Had to call FGC to come and undertake first maintenance visit of 5m curtain installation from 2013. Excellent friendly service and all seals repaired within an hour. Learnt need to silicone spray the seals as well as the floor track. Been a great purchase and very pleased.
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What our customers say
Your fitters have just left and we are very pleased with the installation, the door looks even better than we imagined and the guys were really professional. Looks like we will go ahead with the other one. However, we will wait awhile till we are sure it will look ok as it is a taller… door. Many thanks to your company. EH Ramsgate Read more “Looks even better than we imagined”
These guys are great initial installation was very rimely and efficient – the product ia fabulous and today we had a slight issue two years after inatallation and FGC came ‘next day at 7am’ and fixed the problem immediately real professional outfit – heartily recommend
FGC are an excellent family run business. They manufactured and fitted a stunning pair of glass doors for a private client which were complicated in design but FGC were keen and willing to help resolve all details successfully. Would highly recommend. Thank you.
When we purchased our house, it had two sets of timber bi fold doors, each spanning an opening of approx. 5m. These caused us a lot of problems with warping through the seasons, and the ration of timber to glass limited the light into the rooms.
We therefore replaced them with the frameless curtain… system and could not have been happier. We could only be bothered with the faff of struggling to open the timber doors for special occasions, whereas the new doors we can open much more easily. However most importantly they let in considerably more light.
We were delighted with both actual product and the installation. Read more “Replacement of Timber Bi Fold Doors with Frameless Curtains”
I contacted FGC to try and marry up a few weather strips to replace old one’s which I have already fitted on glass curtains. The glass curtains were not supplied by FGC and the company who supplied them, when asked for replacement weather strips just said “we no longer have these in stock and not… sure if we can still get them”. FGC requested pictures of the seals and sent some samples free of charge for what they thought may help me. After trying them and finding out they were not wide enough, FGC said they will continue to investigate to try and find suitable replacements. I consider FGC customer service to be exceptional through continuous support via email, knowing they will not get a large profit from a few weather strips. If I were to replace my glass curtains I would be contacting FGC knowing the customer service was second to none. I give them a 5 star rating. Read more “Customer Service”
Hi All . Just wanted to say how pleased we are with the glass porch fitted by your company yesterday it looks stunning. compliments as well to your installers who were apart from being very skilled fitters were clean, tidy and courteous and as such a credit to your company. I have had first class… service from FGC from the day I first spoke to Adrian about my idea through to installation. I will arrange to pay the outstanding balance for the work today. thanks again and kind regards Chris Chris, Essex Read more “First Class Service from FGC”
We have had excellent service from our doors, but recently experienced a problem with the handle. FCG sent a team out promptly, they arrived early and fixed the problem to our entire satisfaction quickly, efficiently and politely. A really nice couple of guys and it is a great comfort that when things go wrong, as… is almost inevitable, they are fixed without any fuss or bother.
Many thanks. Read more “Excellent Service”
We have patio doors and a large matching picture window, these are well designed, manufactured and installed and are noticed and acknowledged by all visitors to our house. The customer service is also excellent so highly recommend these products and company.
I am delighted to have found FGC online! I installed their glass curtain between my office and the kitchen/living room area. It looks fabulous! Easy to use and can be locked.
I visited the factory and it looks smart and professional. All communication has been fast and also very professional. Will definitely use again!… Thank you FGC team! Read more “Excellent product and great service”
Following the installation of our “double glazed curtains” we would like to say we are delighted with the result. The amount of light now coming into the living room is so different, we are also pleased with the amount of noise they keep out, We are glad we had them double glazed. Paul was a… good ambassador for the firm and did an excellent job. 20150113 Read more “Mrs J @ Childer Crescent Little Sutton Cheshire”
We have put these procedures in place for the direct safety of our staff and their families and believe that by following these procedures strictly we are also keeping our customers safe. 23rd September 2020 When you visit us: With the … [Read More...] about COVID-19: Keeping our customers and staff safe.