We love the doors – big thanks to you and the team at FGC!
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What our customers say
We used FGC to manufacture and install frameless glass doors on all three sides of a large terrace bay. The design was complex and required a flexible and innovative approach to their existing designs. The result was outstanding – clear uninterrupted views over the countryside and a flexible opening pattern which allows fresh air no… matter the weather. FGC worked well with the architects and builders on this major project and have provided a responsive and flexible after-care service. But they still need to improve their handle design! Comment from FGC: Thank you for your review. Everything FGC supply is made is to measure and in-house which takes time. Our innovative product has changed since we first started 11 years ago and is always evolving, we are always looking for ways to improve our design. Read more “Three sided bay window”
Dear Frameless Glass Curtains, I would thoroughly recommend anyone to use your company. Your product is excellent and the installers were delightful: on time, tidy, quick, cheerful. An initial problem was dealt with immediately. The doors have changed how I feel about living in my small house; they have made the sitting room feel double… the size as the walled garden now looks like a second room. Everyone admires them. There you are, my official honestly felt recommendation which you are welcome to use as you will. However the immediate aftermath of the first installation was not pleasant. I had a very defensive call from one member of staff and a belligerent email from another; I thought I was dealing with a bunch of cowboy installers and called a solicitor. Paul’s intervention changed my mind. I would really urge you to introduce another signing element: when the dimensions have been taken send a detailed plan to the client to be approved and signed. I wish you all luck – you deserve it. Kind regards, Evvy 20150217 Read more “Evvy Edwards, Cambridge”
This company have a product which to my mind is “second to none”. Their glass doors really let you feel you are outside as they have the tiniest of joins…I used to know the exact cm measurement! I was initially worried though about what would happen on follow up problems as their main office is… so far away. However for 3 years now we have found any teething problems or small issue has been dealt with exceedingly quickly and professionally. Also all their team are not just skilled but just nice polite people who you are happy to have in your home. Even during this difficult time they came to sort out a problem. We can not recommend them more highly…I seldom do reviews but they are exceptional! Read more “Frameless Glass are one of the most impressive companies I have ever come across”
Yes we are very pleased with the doors and would recommend them. Initial contact was done by our neighbour at Kingswood so cannot comment, however, the price we were initially quoted was incorrect and significantly lower than it turned out to be. Not sure why. We at Derwent only had a verbal quotation. The installation… was carried out on time, very politely. Unfortunately as you know the handle broke and no spare. Reasonably clean. For 5 star review note that the paintwork on the front door and window sills does become coated with dust from the drilling and a 5 second wipe down would have enhanced the finished job. We did not receive any official acknowledgement of my initial cheque. So in summary, good product but admin could be improved. 20150112 HP Read more “HP”
I am really impressed with the finished product and service e provided by FGC.
I had an image in my mind of how I wanted the end result to look. The “invisible” glassing was the most difficult and important part to source.
FGC came through with flying colours, right from the initial contact,… design and survey discussions, to the installation visits. FGC have been superb at meeting my requirements and timescales. The fitting was carried out with skill and cleanliness. Thanks for bringing my imagination to life! David, Surrey Read more “Looks fantastic!”
The service I received from FGC was professional and prompt from the initial on site survey through to installation and completion. Added to this the finished product has exceeded my expectations. It has enhanced my home with style and individuality, and enabled me to make use of the space in a way that is ‘unique’.… 20150113 Read more “MR VH, Essex”
We are delighted with the end-resulting porch and it is achieving exactly what we wanted from it. We have also had several very positive comments from visitors, etc – which is very gratifying. We have also been impressed with the attitude and approach of all the company employees we have met.
We are delighted with the glass doors and so grateful that completion was before Christmas! We would be happy for anyone to come and see the installation and would recommend your company as polite, efficient and totally professional. 20150218
Thank you for your excellent after sales customer service it is exceptional.
The track coating was repaired to a very high standard by Dan the “Magic Man”, he is very professional and his work is very good, to the point that it is difficult to spot where the repair has been made.
Best… wishes to all at FGC for a successful future. Regards JS Read more “After Sales Customer Service Exceptional”
As to how we were from initial contact (were we polite)? Adrian was very passionate about the product and did a good job in promoting it. We were very impressed with the factory visit to see process from start to finish. Always found Adrian very helpful and communicative throughout the process. Arranging installation (were we… on time and on schedule)All arrived on time. Were we clean and tidy? Yes 20160115 Read more “S. Harrison”
Updated 12th April 2021 Welcome back to FGC We are delighted to be reopening our showroom and welcoming you back. The well-being of our customers and staff remains of the utmost importance and we continue to observe government advice and … [Read More...] about COVID-19: Keeping our customers and staff safe.