Your team were able to flex the install date and work seamlessly with our builder to get the doors installed. Our builder commented how slick your team was installing the product. He’s so impressed I think it’s a feature he may well recommend to future clients working on similar projects. Were we clean and tidy? As clean and tidy as you can be on a proper building site!! And finally are you pleased with our doors (would you Recommend us)? We’re delighted. Obviously we’re not living with the door yet, but we’ve been over a few times and played opening and closing them. They look great in the building site location and we know they’ll look and work even better once we’re complete and decorated. I’m happy to update this section in April once we’ve been in for a while and happy to take some photos once we’re decorated and have the outside landscaping complete. I think they’ll look really special then! May I also ask if you would like to be on our list of completed installations? Yes, happy to be listed, need to wait until March before we can really show them. As we often get asked if we have anything people living locally can view If we can help show your product – we’ll do so willingly. We both work so will need a little scheduling but in principle – absolutely. We pay £50 each client and an extra £50 if they buy our product Great! I think the lady who acted as a reference site in Henley told us that you’d really looked after her in terms of after-sales service and this also sold us on the product and company. 20160115 Read more “No comparison!”
Delighted with the new doors – they have exceeded our expectations. Customer service from initial contact to installation was excellent. Staff are professional, helpful and friendly. Would recommend. We would like to be on your list of completed installations as viewing the doors at Weymouth was so helpful in making the decision to order… from you. 20150408 Read more “Mr & Mrs A @ Poole”
We chose FGC because we wanted something unique to connect both garden and our new room. Unique design, simple flawless construction, ease of use and durable construction all fit perfectly with what we wanted. FGC further enhanced the fit with great service and on site installation, answering any further queries we had very quickly. 20150112… Mr PM Read more “Mr PM”
We are very pleased with the glass curtains, which do what we want them to – separate the house and conservatory, meeting building regs, but as unobtrusively as possible. We were very happy with the service we received and the efficiency of those who fitted the curtains and we would have no hesitation in recommending… both yourselves and the product. 20150113 Read more “Mr A B”
With the Coranavirus/Covid-19 in the headlines, we would like to offer our customers our reassurance that we are taking all the measures we can to minimise the risk of infection at our premises, protecting you and our staff. 1. We are taking extra … [Read More...] about Frameless Glass Curtains is Open for Business