We love the doors – big thanks to you and the team at FGC!
What our customers say
We have patio doors and a large matching picture window, these are well designed, manufactured and installed and are noticed and acknowledged by all visitors to our house. The customer service is also excellent so highly recommend these products and company.
We have had our corner installation for about 2 years now and they are the biggest wow factor of the house (the view’s not too bad either😊). The summer is great with truly indoor/outdoor living. The biggest surprise has been the amazing aftercare we’ve received from FGC. They are so patient as it’s often a… case of us just learning about the doors. I would recommend them in a heartbeat and would definitely use them again – their doors are timeless. Read more “The best doors ever!!”
Dear Frameless Glass Curtains, I would thoroughly recommend anyone to use your company. Your product is excellent and the installers were delightful: on time, tidy, quick, cheerful. An initial problem was dealt with immediately. The doors have changed how I feel about living in my small house; they have made the sitting room feel double… the size as the walled garden now looks like a second room. Everyone admires them. There you are, my official honestly felt recommendation which you are welcome to use as you will. However the immediate aftermath of the first installation was not pleasant. I had a very defensive call from one member of staff and a belligerent email from another; I thought I was dealing with a bunch of cowboy installers and called a solicitor. Paul’s intervention changed my mind. I would really urge you to introduce another signing element: when the dimensions have been taken send a detailed plan to the client to be approved and signed. I wish you all luck – you deserve it. Kind regards, Evvy 20150217 Read more “Evvy Edwards, Cambridge”
We have had excellent service from our doors, but recently experienced a problem with the handle. FCG sent a team out promptly, they arrived early and fixed the problem to our entire satisfaction quickly, efficiently and politely. A really nice couple of guys and it is a great comfort that when things go wrong, as… is almost inevitable, they are fixed without any fuss or bother.
Many thanks. Read more “Excellent Service”
Dealing with FGC has been a straightforward and hassle free experience from start to finish. I had several queries long before placing an order and FGC were always prompt and helpful with the responses. Then at site survey time they attended on time, with courtesy calls leading up to the appointment to keep me advised,… the surveyors were very knowledgeable and again helpful. This gave me great confidence that I’d made the right choice by selecting FGC. I needed to change the installation date numerous times because of my delays at site and they accommodated me without any hassle. I am absolutely delighted with the product which was installed with precision and care. I would have no hesitation in recommending FGC to anyone that is looking for an outstanding “wow” factor product from a company with “wow” factor customer service. Read more “Professional, diligent and friendly with it”
Just wanted to say a big thank you for coming up to Manchester from Kent to service our doors. My wife and I appreciated the service and continue to be really pleased with them. Lots of friends comment on how lovely they look and the window cleaner took your card this week, he is thinking… of calling you! I would happily recommend you to anyone considering having frameless glass curtains. If there is anyone in the area who might want to see them, I am happy for you to contact me to make arrangements. 20150113 Read more “N & S, Manchester”
I am very happy with the installed doors. The fitters did an excellent job. They arrived on time, were polite and helpful, and went through all of the relevant information with myself and my wife.
They also cleaned the windows at the end of the installation.
We are delighted with the glass doors and so grateful that completion was before Christmas! We would be happy for anyone to come and see the installation and would recommend your company as polite, efficient and totally professional. 20150218
As to how we were from initial contact (were we polite)? Yes a bit abrupt especially the on site visit. Arranging installation (were we on time and on schedule) Excellent. Were we clean and tidy? Good but the windows were left uncleaned so difficult to check for scratches. VG at organising a company to deal… with the scratches + v good service from scratch man. And finally are you pleased with our doors (would you Recommend us)? Wonderful so far. We haven’t used them as the build is still on going. 20150305 Read more “Scrimgeour”
With the Coranavirus/Covid-19 in the headlines, we would like to offer our customers our reassurance that we are taking all the measures we can to minimise the risk of infection at our premises, protecting you and our staff. 1. We are taking extra … [Read More...] about Frameless Glass Curtains is Open for Business