I cannot rate this company highly enough & would highly recommend them to anyone.
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What our customers say
The installer was excellent. In spite of being let down by another member of the team he got on with with the job in a positive manner. Disruption was kept to a minimum and he cleared and tidied up. He demonstrated how to use the doors, ensured I knew how to operate them and answered… any questions before he left. He is a credit to your company. Overall: I am very pleased with my frameless glass curtains and will recommend them to anyone interested. 20150113 Read more “Mr C, Bournmouth”
FGC were very informative over the phone and were quick to arrange an appointment for us to see the doors at their showroom. They also gave a number of contacts for us to visit to view existing installations. Installation
FGC installers arrived on time and completed the installation quickly and tidily.… They were very polite and explained fully how to operate the doors before leaving. Some trim that was missing on the day of the installation was installed just a few days later. Questions and concerns
Any questions that we had (e.g. Regarding contact switches) were dealt with fully at the time.
Our concern about the installation (doors not lining up with the steel) was followed up in a timely manner with a site visit from Gary who assured us everything was fine. General
We are very happy with the doors and would recommend FCG.
Staff were always polite and courteous and it is obvious this is a company where customer service matters. 20150724 Read more “Mr S & Mrs M – Leatherhead”
As to how we were from initial contact (were we polite)? Yes a bit abrupt especially the on site visit. Arranging installation (were we on time and on schedule) Excellent. Were we clean and tidy? Good but the windows were left uncleaned so difficult to check for scratches. VG at organising a company to deal… with the scratches + v good service from scratch man. And finally are you pleased with our doors (would you Recommend us)? Wonderful so far. We haven’t used them as the build is still on going. 20150305 Read more “Scrimgeour”
As to how we were from initial contact (were we polite)? Staff were polite and prompt in answering telephone questions. There were technical problems with our installation and staff were open and discussed options and were polite. The fitters were surprised at the distance they had to travel to reach us each time, although we… had explained where we lived prior to proceeding with the installation to check whether the company would be happy to fit in our area. The fitters were tired and somewhat grumpy when they arrived each time, but then went on to do a good job. Arranging installation (were we on time and on schedule) There were delays prior to fitting, and then delays in arranging the corrections needed due to a technical error, but once dates were set they were kept. Were we clean and tidy? Yes inside the house. We had to clear metal shavings outside the house. And finally are you pleased with our doors (would you Recommend us)? We are pleased with the doors. They are stylish and provide flexibility in the home as we wished. We were hoping for better sound insulation, so if other enquirers need sound insulation within the home we would recommend they have double glazed internal frameless doors rather than the single glazing that we bought. We would recommend the company and the product. 20160926 Read more “Luff – Caernarfon”
Following the installation of our new FGC porch, I wanted to give a recommendation for the excellent and diligent service, and wonderful product we received from FGC. Numerous people have commented since we had the work done, and it has clearly added value – both visually and financially – to our property. Also, when the… guys came to fit the product, it was noted that there was a slight flaw in one of the specially shaped pieces of glass which to be honest I didn’t even spot. They noted this, informed us, left the porch in a fitted but completely safe and usable state, they then remanufactured a replacement piece and arranged a special visit (a 300+ mile round trip) to come and refit the part in question. Their service, commitment and attention to detail was incredible both on the road and from the office. A really good company to do business with. Read more “Wonderful product and great service”
We are delighted with our FGC doors even though the construction of the room is still not yet completed – friends and family visiting our new Garden Room are all commenting vey positively on how amazing the doors look. With the beautiful summer we are having, it is a real pleasure to be able to… open up the whole of the front of the room, enjoy the garden and let in the warm summer breeze. It has been a pleasure dealing with you from our first phonecall contact, through our factory visit and onto installation. We really did appreciate you getting the windows made and installed so quickly in order for us to be able to make use of the Garden Room during our son’s wedding clebrations. 20150112 Read more “Mr & Mrs V, London”
Feedback-wise all very good. No complaints at all. Not only would recommend but plan to buy another one in a year or two! Happy for you to put me down as a demo person and when the house(s) is finished you’d be welcome to have a video of the doors opening / closing as you… have on your website as the views will be amazing. Cheers, Robert. You can read about this project here: http://www.fgc.dev/frameless-bifolding-doors-in-a-house-made-of-straw/ 20160926 Read more “No complaints at all”
Installation of four double-glazed doors, internal to a large bay window arrangement, top floor flat. Initial contact was by email and a quote came back within a couple of days. More than can be said for some of the other companies we contacted about similar products. We visited the factory for a demonstration and were… also put in touch with a relatively local previous customer whom we went to see, to look at the product in the ‘real world’ so to speak and to discuss their experience with the company. This was a very positive visit and we decided to go ahead with ordering. After some negotiation on price (this is not a cheap product, but you get what you pay for!) the order was placed, a site survey was carried out, and we awaited a call for an installation date. This came much sooner than anticipated which was great. On the installation day, the three installers arrived on time at 08:00 and they were done by 16:00. It took twice as long as anticipated due to them having to drill out concrete to lay the track. There was not one grumble about this, they were all polite and friendly guys. Quite a lot of mess was made by the installation, mainly due to drilling into concrete, but the guys were careful to clean up after themselves as best they could. 20150218 Read more “MIKE LEVERS, Hove”
Putting a frameless glass walls between our South facing lounge and dining room conservatories was one of the best things we have ever done in our house. When shut, they keep out the cold in winter and, most importantly, the heat on very hot summer days. When open during sunny winter days, the heat warms… the whole house and reduces our heating bills significantly. FGC are a marvellous friendly company. Very efficient and a pleasure to work with. The alternative for us would be bi-fold doors. So glad we didn’t go down that route. Much nicer to have clear unobstructed views. Thank you FGC. Read more “Our Frameless Glass walls”
We were delighted with the service and standards from Frameless Glass Curtains – everyone at the Company responded really well and work was done on time with minimum of fuss. Workers were polite, did a great job and left everything clean afterwards – and the windows look amazing! We would certainly recommend Frameless Glass Curtains… Keith and Tina, Sussex May 2016 20160525 Read more “Windows look amazing”
Just a note to let you know how delighted we are with the sliding folding glazed panels installed by your firm at the rear of our house. Friends come into our kitchen now and are just amazed at how the same space has been transformed and opened up, simply by the addition of your glazed… panels, providing a panoramic view looking out onto the garden. During warm summer days it was (and still is) such a joy to slide and park the panels to one side, bringing the garden into the kitchen dining area. We have a separate dining room in the house also, but haven’t in fact used it since the day your windows were installed! Nobody wants to leave the newly created bright space with a full view of the garden and changing seasons, now almost making the other living rooms redundant. Downside is that I now have to labour away and keep the garden trim, tidy and colourful every weekend! I must also take this opportunity to remark on the efficiency with which the panels were installed by two of your very pleasant and cheerful fitters, who arrived at exactly the appointed time on the agreed date as advised when we first ordered the panels. They worked diligently, ensuring the panels were up and running in the shortest possible time, all as per the agreed time schedule and budget, and left the place spotless on completion. I’m quite sure that the overall effect, backed up by our enthusiastic demonstations of how they work, will result in a few more additions to your order book! We certainly have no hesitation in recommending your system. 20150113 Read more “Mr W @ elm Park road London N3”
When it comes to choosing the best sorts of new patio doors or even internal partition doors, slide and turn doors give you wide door openings, better functionality, and even improved ventilation. Using our installations of both interior and … [Read More...] about Why slide and turn doors are better
Our frameless glass enclosures are used as a product to close off a balcony. Flexible and suitable for any balcony or terrace, they close off the space letting you use it even on colder days as it's covered and protected. We can also design larger … [Read More...] about Frameless glass enclosures
Our steel-look interior bifolding doors take inspiration from heritage, Art-Deco and Scandi-styling. However, ours offer a genuine alternative to other folding sliding doors on the market in this style intended for use inside the home. … [Read More...] about FGC’s steel-look interior bifolding doors