We have had our corner installation for about 2 years now and they are the biggest wow factor of the house (the view’s not too bad either😊). The summer is great with truly indoor/outdoor living. The biggest surprise has been the amazing aftercare we’ve received from FGC. They are so patient as it’s often a case of us just learning about the doors. I would recommend them in a heartbeat and would definitely use them again – their doors are timeless.
FINANCE OPTIONS AVAILABLE
What our customers say
Just a note to let you know how delighted we are with the sliding folding glazed panels installed by your firm at the rear of our house. Friends come into our kitchen now and are just amazed at how the same space has been transformed and opened up, simply by the addition of your glazed… panels, providing a panoramic view looking out onto the garden. During warm summer days it was (and still is) such a joy to slide and park the panels to one side, bringing the garden into the kitchen dining area. We have a separate dining room in the house also, but haven’t in fact used it since the day your windows were installed! Nobody wants to leave the newly created bright space with a full view of the garden and changing seasons, now almost making the other living rooms redundant. Downside is that I now have to labour away and keep the garden trim, tidy and colourful every weekend! I must also take this opportunity to remark on the efficiency with which the panels were installed by two of your very pleasant and cheerful fitters, who arrived at exactly the appointed time on the agreed date as advised when we first ordered the panels. They worked diligently, ensuring the panels were up and running in the shortest possible time, all as per the agreed time schedule and budget, and left the place spotless on completion. I’m quite sure that the overall effect, backed up by our enthusiastic demonstations of how they work, will result in a few more additions to your order book! We certainly have no hesitation in recommending your system. 20150113 Read more “Mr W @ elm Park road London N3”
Re delivery, there was an initial hope that you might be earlier than the 6-8 week lead time, but once that wasn’t going to happen, you gave us a date, and were then able to bring it forward a couple of days to fit around our holiday schedule, which was great. Guys turned up at… 8am as expected. Your guys were clean and tidy. I love the doors and think they are great. I would definitely recommend them. My wife is a little less enamoured with them but the argument we had all along was that between modern and traditional look. Mr & Mrs Toolan 20150906 Read more “Always Polite”
Following the installation of our new FGC porch, I wanted to give a recommendation for the excellent and diligent service, and wonderful product we received from FGC. Numerous people have commented since we had the work done, and it has clearly added value – both visually and financially – to our property. Also, when the… guys came to fit the product, it was noted that there was a slight flaw in one of the specially shaped pieces of glass which to be honest I didn’t even spot. They noted this, informed us, left the porch in a fitted but completely safe and usable state, they then remanufactured a replacement piece and arranged a special visit (a 300+ mile round trip) to come and refit the part in question. Their service, commitment and attention to detail was incredible both on the road and from the office. A really good company to do business with. Read more “Wonderful product and great service”
Dealing with FGC has been a straightforward and hassle free experience from start to finish. I had several queries long before placing an order and FGC were always prompt and helpful with the responses. Then at site survey time they attended on time, with courtesy calls leading up to the appointment to keep me advised,… the surveyors were very knowledgeable and again helpful. This gave me great confidence that I’d made the right choice by selecting FGC. I needed to change the installation date numerous times because of my delays at site and they accommodated me without any hassle. I am absolutely delighted with the product which was installed with precision and care. I would have no hesitation in recommending FGC to anyone that is looking for an outstanding “wow” factor product from a company with “wow” factor customer service. Read more “Professional, diligent and friendly with it”
We are very pleased by the results the only comment will be re protecting the work area to avoid dust or waste . 😉 As to how we were from initial contact (were we polite)?
- Yes great service and very responsive
Arranging installation (were we on time and on schedule)
… Were we clean and tidy?
- Not really as mention above
And finally are you pleased with our doors (would you Recommend us)?
- Yes and Yes
May I also ask if you would like to be on our list of completed installations?
As we often get asked if we have anything people living locally can view
We pay £50 each client and an extra £50 if they buy our product
- We will be happy to welcome future customers if this can help
20150724 Read more “Mr & Mrs B – SW11”
The service I received from FGD was professional and prompt from the initial on site survey through to installation and completion. Added to this the finished product has exceeded my expectations. It has enhanced my home with style and individuality, and enabled me to make use of the space in a way that is ‘unique’.… 20150113 Read more “Mr Mrs H @ Bucklebury West Berkshire”
I had an installation of 4 doors in December 2018. During the cold snap in January this year the outside glass handle cracked. I contacted Sara in customer support and the handle was replaced free of charge by Liam and Alf who did the job quickly and professionally. They also checked that all the doors… were running correctly. I would highly recommend this Company for the quality of the product and their Customer Service Thanks and well done to all involved. Read more “Fantastic aftercare service!”
The service I received from FGD was professional and prompt from the initial on site survey through to installation and completion. Added to this the finished product has exceeded my expectations. It has enhanced my home with style and individuality, and enabled me to make use of the space in a way that is ‘unique’.… 20150113 Read more “Mr H @ Baldock”
We had a small issue with the opening door, we contacted FGC and they arranged for a team to come. They sorted the issue very quickly then cleaned the runners and door seals, fully tested the operation of the doors and carried an additional mod on the door handle. All done and dusted with an… hour. Great service. Read more “Small maintenance issue”
“Visiting the FGC factory before a site viewing was the best decision we made. Very few of the reviewers make any mention of the apparent simplicity that disguises the cleverness and ingenuity in this way of dealing with a large size glazed opening. At the factory the finer details behind the design were explained, and… the level of engineering precision became apparent. A later site viewing and meeting an existing owner only further confirmed what we had seen at the factory, and reinforced our belief that FGC was absolutely the only product suitable for this house. Since the installation, a dramatic improvement in insulation and noise attenuation was immediately apparent when the window is closed, but the ease with which the window can be opened up and stowed discreetly to one side is quite breath taking and magical. If you have considered FGC and have read this far, I urge you to contact them and see for yourself this brilliant design. Mr John Pritchard, August 2016 20160926 Read more “See for yourself this brilliant design”
From the first moment of making contact we were given a very personal and friendly service. The survey, fitting and installation were all carried out by helpful and pleasant people. Follow up service was equally good. I am extremely pleased with the results.
Updated 5th January 2021 FGC is open for business. We are continuing to observe the appropriate Government guidelines. At the present time, our showroom and factory are closed to the public until further notice. SALES AND QUOTATIONS We … [Read More...] about COVID-19: Keeping our customers and staff safe.