Somewhat belatedly may I thank your team for your no quibble, courtesy and efficiency in fixing the problem with my door. All down here are most impressed! Thank you for your input into all this.
MBH, Essex
Somewhat belatedly may I thank your team for your no quibble, courtesy and efficiency in fixing the problem with my door. All down here are most impressed! Thank you for your input into all this.
MBH, Essex
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We are delighted with our FGC doors even though the construction of the room is still not yet completed – friends and family visiting our new Garden Room are all commenting vey positively on how amazing the doors look. With the beautiful summer we are having, it is a real pleasure to be able to… open up the whole of the front of the room, enjoy the garden and let in the warm summer breeze. It has been a pleasure dealing with you from our first phonecall contact, through our factory visit and onto installation. We really did appreciate you getting the windows made and installed so quickly in order for us to be able to make use of the Garden Room during our son’s wedding clebrations. 20150112 Read more “Mr & Mrs V, London”
Thank you for a brilliant product I am so glad I chose FGC for my windows/doors everybody who sees them is so impressed by them but mostly my wife and myself!
Thanks again [and your team] Best regards
Brian 20160927
We are very pleased with our frameless curtains in our dining room and lounge, both of which open out into a conservatory. Our first contact with you, by telephone, was excellent. We were invited to look at your glass curtains at your showroom in Chatham which is an hour and a half distant. Seeing… the glass curtains was the best thing to do for us. Even though your web site clearly shows them, we still needed to see them ‘in the flesh’ and we were then in no doubt that they would be perfect for our home. We had a really nice welcome at your showroom and taken through all the aspects or their installation and operating procedures. Both the onsite survey and installation were arranged and people arrived on time – even though the M25 had to be negotiated!! The installation team were meticulous in clearing up as they went. They were extremely professional. I have no hesitation in recommending your product. They are cleverly designed and enhance our rooms. We are very happy for people to view our installation by appointment but would not want our address details published. 20150319 Read more “Mr & Mrs Glasgow – Chalfont St Peter”
What a great product and great company. Smooth process, professional services from surveyor to installation team, and everyone in betweeen. I could not recommend them high enough.
Early days, but so far delighted.
We are extremely pleased with out beautiful doors & windows on our newly built front porch.
The whole team front start to finish were so very very helpful and we could not believe how quickly they were made & fitted for us.
The staff in the office could not be more helpful &… helped us throughout the process.
The lovely men that came to measure & fit were so professional & friendly, nothing was too much trouble for them.
I would highly recommend this company, you will not be disappointed, highly professional from start to finish.
Thank you again to everyone at FGC for making our home more special. Read more “first class team from start to finish”
I was very impressed with your facilties and how all the aspects of my purchase were explained. Your installers were thorough and polite and finished off the installation well, and would have no problem in reccommending you to others. Your aftercare was very good and prompt. All in alll very impressed with the doors and… very pleased with my purchase. All my friends would like to be able to afford these kind of doors. 20150113 Read more “Mr G H”
Serrvice. Good, old-fashioned service. Your team turned up a day early. And were courteous , efficient and helpful. That doesn’t happen too often nowadays.
Yes we are very pleased with the doors and would recommend them. Initial contact was done by our neighbour at Kingswood so cannot comment, however, the price we were initially quoted was incorrect and significantly lower than it turned out to be. Not sure why. We at Derwent only had a verbal quotation. The installation… was carried out on time, very politely. Unfortunately as you know the handle broke and no spare. Reasonably clean. For 5 star review note that the paintwork on the front door and window sills does become coated with dust from the drilling and a 5 second wipe down would have enhanced the finished job. We did not receive any official acknowledgement of my initial cheque. So in summary, good product but admin could be improved. 20150112 HP Read more “HP”
From the first moment of making contact we were given a very personal and friendly service. The survey, fitting and installation were all carried out by helpful and pleasant people. Follow up service was equally good. I am extremely pleased with the results.
After visiting a NT stately home which had a glass porch entry I asked fgc to see if they could do one for us. I had the vestiges of a porch with brick sides but no front. The installation made the entrance a feature which is declared up market and interesting. It is a halfway… point for exotic plants, deliveries and keeps draughts out. Modern but understated. The support team is good and responds fast. I recommend a good quality solar light for safety in poor light. Read more “An underestimated product”
We are delighted with the glass doors and so grateful that completion was before Christmas! We would be happy for anyone to come and see the installation and would recommend your company as polite, efficient and totally professional. 20150218
I am very happy with the installed doors. The fitters did an excellent job. They arrived on time, were polite and helpful, and went through all of the relevant information with myself and my wife.
They also cleaned the windows at the end of the installation.
Updated 12th April 2021 Welcome back to FGC We are delighted to be reopening our showroom and welcoming you back. The well-being of our customers and staff remains of the utmost importance and we continue to observe government advice and … [Read More...] about COVID-19: Keeping our customers and staff safe.
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