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Evvy Edwards, Cambridge

Dear Frameless Glass Curtains,

I would thoroughly recommend anyone to use your company. Your product is excellent and the installers were delightful: on time, tidy, quick, cheerful. An initial problem was dealt with immediately. The doors have changed how I feel about living in my small house; they have made the sitting room feel double the size as the walled garden now looks like a second room. Everyone admires them.

There you are, my official honestly felt recommendation which you are welcome to use as you will.

However the immediate aftermath of the first installation was not pleasant. I had a very defensive call from one member of staff and a belligerent email from another; I thought I was dealing with a bunch of cowboy installers and called a solicitor. Paul’s intervention changed my mind. I would really urge you to introduce another signing element: when the dimensions have been taken send a detailed plan to the client to be approved and signed.

I wish you all luck – you deserve it.

Kind regards, Evvy

20150217

We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.

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What our customers say

Can I also thank your fitting team for turning out in atrocious weather that day, their work ethic simply cannot be doubted, please pass on our thanks to them and everyone involved for the service we have received. The doors look fantastic and we hope to add a third set, perhaps later this year.   Mr & Mrs

Mr and Mrs W

As to how we were from initial contact (were we polite)? Adrian was very passionate about the product and did a good job in promoting it. We were very impressed with the factory visit to see process from start to finish. Always found Adrian very helpful and communicative throughout the process. Arranging installation (were we on time and on schedule) All arrived on time.  Were we clean and tidy? Yes

As to how we were from initial contact (were we polite)?   Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies!  The measuring up part seemed more complicated than it needed to be.  The initial drawings and some of the subsequent ones had errors on that I needed to phone and change

A strip of the furry trim at the top of the frame that the doors run on had come loose. On the one hand the sort of thing that one could have a go at fixing; on the other hand having witnessed the care and attention the FGC installation team do their work; I thought it best to leave it to them. Not an emergency, I contacted HQ FGC and asked that when a team

Shindi Poonia
Shindi

We were only at home for one day following the installation. A courier delivering a parcel admired the porch and asked who built it for us. Success I think.   Mrs J,

Mrs J
After researching the market for a contemporary sliding minimal frame patio door, we were delighted to come across Frameless Glass Curtains. We were so pleased with the doors we ordered another set for the dining room and were not let down – the service we received was consistently good from staff both in and out of the office. From the start they have been knowledgeable, polite and happy to spend time helping us with our

From the first moment of making contact we were given a very personal and friendly service. The survey, fitting and installation were all carried out by helpful and pleasant people. Follow up service was equally good. I am extremely pleased with the

Valerie smith
Valerie
Dear Frameless Glass Curtains, I would thoroughly recommend anyone to use your company. Your product is excellent and the installers were delightful: on time, tidy, quick, cheerful. An initial problem was dealt with immediately. The doors have changed how I feel about living in my small house; they have made the sitting room feel double the size as the walled garden now looks like a second room. Everyone admires them. There you are, my official

As to how we were from initial contact (were we polite)? Extremely polite & very helpful. Arranging installation (were we on time and on schedule) Excellent, on time & schedule. Were we clean and tidy? Yes. And finally are you pleased with our doors (would you Recommend us)? My next design & build project I will definitely recommend & use you guys. May I also ask if you would like to be on our list

This is the first project I have completed with FGC and it will not be the last. From the original survey and quote, right through to final installation, the team at FGC have been tremendous. The communication and detail is outstanding, the quote was fair market competitive and the final result of the product in situ is absolutely outstanding. I have never seen a system like this before. The quality of the work is remarkable,

Claire Menzies
CMenzies

We had been looking for ages for the solution to fill two large spaces leading from the house to our new Orangery. From the moment Gary showed us the product at Partridge Farm we knew it was just what we wanted. A year later and we are still delighted. We broke one of the glass handles the other day and they have just left after fixing a replacement FOC. Hows that for service?

We’ve FGC doors installed in our rear extension and they really are the highlight of the whole development. The support from the FGC guys has been friendly and really responsive – Brilliant service all

Jack Richens
Jack Oxford

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Published on November 19, 2015

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