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GGFi Insurance Backed Guarantee

At FGC we offer Warranty Insurance by GGFi, giving you extra peace of mind when you invest in any of our frameless door products as well as our entire home improvement range.

Insurance backed Guarantees

Peace of Mind Warranty Insurance with GGFi.

The GGFi is part of The Glass and Glazing Federation (GGF).  FGC is already a vetted and approved member of the GGF, the  leading industry body for the glass and window industry.  Our Insurance backed guarantees provide additional peace of mind when investing in your home with any of our products.

Reputable and professional home improvement business work ethically and professionally where your consumer protection matters as much as your business.  We want you to have absolute trust in the products you buy from us and enjoy them for many years to come.

What does a GGFi Insurance Backed Guarantee mean for you?

When you buy any of our frameless bifolding doors or other products, we provide you with a guarantee as well as your FENSA registration paperwork.

Our GGFi Insurance Backed Guarantee protects you and your installation in the unlikely event of us ceasing to trade.  You already have our reassurance that our guarantee means we correct any legitimate faults with your product within our guarantee period.   Having an insurance backed guarantee means the GGFi steps in for you.  By providing you with Insurance Backed Guarantees (IBGs), GGFi matches the cover for your guarantee period.  GGFi also protects your deposit.

Importantly, having FENSA membership also means we are required to provide Insurance Backed Guarantees as part of our FENSA membership.

Therefore, as an established business, FGC protect your investment through membership of the Glass and Glazing Federation, FENSA membership as well as providing Insurance Backed Guarantees.

Trusted products and service from FGC.

The GGFi Insurance Backed Guarantee is part of  The Glass and Glazing Federation (GGF) of which we are also vetted and approved members. Part of this membership is the GGF routinely assessing our business, our processes as well as our financial health.

Our GGFi  Guarantee is a valuable form of insurance for the future, meaning you can buy our quality doors from our family business with confidence.

The small print on our Insurance Backed Guarantees.

Your guarantee and FENSA applies to replacement work only, where we replace your old glazing.  New builds and extensions are signed off by Building Control.

All installations are covered except Balustrades.

The Customer must reply to requested information within 20 days of the installation in order for the FENSA certificate and IBG to be issued.
Cover provided by GGFi
In the event that the business fails during the lifetime of the guarantee, any issues normally recoverable under the terms of the guarantee can be the subject of an insurance claim in line with the policy terms. Cover for the contract value or £25,000, whichever is the lesser in value.

Deposit indemnity protection Cover provided by Glass and Glazing Federation (GGF).
Deposit indemnity scheme, providing peace of mind for our customers.  This covers 50% of the contract value or £12,500 whichever is the lower.

Contact us for full terms and conditions and to ask any questions.

FINANCE OPTIONS AVAILABLE

What our customers say

Mrs L

It’s nearly a year since you installed our glass curtains. They have been really great, exceeding our expectations, particularly during the winter months when they were absolutely draught free. When they are fully open you really feel that the lounge is part of the garden, it all becomes one space. Many thanks, they were one

Wonderful product and great service

Following the installation of our new FGC porch, I wanted to give a recommendation for the excellent and diligent service, and wonderful product we received from FGC. Numerous people have commented since we had the work done, and it has clearly added value – both visually and financially – to our property. Also, when the

Paul Jackson
Jackson

Pleased with the product and installation quality.

I found Frameless glass Curtains very easy and trustworthy to deal with. All personnel I had contact with were polite and professional. I am very pleased with the product and installation quality.

Mr M Donovan
Mr M Donovan

New doors and they have transformed our relationship with the outdoor space

When it has been sunny we have made full use of the new doors and they have transformed our relationship with the outdoor space. The design and colour of the doors has modernised the look of the back of the house especially now we do not have lashings of uPVC everywhere. We were very happy

All in all a very good experience with FGC

Thanks you for everything FGC did on this project for us.  We found you from an on-line search which doesn’t always identify helpful or committed suppliers, especially where the requirement is small or simple as this one was..  FGC were both helpful and committed.  Thank you especially for progressing things much quicker that the weeks

It is fabulous

Thank you.  It is fabulous  

J Comley (Margate)
J Comley (Margate)

Punctual, Friendly & Efficient

Many thanks for your prompt attention to our problem. As before, your fitters were punctual, friendly and efficient. A credit to your company.

Mr C, Surrey  

Wonderful

First class frameless clear glass door system excellent fitting team very pleased with product

Susan Summersby
Mrs Paignton

MF

We are absolutely delighted with the doors, they are so classy and modern. Paul (FGC) was excellent and knew his job. The workmanship is superb. All our friends and family think they are fantastic. Thank you once again. 20150113

A FIRST CLASS JOB FROM A FIRST CLASS COMPANY

From contacting FGC for a quote to having them installed was seamless.
We were kept informed every step of the way and installation was earlier than quoted when we paid our deposit. On the day Mick and his team installed the doors talking us through each step and left our house and patio cleaner

Tony Hobbs
Tony

Mr & Mrs R – Berkhamsted

After researching the market for a contemporary sliding minimal frame patio door, we were delighted to come across Frameless Glass Curtains. We were so pleased with the doors we ordered another set for the dining room and were not let down – the service we received was consistently good from staff both in and out

Unfailingly Helpful

It is a good time to say to you that while we still very much the windows, the ease of opening, the views closed or open, now that the weather has turned colder we have been struck quick dramatically by the improvement in insulation.  The large windows here that you/we have replaced were double glazed

COVID-19 Update November 2020

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