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GGFi Insurance Backed Guarantee

At FGC we offer Warranty Insurance by GGFi, giving you extra peace of mind when you invest in any of our frameless door products as well as our entire home improvement range.

Insurance backed Guarantees

Peace of Mind Warranty Insurance with GGFi.

The GGFi is part of The Glass and Glazing Federation (GGF).  FGC is already a vetted and approved member of the GGF, the  leading industry body for the glass and window industry.  Our Insurance backed guarantees provide additional peace of mind when investing in your home with any of our products.

Reputable and professional home improvement business work ethically and professionally where your consumer protection matters as much as your business.  We want you to have absolute trust in the products you buy from us and enjoy them for many years to come.

What does a GGFi Insurance Backed Guarantee mean for you?

When you buy any of our frameless bifolding doors or other products, we provide you with a guarantee as well as your FENSA registration paperwork.

Our GGFi Insurance Backed Guarantee protects you and your installation in the unlikely event of us ceasing to trade.  You already have our reassurance that our guarantee means we correct any legitimate faults with your product within our guarantee period.   Having an insurance backed guarantee means the GGFi steps in for you.  By providing you with Insurance Backed Guarantees (IBGs), GGFi matches the cover for your guarantee period.  GGFi also protects your deposit.

Importantly, having FENSA membership also means we are required to provide Insurance Backed Guarantees as part of our FENSA membership.

Therefore, as an established business, FGC protect your investment through membership of the Glass and Glazing Federation, FENSA membership as well as providing Insurance Backed Guarantees.

Trusted products and service from FGC.

The GGFi Insurance Backed Guarantee is part of  The Glass and Glazing Federation (GGF) of which we are also vetted and approved members. Part of this membership is the GGF routinely assessing our business, our processes as well as our financial health.

Our GGFi  Guarantee is a valuable form of insurance for the future, meaning you can buy our quality doors from our family business with confidence.

The small print on our Insurance Backed Guarantees.

Your guarantee and FENSA applies to replacement work only, where we replace your old glazing.  New builds and extensions are signed off by Building Control.

All installations are covered except Balustrades.

The Customer must reply to requested information within 20 days of the installation in order for the FENSA certificate and IBG to be issued.
Cover provided by GGFi
In the event that the business fails during the lifetime of the guarantee, any issues normally recoverable under the terms of the guarantee can be the subject of an insurance claim in line with the policy terms. Cover for the contract value or £25,000, whichever is the lesser in value.

Deposit indemnity protection Cover provided by Glass and Glazing Federation (GGF).
Deposit indemnity scheme, providing peace of mind for our customers.  This covers 50% of the contract value or £12,500 whichever is the lower.

Contact us for full terms and conditions and to ask any questions.

FINANCE OPTIONS AVAILABLE

Reviews on Facebook and Google

Quality company with quality product. Very happy with our new frameless folding doors.
Danny B.
Danny B.
10:39 14 Aug 21
Excellent service from start to finish, from sales/admin to site survey to installation. Good communication throughout, very friendly staff and the Frameless Glass Curtains are a serious piece of kit. Quality materials, unique design and look stunning. Thoroughly recommended.
Roger H.
Roger H.
07:56 12 Aug 21
Fantastic service from start to finish, from the surveying, contact with office to the workmen. I have experience through work of a number of companies providing similar products and these guys have been by far the best to deal with
Matt G.
Matt G.
14:12 10 Jun 21
FGC installed a two-panel frameless glass door at our property yesterday. Wow!! the installation is exactly as discussed, and was carried out by two of FGC's team members who were so professional and courteous. They were excellent, and we have no hesitation in recommending FGC and their team to anyone considering such an installation.We are delighted with the installation, and very pleased we chose FGC.Well done FGC!!
David H.
David H.
07:31 10 Jun 21
The quality of the windows / doors are second to none.The customer service was first class from placing the order to installation we were kept informed at every step.The installation team led by Richard left our house and patio cleaner than when they arrivedI would recommend FGC 100%Tony- Burnley
Border S.
Border S.
16:19 28 May 21
From start to finish everything was excellent.Fab u lasThank you
Stephen H.
Stephen H.
20:09 27 May 21
BRILLIANT SERVICE FROM START TO FINISHHighly recommended.
Stephen O.
Stephen O.
09:01 21 May 21
We purchased a beautiful Origin sliding door and side window from FGC. FGC installed the sliding door and window on time, however the sliding door did not fit correctly. Issues can happen. FGC made the process of re-surveying and re-installation very simple. FGC is a very pleasant and professional company to deal with. We are very happy with their service and would strongly recommend them.
Nathan P.
Nathan P.
17:45 20 May 21
Fantastic product fitted by professional abs friendly staff.
Chrissie B.
Chrissie B.
17:07 05 May 21
I love my doors! It’s transformed my place. The people are great, no nonsense, organised and efficient. I’d recommend them to anyone
Darius C.
Darius C.
12:29 05 May 21
The quality of the product and the care taken in design and fitting is excellent. Really pleased with the finish and the service throughout. Excellent value.
Ken K.
Ken K.
09:37 21 Apr 21
Excellent planning and product advice. All the staff were polite courteous and friendly.On the day of the installation, the team arrived bang on time -we live in Wales so a long drive from Kent! They had the job done by lunchtime (fitting a sliding patio door) and I have to say that on first impression of the unit, it looks and feels like solid quality.
Adrian W.
Adrian W.
12:15 13 Apr 21
We had a 5m stretch of these wonderful doors installed several years ago and have been very happy with the uninterrupted view of the garden that they allow from the living room. They are admired by every tradesman who sees them. A minor problem we experienced with water ingress last year was promptly and effectively resolved, and the doors were serviced for free at the same time.
Ian J.
Ian J.
15:06 26 Feb 21
We love our new kitchen windows fitted by FGC - we particularly chose them for their slim frames. Their service has been excellent throughout, including on a recent maintenance item. We would highly recommend them.
Tica C.
Tica C.
13:21 13 Feb 21
Excellent product fitted by professional and friendly staff. Would absolutely recommend.
Bernadette C.
Bernadette C.
14:59 10 Feb 21
Great staff and great products! Have visited the showroom to view doors, really loved all of them! Have referred to a friend - Can't recommend enough
Elly B
Elly B
14:53 22 Sep 20
Really great doors. Really are something different. Expensive, but you really pay for what you get here.
Adam F.
Adam F.
12:56 10 Aug 19
so pleased with the first class service we received from the first phone call to the installation I would highly recommend FGC !
Chris S.
Chris S.
15:47 12 Oct 17
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What our customers say

All in all a very good experience with FGC

Thanks you for everything FGC did on this project for us.  We found you from an on-line search which doesn’t always identify helpful or committed suppliers, especially where the requirement is small or simple as this one was..  FGC were both helpful and committed.  Thank you especially for progressing things much quicker that the weeks

The most stylish doors!

We first saw FGC at the Grand Designs exhibition in the autumn of last year (2019). We have had frameless glass doors and windows fitted to our house extension and they look fabulous from inside and outside, and make the rooms extremely light. Opening these doors is quick and easy. The service has been attentive

Ashley Fulton
Ashley

An underestimated product

After visiting a NT stately home which had a glass porch entry I asked fgc to see if they could do one for us. I had the vestiges of a porch with brick sides but no front. The installation made the entrance a feature which is declared up market and interesting. It is a halfway

Professor Eaton
Professor

Grand Designs!

We are both delighted with the FGC product and have no issues with any future viewings. From our perspective the “outside has truly come inside”, we use the decking on a daily basis as the FGC curtains have transformed the house which I think adds a significant value to the property. The only trouble now

Mr R D @ Stowmarket

We are pleased with the service, and the quality of finish so far, I look forward to seeing how they look after a few months. My only issues was the timings and delays, but I wouldn’t hesitate to recommend you and indeed have already a few times or use you again. 20150113

Excellent

A great product from a great company. Friendly and efficient service from day one.

Ian Greenfield
Ian G

Excellent Service

The guys phoned, as promised, to let me know their ETA. Arrived punctually and did a great job. It’s apparent they know the system inside out and we’re very thorough. All after sales follow up has always been efficient. Chatty and polite guys. Thanks FGC.

Mel Crann
Mel

Minor Problem Addressed

A strip of the furry trim at the top of the frame that the doors run on had come loose. On the one hand the sort of thing that one could have a go at fixing; on the other hand having witnessed the care and attention the FGC installation team do their work; I thought

Shindi Poonia
Shindi

Mr PM

We chose FGC because we wanted something unique to connect both garden and our new room. Unique design, simple flawless construction, ease of use and durable construction all fit perfectly with what we wanted. FGC further enhanced the fit with great service and on site installation, answering any further queries we had very quickly. 20150112

Pleased with the product and installation quality.

I found Frameless glass Curtains very easy and trustworthy to deal with. All personnel I had contact with were polite and professional. I am very pleased with the product and installation quality.

Mr M Donovan
Mr M Donovan

Delighted with the transformation

The Glass Curtains are all that you promised….and are much admired. We are delighted with the transformation to the dining area now that the decoration is complete. Will forward cheque by post tomorrow( Friday)  and some pictures by E . Don’t hesitate to use us as a satisfied customer!

A talking point up and down the village

Glass Curtains have caused a talking point up and down the village but nobody has knocked on the door yet. We are very pleased with them and thank your teams for their timing and workmanship  

Mr R
Mr R, Fareham