Somewhat belatedly may I thank your team for your no quibble, courtesy and efficiency in fixing the problem with my door. All down here are most impressed! Thank you for your input into all this.
MBH, Essex
Courtesy and Efficiency
FINANCE OPTIONS AVAILABLE
What our customers say
Excellent product and great service
I am delighted to have found FGC online! I installed their glass curtain between my office and the kitchen/living room area. It looks fabulous! Easy to use and can be locked.
I visited the factory and it looks smart and professional. All communication has been fast and also very professional. Will definitely use again!… Thank you FGC team! Read more “Excellent product and great service”
Lilia Severina
Lilia
S. Harrison
As to how we were from initial contact (were we polite)? Adrian was very passionate about the product and did a good job in promoting it. We were very impressed with the factory visit to see process from start to finish. Always found Adrian very helpful and communicative throughout the process. Arranging installation (were we… on time and on schedule) All arrived on time. Were we clean and tidy? Yes 20160115 Read more “S. Harrison”
Professional and Efficient
We had FGC doors and windows installed in our house in May 2019. From our initial enquiry through to installation everything was handled very professionally and with attention to detail. The doors and windows themselves are excellent quality and definitely enhance the house. The fitters who carried out the original installation were very good and… friendly. Before they left they explained how to open and close the doors plus the preventative maintenance routine to be followed, especially if the doors are to be closed for a long period. Unfortunately, last week I had to call on the After Sales team as the main door had settled slightly over time. Despite the ongoing operational difficulties all businesses are facing, my request was handled very promptly and a service visit scheduled within a week. The repair was carried out yesterday but the same team that did the original installation. Once again, they were very professional, arrived promptly, and knew exactly what they were doing. Overall FGC is a very professional company, run by people who know their jobs and supply a high quality product with an after sales service to match. Read more “Professional and Efficient”
Geoff Radford
Geoff
Mr & Mrs R – Berkhamsted
After researching the market for a contemporary sliding minimal frame patio door, we were delighted to come across Frameless Glass Curtains. We were so pleased with the doors we ordered another set for the dining room and were not let down – the service we received was consistently good from staff both in and out… of the office. From the start they have been knowledgeable, polite and happy to spend time helping us with our queries. From ordering to installation they kept us informed and kept to realistic deadlines, managing our expectations well. During installation they were on schedule, prompt, respectful, clean, tidy, and cleaned up after themselves. After sales service has been excellent. We are happy if people would like to come and see the product in situ provided it doesn’t prove too onerous.
Thanks Raie and please thank Liam and Rick for a clean, quick and efficient job. They were good ambassadors for your company – perhaps you might like to feed that to their manager. 20150713 Read more “Mr & Mrs R – Berkhamsted”
Exceeds expectations
Just to thank you for great service, it exceeds expectations and is really appreciated. Please circulate around your team and particular thanks to the two guys who completed the work professionally and represented your company very well. Thanks again Reg Ford
Reg Ford
Reg
The glazing is stunning
The whole experience with FGC has been really positive from the visit to the factory to the final installation. The glazing is stunning. Highly recommended.
Julie
Julie in Surrey
Three sided bay window
We used FGC to manufacture and install frameless glass doors on all three sides of a large terrace bay. The design was complex and required a flexible and innovative approach to their existing designs. The result was outstanding – clear uninterrupted views over the countryside and a flexible opening pattern which allows fresh air no… matter the weather. FGC worked well with the architects and builders on this major project and have provided a responsive and flexible after-care service. But they still need to improve their handle design! Comment from FGC: Thank you for your review. Everything FGC supply is made is to measure and in-house which takes time. Our innovative product has changed since we first started 11 years ago and is always evolving, we are always looking for ways to improve our design. Read more “Three sided bay window”
Jonathan Paine
JP
Mr R D @ Stowmarket
We are pleased with the service, and the quality of finish so far, I look forward to seeing how they look after a few months. My only issues was the timings and delays, but I wouldn’t hesitate to recommend you and indeed have already a few times or use you again. 20150113
A Unique and Stylish System
There is no comparison between the usual bifold door products and the products provided by FGC. We visited FGC to see the manufacturing process and view their unique system. We were hooked, after a simple ordering process and site visit our 2 sets of replacement doors were fitted quickly and in a very professional manner.… Now we have uninterrupted views of the Channel from our fabulous glass curtains. The best home improvement product available today. Read more “A Unique and Stylish System”
Philip Hills
Phil - Kent
Grand Designs!
We are both delighted with the FGC product and have no issues with any future viewings. From our perspective the “outside has truly come inside”, we use the decking on a daily basis as the FGC curtains have transformed the house which I think adds a significant value to the property. The only trouble now… is that when we see home improvement programs such as Grand Designs where they suggest using bi-fold doors we end up shouting at the TV saying “use Frameless Glass Curtains instead”! We are in the process of re-decoration and once that is complete we will ping over the pictures for your portfolio. We wish you continued success in the future and look forward to seeing your product on a future Grand Designs programme. Storrie & Ashley, Maidenhead 20160926 Read more “Grand Designs!”
Always Polite
Re delivery, there was an initial hope that you might be earlier than the 6-8 week lead time, but once that wasn’t going to happen, you gave us a date, and were then able to bring it forward a couple of days to fit around our holiday schedule, which was great. Guys turned up at… 8am as expected. Your guys were clean and tidy. I love the doors and think they are great. I would definitely recommend them. My wife is a little less enamoured with them but the argument we had all along was that between modern and traditional look. Mr & Mrs Toolan 20150906 Read more “Always Polite”
Courtesy and Efficiency
Somewhat belatedly may I thank your team for your no quibble, courtesy and efficiency in fixing the problem with my door. All down here are most impressed! Thank you for your input into all this. MBH, Essex
MBH, Essex
COVID-19: Keeping our customers and staff safe.
We have put these procedures in place for the direct safety of our staff and their families and believe that by following these procedures strictly we are also keeping our customers safe. 23rd September 2020 When you visit us: With the … [Read More...] about COVID-19: Keeping our customers and staff safe.
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