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Hitachi Privacy Notice and Credit Check

The personal information we collect from you will be shared with fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance or employment. Further details of how your information will be used by us and these fraud prevention agencies, and your data protection rights, can be found by visiting www.CIFAS.org.uk

In order to process your application, we will perform credit and identity checks on you with one or more credit reference agencies (“CRAs”). We will also retain and use your information to improve our products and services. Where you take services from us we may also make periodic searches at CRAs to manage your account with us during the life of that account.

To do this, we will supply your personal information to CRAs and they will give us information about you. This will include information from your credit application and about your financial situation and financial history. CRAs will supply to us both public (including the electoral register) and shared credit, financial situation and financial history information and fraud prevention information.

We will use this information to:

  • Assess your creditworthiness and whether you can afford to take the product;
  • Verify the accuracy of the data you have provided to us;
  • Prevent criminal activity, fraud and money laundering;
  • Manage your account(s);
  • Trace and recover debts;
  • Ensure any offers provided to you are appropriate to your circumstances; and
  • Improve our products and services

We will continue to exchange information about you with CRAs while you have a relationship with us. We will also inform the CRAs about your settled accounts. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. This information may be supplied to other organisations by CRAs. When CRAs receive a search from us they will place a search footprint on your credit file that may be seen by other lenders.

If you tell us that you have a spouse or financial associate, we will link your records together, so you should make sure you discuss this with them, and share with them this information, before lodging the application. CRAs will also link your records together and these links will remain on your and their files until such time as you or your partner successfully files for a disassociation with the CRAs to break that link.

The identities of the CRAs, their role also as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, data retention periods and your data protection rights with the CRAs are explained in more detail at www.hitachicapital.co.uk/CRAIN.

This is also accessible from each of the three CRAs:

Callcredit www.callcredit.co.uk

Equifax www.equifax.co.uk

Experian www.experian.co.uk

If you fail to make repayments at the time required by the agreement, Hitachi Capital will add details of your default to your record with the credit reference agencies. This could affect your credit rating and make it more difficult or more expensive for you to obtain credit in future. Hitachi Capital may also charge you default interest, at the rate applicable to your agreement, and charges to cover our administration costs, details of which will be outlined in the Pre-Contract Credit Information which we will provide if your application is approved. Missing payments could result in legal proceedings being taken against you and you may have to pay the costs of such proceedings.

What our customers say

Mr BG

Basically the installation itself was done pretty quickly and efficiently – three guys turned up early in the morning and were done by lunchtime. Polite, tidy. 20150112

After sales

Delighted with the windows – they make our kitchen so much lighter and are a joy to use.
Two teething problems since installation have been dealt with promptly and efficiently by FGC at no charge.
Definitely recommend them to all.

John Holland
Johnny

Very pleased and would definitely recommend

FGC have been fantastic, from my email enquiry, always very helpful and quick to respond. On time and on schedule.  Very pleased and would definitely recommend.   English Rose Estates (Great Ormond Street) 20150922

First Class Service from FGC

Hi All . Just wanted to say how pleased we are with the glass porch fitted by your company yesterday it looks stunning. compliments as well to your installers who were apart from being very skilled fitters were clean, tidy and courteous and as such a credit to your company. I have had first class

Chris
Chris

We would recommend Frameless Glass Curtains

We struggled to find a supplier to fit a glass balcony. Frameless Glass however were great – they gave us a clear and competitive quote, turned up when they said they would, and just got on and did the job! Friendly guys, and we love the end result which looks good from the outside, and

marcus appleton
Marcus

Style Builders, South Croydon

Your fitters were on time on site and I managed to speak with them before they started. They were very helpful and offered me a solution for a small problem we had regarding the level of the bottom track, I was impressed that we found the best solution and they agreed to proceed with the

Wonderful product and great service

Following the installation of our new FGC porch, I wanted to give a recommendation for the excellent and diligent service, and wonderful product we received from FGC. Numerous people have commented since we had the work done, and it has clearly added value – both visually and financially – to our property. Also, when the

Paul Jackson
Jackson

Mr & Mrs F @ lower road one house Stowmarket

From the time of our first visit to your premises we felt comfortable with your product. It was a product just as we had hoped and envisaged for our new kitchen extension – double glazed, frameless glass doors to cover a 7.310 meter opening ! Until then we were not sure if it was possible.

A Unique and Stylish System

There is no comparison between the usual bifold door products and the products provided by FGC. We visited FGC to see the manufacturing process and view their unique system. We were hooked, after a simple ordering process and site visit our 2 sets of replacement doors were fitted quickly and in a very professional manner.

Philip Hills
Phil - Kent

No Hesitation in Recommending You

A brief note to thank you for your services in supplying two sets of doors and two fixed panels. From the start of contact with your company you have been very professional and communication has been excellent. The panels now installed look amazing and appearance when compared with usual bi folds or other types of

Mr M W

We had been looking for ages for the solution to fill two large spaces leading from the house to our new Orangery. From the moment Gary showed us the product at Partridge Farm we knew it was just what we wanted. A year later and we are still delighted. We broke one of the glass

We love the doors

We love the doors

Mr Lawrenson