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All in all a very good experience with FGC

Thanks you for everything FGC did on this project for us.  We found you from an on-line search which doesn’t always identify helpful or committed suppliers, especially where the requirement is small or simple as this one was..  FGC were both helpful and committed.  Thank you especially for progressing things much quicker that the weeks you first quoted to meet our programme.
 
Paul and his colleague (sorry didn’t get his name), where very good on site.  They were late arriving as the first glass had blown up in the oven, (I know happens) but he called and kept me informed.  I appreciated that.  And the replacement piece was produced without delay.
 
So all in all a very good experience with FGC and we will come back to you for similar things.  Greg our estimator found you and I’ve included him in on this e-mail to let him know he can confidentially contact you in the future for things of this type.
 
I will also recommend you to Rubicon Interiors, (www.rubiconinteriors.co.uk).  They are a commercial fit-out business who engage us for specialist joinery works.  They manage the whole fit out package which sometimes includes office partitions in glass I think.
Rob

20150906

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What our customers say

Great Product and great service

I can not fault the FGC team and most importantly the doors! We love our new Frameless Glass Curtains. We had a few delays on our project and adjusting the install date was never any problem for FGC.
Couldn’t be happier!

Matt Hodgson
Matt H

The best doors ever!!

We have had our corner installation for about 2 years now and they are the biggest wow factor of the house (the view’s not too bad either😊). The summer is great with truly indoor/outdoor living. The biggest surprise has been the amazing aftercare we’ve received from FGC. They are so patient as it’s often a

Charlotte Doyle
Charlotte

No comparison!

As to how we were from initial contact (were we polite)?   Initial contact was great!  You may remember that we first visited one of your existing customers in Henley.  I honestly can’t remember the ladies name but she was really helpful, was happy to invite us round the next evening and was clearly delighted

Professional, diligent and friendly with it

Dealing with FGC has been a straightforward and hassle free experience from start to finish. I had several queries long before placing an order and FGC were always prompt and helpful with the responses. Then at site survey time they attended on time, with courtesy calls leading up to the appointment to keep me advised,

Matt Chenery
Matt C

We would recommend Frameless Glass Curtains

We struggled to find a supplier to fit a glass balcony. Frameless Glass however were great – they gave us a clear and competitive quote, turned up when they said they would, and just got on and did the job! Friendly guys, and we love the end result which looks good from the outside, and

marcus appleton
Marcus

Mr M W

We had been looking for ages for the solution to fill two large spaces leading from the house to our new Orangery. From the moment Gary showed us the product at Partridge Farm we knew it was just what we wanted. A year later and we are still delighted. We broke one of the glass

Great Service

We had a problem we discovered yesterday -wrote an email Sunday-got a reply Sunday that the engineer would be with us at 7.0am this morning monday!
And he was!- as usual Liam was there on the dot. As a businessman myself I know the importance of great service and great Staff .
Couple

andrew scrimgeour
Drew

Great post installation service

In addition to the quality of the product – which is stunning, and head an shoulders above anything else on the market – the ongoing support and maintenance is impressive. I had a small issue with the doors recently and their maintenance team came back within 48 hours to resolve everything whilst giving the doors

Richard Crowley
Richard

Style Builders, South Croydon

Your fitters were on time on site and I managed to speak with them before they started. They were very helpful and offered me a solution for a small problem we had regarding the level of the bottom track, I was impressed that we found the best solution and they agreed to proceed with the

Glass Curtains

Had to call FGC to come and undertake first maintenance visit of 5m curtain installation from 2013. Excellent friendly service and all seals repaired within an hour. Learnt need to silicone spray the seals as well as the floor track. Been a great purchase and very pleased.

simon ellis
Simon E

Frameless Glass Curtains

I am very happy with the installed doors. The fitters did an excellent job. They arrived on time, were polite and helpful, and went through all of the relevant information with myself and my wife.
They also cleaned the windows at the end of the installation.

David Thurston
David

A rare thing

Serrvice. Good, old-fashioned service. Your team turned up a day early. And were courteous , efficient and helpful. That doesn’t happen too often nowadays.

Mr S
Mrs S. Bucks

Published on December 10, 2015

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