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GGFi Insurance Backed Guarantee

At FGC we offer Warranty Insurance by GGFi, giving you extra peace of mind when you invest in any of our frameless door products as well as our entire home improvement range.

Insurance backed Guarantees

Peace of Mind Warranty Insurance with GGFi.

The GGFi is part of The Glass and Glazing Federation (GGF).  FGC is already a vetted and approved member of the GGF, the  leading industry body for the glass and window industry.  Our Insurance backed guarantees provide additional peace of mind when investing in your home with any of our products.

Reputable and professional home improvement business work ethically and professionally where your consumer protection matters as much as your business.  We want you to have absolute trust in the products you buy from us and enjoy them for many years to come.

What does a GGFi Insurance Backed Guarantee mean for you?

When you buy any of our frameless bifolding doors or other products, we provide you with a guarantee as well as your FENSA registration paperwork.

Our GGFi Insurance Backed Guarantee protects you and your installation in the unlikely event of us ceasing to trade.  You already have our reassurance that our guarantee means we correct any legitimate faults with your product within our guarantee period.   Having an insurance backed guarantee means the GGFi steps in for you.  By providing you with Insurance Backed Guarantees (IBGs), GGFi matches the cover for your guarantee period.  GGFi also protects your deposit.

Importantly, having FENSA membership also means we are required to provide Insurance Backed Guarantees as part of our FENSA membership.

Therefore, as an established business, FGC protect your investment through membership of the Glass and Glazing Federation, FENSA membership as well as providing Insurance Backed Guarantees.

Trusted products and service from FGC.

The GGFi Insurance Backed Guarantee is part of  The Glass and Glazing Federation (GGF) of which we are also vetted and approved members. Part of this membership is the GGF routinely assessing our business, our processes as well as our financial health.

Our GGFi  Guarantee is a valuable form of insurance for the future, meaning you can buy our quality doors from our family business with confidence.

The small print on our Insurance Backed Guarantees.

Your guarantee and FENSA applies to replacement work only, where we replace your old glazing.  New builds and extensions are signed off by Building Control.

All installations are covered except Balustrades.

The Customer must reply to requested information within 20 days of the installation in order for the FENSA certificate and IBG to be issued.
Cover provided by GGFi
In the event that the business fails during the lifetime of the guarantee, any issues normally recoverable under the terms of the guarantee can be the subject of an insurance claim in line with the policy terms. Cover for the contract value or £25,000, whichever is the lesser in value.

Deposit indemnity protection Cover provided by Glass and Glazing Federation (GGF).
Deposit indemnity scheme, providing peace of mind for our customers.  This covers 50% of the contract value or £12,500 whichever is the lower.

Contact us for full terms and conditions and to ask any questions.

FINANCE OPTIONS AVAILABLE

What our customers say

Give a wow factor to our house

We recently bought our house with Frameless glass curtains installed and they certainly give a wow factor to our London Victorian cottage – admired by all our visitors – the aftercare service and warranty has been excellent . Many thanks

Jayne Banks
JAYNE

Fantastic aftercare service!

I had an installation of 4 doors in December 2018. During the cold snap in January this year the outside glass handle cracked. I contacted Sara in customer support and the handle was replaced free of charge by Liam and Alf who did the job quickly and professionally. They also checked that all the doors

Bernard Perry
Bernard

first class team from start to finish

We are extremely pleased with out beautiful doors & windows on our newly built front porch.
The whole team front start to finish were so very very helpful and we could not believe how quickly they were made & fitted for us.
The staff in the office could not be more helpful &

treena ribbens
treena

Mr PM

We chose FGC because we wanted something unique to connect both garden and our new room. Unique design, simple flawless construction, ease of use and durable construction all fit perfectly with what we wanted. FGC further enhanced the fit with great service and on site installation, answering any further queries we had very quickly. 20150112

Mr & Mrs R – Berkhamsted

After researching the market for a contemporary sliding minimal frame patio door, we were delighted to come across Frameless Glass Curtains. We were so pleased with the doors we ordered another set for the dining room and were not let down – the service we received was consistently good from staff both in and out

Mr R D @ Stowmarket

We are pleased with the service, and the quality of finish so far, I look forward to seeing how they look after a few months. My only issues was the timings and delays, but I wouldn’t hesitate to recommend you and indeed have already a few times or use you again. 20150113

Very Pleased with the Freedom the Installation affords

We are very pleased with the freedom the installation affords us with easy access from lounge to dining room. Aesthetically the glass curtain installation is very pleasing. All appears well but we must point out the bottom bar is not firmly fixed in the channel in the floor & moves if one stands upon it.

Porch glass cutains

Everybody from survey to install knew what they had to do and advised on what needed to be done prior to install. The glass cutains are just what was needed for the porch and have created a talking point within the village. They do look splendid and we are very pleased with them.

David Reeves
David r

Delighted

Delighted with final result and extremely pleased that I decided on these ‘frameless glass doors’ over conventional bifolds. The company had no end of patience with any pre-order questions that I raised and the factory visit and visit to view an existing installation were very informative and reassuring. The team that fitted were professional, attentive

Linda Trodd
Mrs T

Absolutely thrilled with the doors

We are absolutely thrilled with the doors and thank you all very much.
The service has been exemplary from the office to the surveyor to Mick & John fitting.
We would not hesitate to recommend you. Mr & Mrs N, Chelmsford

Mr and Mrs N

Mr & Mrs B – SW11

We are very pleased by the results the only comment will be re protecting the work area to avoid dust or waste . 😉 As to how we were from initial contact (were we polite)?

  • Yes great service and very responsive

Arranging installation (were we on time and on schedule)

  • Yes

  • Not really as mention above

And finally are you pleased with our doors (would you Recommend us)?

  • Yes and Yes

May I also ask if you would like to be on our list of completed installations?

  • Yes

As we often get asked if we have anything people living locally can view
We pay £50 each client and an extra £50 if they buy our product

  • We will be happy to welcome future customers if this can help

20150724

Delighted

The frameless doors we had fitted are exactly what we had hoped for, they look amazing and bring the outside in and inside out !The service from the company was exceptional at all times.

Lorraine Hucker
Lorraine