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GGFi Insurance Backed Guarantee

At FGC we offer Warranty Insurance by GGFi, giving you extra peace of mind when you invest in any of our frameless door products as well as our entire home improvement range.

Insurance backed Guarantees

Peace of Mind Warranty Insurance with GGFi.

The GGFi is part of The Glass and Glazing Federation (GGF).  FGC is already a vetted and approved member of the GGF, the  leading industry body for the glass and window industry.  Our Insurance backed guarantees provide additional peace of mind when investing in your home with any of our products.

Reputable and professional home improvement business work ethically and professionally where your consumer protection matters as much as your business.  We want you to have absolute trust in the products you buy from us and enjoy them for many years to come.

What does a GGFi Insurance Backed Guarantee mean for you?

When you buy any of our frameless bifolding doors or other products, we provide you with a guarantee as well as your FENSA registration paperwork.

Our GGFi Insurance Backed Guarantee protects you and your installation in the unlikely event of us ceasing to trade.  You already have our reassurance that our guarantee means we correct any legitimate faults with your product within our guarantee period.   Having an insurance backed guarantee means the GGFi steps in for you.  By providing you with Insurance Backed Guarantees (IBGs), GGFi matches the cover for your guarantee period.  GGFi also protects your deposit.

Importantly, having FENSA membership also means we are required to provide Insurance Backed Guarantees as part of our FENSA membership.

Therefore, as an established business, FGC protect your investment through membership of the Glass and Glazing Federation, FENSA membership as well as providing Insurance Backed Guarantees.

Trusted products and service from FGC.

The GGFi Insurance Backed Guarantee is part of  The Glass and Glazing Federation (GGF) of which we are also vetted and approved members. Part of this membership is the GGF routinely assessing our business, our processes as well as our financial health.

Our GGFi  Guarantee is a valuable form of insurance for the future, meaning you can buy our quality doors from our family business with confidence.

The small print on our Insurance Backed Guarantees.

Your guarantee and FENSA applies to replacement work only, where we replace your old glazing.  New builds and extensions are signed off by Building Control.

All installations are covered except Balustrades.

The Customer must reply to requested information within 20 days of the installation in order for the FENSA certificate and IBG to be issued.
Cover provided by GGFi
In the event that the business fails during the lifetime of the guarantee, any issues normally recoverable under the terms of the guarantee can be the subject of an insurance claim in line with the policy terms. Cover for the contract value or £25,000, whichever is the lesser in value.

Deposit indemnity protection Cover provided by Glass and Glazing Federation (GGF).
Deposit indemnity scheme, providing peace of mind for our customers.  This covers 50% of the contract value or £12,500 whichever is the lower.

Contact us for full terms and conditions and to ask any questions.

What our customers say

Highly Recommend both the doors and the service

Q. As to how we were from initial contact (were we polite)? A. Yes, very polite and helpful when I called / emailed.   Q. Arranging installation (were we on time and on schedule) A.Yes, the surveyor was informative and on time. Q. Were we clean and tidy? A. I was not onsite when it

Frameless Glass Doors

This is a professional operation with excellent after sales care. Very refreshing

Richard Martin
Richard

Work ethic simply cannot be doubted

Can I also thank your fitting team for turning out in atrocious weather that day, their work ethic simply cannot be doubted, please pass on our thanks to them and everyone involved for the service we have received. The doors look fantastic and we hope to add a third set, perhaps later this year.  

Mr and Mrs W

Mr M W

We had been looking for ages for the solution to fill two large spaces leading from the house to our new Orangery. From the moment Gary showed us the product at Partridge Farm we knew it was just what we wanted. A year later and we are still delighted. We broke one of the glass

Very pleased and would definitely recommend

FGC have been fantastic, from my email enquiry, always very helpful and quick to respond. On time and on schedule.  Very pleased and would definitely recommend.   English Rose Estates (Great Ormond Street) 20150922

Summerfield

As to how we were from initial contact (were we polite)?
Initial emails were very prompt, informative and positive and yes polite. Keen to accommodate our visit to the workshop and everyone very friendly.
Arranging installation (were we on time and on schedule)
Installation ahead of schedule and were on time on

Mr & Mrs F @ lower road one house Stowmarket

From the time of our first visit to your premises we felt comfortable with your product. It was a product just as we had hoped and envisaged for our new kitchen extension – double glazed, frameless glass doors to cover a 7.310 meter opening ! Until then we were not sure if it was possible.

After Sales Customer Service Exceptional

Thank you for your excellent after sales customer service it is exceptional.
The track coating was repaired to a very high standard by Dan the “Magic Man”, he is very professional and his work is very good, to the point that it is difficult to spot where the repair has been made.
Best

JD

Very please with the result.

The door looks excellent and we’re very pleased with the result

Mr H, Wales

Brilliant, on time and tidy

I just wanted to follow up as I was in the gallery this morning.  The guys were brilliant, on time, tidy, efficient and they fitted the door perfectly. We are very pleased   20151107

Really Thrilled

We are really thrilled with our doors and the whole process carried out by yourselves. Thank you so much again. Mrs Newell 20160722

Mr W @ Church Street Sutton Courtney Oxford

We had been dealing with a large commercial glass door supplier who were extremely slow and unable to meet our requirements for a large opening on our barn. I found your product on the website and came to see you at your farm. You came out the following week and the installation was completed with-in