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All in all a very good experience with FGC

Thanks you for everything FGC did on this project for us.  We found you from an on-line search which doesn’t always identify helpful or committed suppliers, especially where the requirement is small or simple as this one was..  FGC were both helpful and committed.  Thank you especially for progressing things much quicker that the weeks you first quoted to meet our programme.
 
Paul and his colleague (sorry didn’t get his name), where very good on site.  They were late arriving as the first glass had blown up in the oven, (I know happens) but he called and kept me informed.  I appreciated that.  And the replacement piece was produced without delay.
 
So all in all a very good experience with FGC and we will come back to you for similar things.  Greg our estimator found you and I’ve included him in on this e-mail to let him know he can confidentially contact you in the future for things of this type.
 
I will also recommend you to Rubicon Interiors, (www.rubiconinteriors.co.uk).  They are a commercial fit-out business who engage us for specialist joinery works.  They manage the whole fit out package which sometimes includes office partitions in glass I think.
Rob

20150906

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What our customers say

A rare thing

Serrvice. Good, old-fashioned service. Your team turned up a day early. And were courteous , efficient and helpful. That doesn’t happen too often nowadays.

Mr S
Mrs S. Bucks

HP

Yes we are very pleased with the doors and would recommend them. Initial contact was done by our neighbour at Kingswood so cannot comment, however, the price we were initially quoted was incorrect and significantly lower than it turned out to be. Not sure why. We at Derwent only had a verbal quotation. The installation

Delighted with the transformation

The Glass Curtains are all that you promised….and are much admired. We are delighted with the transformation to the dining area now that the decoration is complete. Will forward cheque by post tomorrow( Friday)  and some pictures by E . Don’t hesitate to use us as a satisfied customer!

Baldwin – Lincoln

May I ask you for a review on how we performed? – all very good except that it took a month to get the correct size of glass doors after the wrong sized ones turned up on initial installation – good job it wasn’t winter or might have been having a different conversation. I appreciate

Brilliant Service

The service that we have received from FGC is exceptional – rapid response, punctual, clean & tidy work!

jayne scrimgeour
Jayne

Outstanding

This is the first project I have completed with FGC and it will not be the last. From the original survey and quote, right through to final installation, the team at FGC have been tremendous. The communication and detail is outstanding, the quote was fair market competitive and the final result of the product in

Claire Menzies
CMenzies

Excellent Service

We have had excellent service from our doors, but recently experienced a problem with the handle. FCG sent a team out promptly, they arrived early and fixed the problem to our entire satisfaction quickly, efficiently and politely. A really nice couple of guys and it is a great comfort that when things go wrong, as

Carole Low
Carole

No complaints at all

Feedback-wise all very good. No complaints at all. Not only would recommend but plan to buy another one in a year or two! Happy for you to put me down as a demo person and when the house(s) is finished you’d be welcome to have a video of the doors opening / closing as you

Mr Mrs H @ Bucklebury West Berkshire

The service I received from FGD was professional and prompt from the initial on site survey through to installation and completion. Added to this the finished product has exceeded my expectations. It has enhanced my home with style and individuality, and enabled me to make use of the space in a way that is ‘unique’.

Luff – Caernarfon

As to how we were from initial contact (were we polite)? Staff were polite and prompt in answering telephone questions. There were technical problems with our installation and staff were open and discussed options and were polite. The fitters were surprised at the distance they had to travel to reach us each time, although we

We would recommend Frameless Glass Curtains

We struggled to find a supplier to fit a glass balcony. Frameless Glass however were great – they gave us a clear and competitive quote, turned up when they said they would, and just got on and did the job! Friendly guys, and we love the end result which looks good from the outside, and

marcus appleton
Marcus

Mr & Mrs B – SW11

We are very pleased by the results the only comment will be re protecting the work area to avoid dust or waste . 😉 As to how we were from initial contact (were we polite)?

  • Yes great service and very responsive

Arranging installation (were we on time and on schedule)

  • Yes

  • Not really as mention above

And finally are you pleased with our doors (would you Recommend us)?

  • Yes and Yes

May I also ask if you would like to be on our list of completed installations?

  • Yes

As we often get asked if we have anything people living locally can view
We pay £50 each client and an extra £50 if they buy our product

  • We will be happy to welcome future customers if this can help

20150724

Published on December 10, 2015

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