It’s nearly a year since you installed our glass curtains. They have been really great, exceeding our expectations, particularly during the winter months when they were absolutely draught free. When they are fully open you really feel that the lounge is part of the garden, it all becomes one space. Many thanks, they were one of our best decisions.
20150113
FINANCE OPTIONS AVAILABLE
From the moment I contacted FGC their help and attention to detail was exemplary. I had particular requirements which meant that each of the glass doors where different sizes. FGC decided to install in two visits rather than one at no extra cost to ensure that they achieved what I wanted We are extremely pleased… with the finished product and I would recommend FGC . This is a company that has an excellent product, does what says and works to the timescales given. Excellent work FGS thank you ! Read more “Balcony Glass Curtain”
As to how we were from initial contact (were we polite)? Initial contact was great! You may remember that we first visited one of your existing customers in Henley. I honestly can’t remember the ladies name but she was really helpful, was happy to invite us round the next evening and was clearly delighted… with the finished product. We subsequently (next weekend) arranged to come over to your manufacturing site and spent some time with Paul who explained in more detail how the product was conceived, how you manufactured, the options available and the process going forward. All really helpful, friendly and informative. We left knowing the whilst your product is roughly 2x the cost of “bog standard” bi-fold doors, in reality there is really no comparison. All the people we’ve shown so far have been blown away with the installation and at the moment they don’t look as good as they will with a finished floor and finished patio. Arranging installation (were we on time and on schedule) Installation was really simple – you and your team worked really well with my builder – Mike Nash @ BCS. We needed to delay the originally agreed upon date due to some extra worked required to install steels etc. Your team were able to flex the install date and work seamlessly with our builder to get the doors installed. Our builder commented how slick your team was installing the product. He’s so impressed I think it’s a feature he may well recommend to future clients working on similar projects. Were we clean and tidy? As clean and tidy as you can be on a proper building site!! And finally are you pleased with our doors (would you Recommend us)? We’re delighted. Obviously we’re not living with the door yet, but we’ve been over a few times and played opening and closing them. They look great in the building site location and we know they’ll look and work even better once we’re complete and decorated. I’m happy to update this section in April once we’ve been in for a while and happy to take some photos once we’re decorated and have the outside landscaping complete. I think they’ll look really special then! May I also ask if you would like to be on our list of completed installations? Yes, happy to be listed, need to wait until March before we can really show them. As we often get asked if we have anything people living locally can view If we can help show your product – we’ll do so willingly. We both work so will need a little scheduling but in principle – absolutely. We pay £50 each client and an extra £50 if they buy our product Great! I think the lady who acted as a reference site in Henley told us that you’d really looked after her in terms of after-sales service and this also sold us on the product and company. 20160115 Read more “No comparison!”
Very pleased with the glass curtain doors which you supplied on time
and installed very quickly. Great product that really enhances the room
Thank you for your excellent after sales customer service it is exceptional.
The track coating was repaired to a very high standard by Dan the “Magic Man”, he is very professional and his work is very good, to the point that it is difficult to spot where the repair has been made.
Best… wishes to all at FGC for a successful future. Regards JS Read more “After Sales Customer Service Exceptional”
We wanted to connect two room – a ‘sun room’ and living room -by replacing a large window with some glass doors. We contacted local suppliers and Googled ‘glass partitions’. Local suppliers weren’t much help, however the Google came up with just what we wanted – frameless glass doors. We contacted Gary for a price.… He arranged to come and do a survey the following week – 600 mile round trip – arrived on time. We agreed on what we wanted and three weeks later the frameless glass curtain were fitted, again on schedule, in only 3 hours. We are very please with them, they are minimalist, modern and very easy to use – just what we wanted and better than our our original plans. 20150113 Read more “Mr M B @ Praa Sands, Cornwall”
Thank you again for the doors, we’re very happy with them and, once the renderer has finished (hopefully tomorrow), we’re really looking forward to removing the plastic protection so we can see through them properly. Mr B, Brighton
What a great product and great company. Smooth process, professional services from surveyor to installation team, and everyone in betweeen. I could not recommend them high enough.
Early days, but so far delighted.
Thank you for a brilliant product I am so glad I chose FGC for my windows/doors everybody who sees them is so impressed by them but mostly my wife and myself!
Thanks again [and your team] Best regards
Brian 20160927
We were only at home for one day following the installation. A courier delivering a parcel admired the porch and asked who built it for us. Success I think. Mrs J, Broadstairs
On the day of installation your fitters arrived on time and commenced with the installation. They were courteous and polite and left the work area clean and tidy. I would be happy for you to use the installation as a promotional example of your work. 20150218
I am absolutely thrilled with the finished result. You were straightforward to deal with and visiting your site was appreciated. You gave clear statements regarding specification and developed the product to meet our needs. Installation was at the agreed time and there was reassuring and prompt follow-up as the new design needed refining. The product… recommends itself… I’m recommending you… and I would certainly buy again 20150113 Read more “Mr H B @ Kingston”
We are really thrilled with our doors and the whole process carried out by yourselves. Thank you so much again. Mrs Newell 20160722
Updated 5th January 2021 FGC is open for business. We are continuing to observe the appropriate Government guidelines. At the present time, our showroom and factory are closed to the public until further notice. SALES AND QUOTATIONS We … [Read More...] about COVID-19: Keeping our customers and staff safe.
Published on November 13, 2015
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